Beatrix Boarding Cattery

The Schoolhouse, Main Street
Kirkconnel
Dumfries & Galloway
DG4 6NE

Boarding Kennels

Listed under:  Boarding Cattery
100% recommended   Rating 10/10
5 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 5 reviews since 2019
 
 
 
Facilities 10/10 Facilities Rating 10.0
The facilities look and smell clean, warm and secure

 
Exercise 10/10 Exercise Rating 10.0
Pets have time and space for exercise and socialising

 
People 10/10 People  Rating 10.0
The people are caring, knowledgeable and helpful

 
Value 10/10 Value Rating 10.0
The service represents value for money

 
 
 
Recent Reviews 
 
" Caroline is fantastic nothing is too much trouble and the cut always comes first. Couldn't ask for more. Thanks for taking the stress out of my holiday knowing Ali is well looked after. "   more
 
" Excellent. Caroline clearly loves cats and is always welcoming and kind to the animals. Even brushing the cats daily. Lovely ambiance. "   more
 
" We love Beatrix Cattery and cannot recommend them enough. Caroline will cater for all your cats needs and is very helpful. We had to extend our cats stay due to an unforseen circumstance and even last...."   more
 
" My two cats are 16 years old and I have been using catteries for a number of years now. To date Beatrix cattery is the best I have used. The facility is perfect, the attention my cats receive is great...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Inspection: 100%
Before Booking were you invited to see the area where your pet will be staying?
 
Space and Bedding: 100%
Before Booking does each pet have suitable resting space and bedding?
 
Run: 100%
Before Booking does each pet have an indoor/ outdoor run or an indoor run and a schedule for exercise?
 
Food: 100%
Before Booking were you able to bring your own pet\'s food, if required?
 
On Site: 100%
Before Booking are the staff on site around the clock?
 
Vaccinations: 100%
Before Admission, did the staff ask you for your pet\'s vaccination record?
 
Your contact details: 100%
Before Admission, did the staff ask you for your emergency contact details?
 
Vet contact details: 100%
Before Admission, did the staff ask you for your vet\'s contact details?
 
Diet: 100%
Before Admission, did the staff ask you for your pet\'s dietary needs?
 
Other: 100%
Before Admission, did the staff ask you for your pet\'s other requirements?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Beatrix 2
Caroline 3
cats 4
cattery 2
looked 2
accommodation 1
ambiance 1
animals 1
attention 1
best 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 11 Jul 2019
Recommended by customer in DG4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The service represents value for money
Show All
 
 
Customer Review
 
Local, friendly, knowledgeable, people with great facilities who obviously was cuts and offer the owners peace of mind.
 

"Caroline is fantastic nothing is too much trouble and the cut always comes first. Couldn't ask for more. Thanks for taking the stress out of my holiday knowing Ali is well looked after. "
 
 
 
 
Team:
Caroline Lamb
 
 
 


Review 24 Jun 2019
Recommended by customer in DG4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The service represents value for money
Show All
 
 
Customer Review
 
A good well stocked facility (climbing, resting areas)with warmth if cold and caring staff. Wanted to leave 2 cats in separate area per day.
 
Cost: £8

"Excellent. Caroline clearly loves cats and is always welcoming and kind to the animals. Even brushing the cats daily.
Lovely ambiance. "
 
 
 
 
Team:
Caroline Lamb
 
 
 


Review 20 May 2019
Recommended by customer in DG4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The service represents value for money
Show All
 
 
Customer Review
 
Local, safe home for my pet whenever we are away.
 

"We love Beatrix Cattery and cannot recommend them enough. Caroline will cater for all your cats needs and is very helpful. We had to extend our cats stay due to an unforseen circumstance and even last minute, this was not a problem.
5 star"
 
 
 
 
Team:
Caroline
 
 
 


Review 1 May 2019
Recommended by customer in KA18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The service represents value for money
Show All
 
 
Customer Review
 
I was looking for a safe secure and friendly cattery
 

"My two cats are 16 years old and I have been using catteries for a number of years now. To date Beatrix cattery is the best I have used. The facility is perfect, the attention my cats receive is great. When I leave then I have every confidence that they are being looked after in a very friendly and safe environment."
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in DG4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Facilities 10/10
The facilities look and smell clean, warm and secure
Exercise 10/10
Pets have time and space for exercise and socialising
People 10/10
The people are caring, knowledgeable and helpful
Value 10/10
The service represents value for money
Show All
 
 
Customer Review
 
A local friendly cattery with lovely apartments for the cats to share
 
Cost: £8

"Cardine is a true cat lover, and takes so much care of your cats. The accommodation for the cats is well thought out, very comfortable and easy. Our cats are very happy spending time there."
 
 
 
 
 
 

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