Johnston and Graham

21 Back Peebles Street
Ayr
South Ayrshire
KA8 8DT

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Care and repair/Home improvements, Carpenters & Joiners / Carpentry & Joinery, Central Heating Engineers, Kitchen Retailers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Roofers / Roofing, Showers, Tilers / Tiling / Grouting, Wetrooms / Wetroom Installation
98% recommended   Rating Johnston and Graham 9.8/100
43 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 43 reviews since 2016
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" I had a wonderful team working in a small bathroom they were all happy and sang all day very tidy and considerate. Would recommend them to any one. "   more
 
" Excellent job Very well done. "   more
 
" Johnston and Graham gave me very good advice and suggestions when planning the installation of wet room. Work was carried out to a very high standard. It was completed on time, with the minimum disrup...."   more
 
" Johnston and Graham were excellent, communication workmanship, cleanliness, attention to details were all exceptional. Would highly recommend the quality and care provided was second to none. "   more
 
 
About Us

We pride ourselves in being able to offer many areas of work, which have allowed us to build a positive reputation and loyal customer base. We are able to take on a variety of projects from small single jobs to much more complex contracts.

Johnston and Graham provide gas engineers, plumbing, kitchen design and fitting, bathroom design and fitting with our own working showroom, special need wetroom facilities, including from care & repair, gas and general building services around the West of Scotland and immediate Ayrshire areas. As reactive and planned contractors we pride ourselves on the provision of all domestic and commercial building and plumbing services. We carry out a range of home improvement and general building services for both commercial clients and homeowners. Trades that include plumbing, carpentry, roofing, tiling, plastering and all aspects of internal and external decorations are available at your request.
     
Customer Reviews
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Review 3 May 2023
Recommended by customer in KA9
 My Age: 70 + 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
New wet room.
 

"I had a wonderful team working in a small bathroom they were all happy and sang all day very tidy and considerate. Would recommend them to any one. "
 
 
 
 
Team:
Charlie George And The Boys
 
 
 

Review 16 Jan 2023
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom and boiler.
 
Cost: £12000

"Excellent job
Very well done. "
 
 
 
 
Team:
Charle George
 
 
 

Review 7 Jan 2023
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and disposal of existing bathroom. Installation of wet room, including non slip floor, wall and ceiling with spot lights and all sanitory ware including taps shower head etc. Good quality fixtures and fittings and heated mirror.
 

"Johnston and Graham gave me very good advice and suggestions when planning the installation of wet room. Work was carried out to a very high standard. It was completed on time, with the minimum disruption. Will be happy to use this company in the future. "
 
 
 
 
 
 

Review 4 Dec 2022
Recommended by customer in KA1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full refurbishment of bathroom and En-suite including floor wall and ceiling finishes, sanitary ware and plumber work.
 
Cost: £13000

"Johnston and Graham were excellent, communication workmanship, cleanliness, attention to details were all exceptional. Would highly recommend the quality and care provided was second to none. "
 
 
 
 
Team:
George Calum Charlie
 
 
 

Review 12 Oct 2022
Recommended by customer in KA7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New kitchen installation
New bathroom installation
New gas boiler fitted and radiators installed
New living room doors and handles fitted to all doors. New fuse box and other electrical work.
 

"We visited showroom and Charlie was very helpful assisting us choose new kitchen and bathroom as well as new heating system we were happy with the quote given and all work was completed within agreed time scale. All work was carried out to a very high standard George and his team were excellent workers and carried out a professional job. We would highly recommend Johnston and Graham"
 
 
 
 
Team:
George Charlie Callum
 
 
 

Review 23 Nov 2020
Recommended by customer in EH9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full refurbishment of my house.

"Absolutely stunning job of my full house refurbishment! I could not believe the difference. A real pleasure to work with such a friendly a professional company. Everything was spot on and looks fantastic. The price was extremely competitive, however this did not detract from the quality and finish. An excellent job from start to finish in great time. The project was explained from start to finish and that's exactly what happened on time and within budget! I have no hesitation whatsoever in highly recommending this company and shall certainly be using them for anything i have in the future, although that may well be a long time away as they have done such a fantastic job!!"
 
 
Team:
All the guys were really friendly
 
 
 

Review 23 Nov 2020
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I have been having much a my workplace refurbished, including bedrooms, public areas etc etc

"Absolutely fantastic from initial quote to completion. Very tidy, friendly and a great job. Everything is of a quality standard and an excellent finish, whilst done on time and to spec. I would highly recommend Johnston and Graham, an excellent and reliable company to deal with. They dealt with all the issues which i had where other companies could not! I shall be using them for any further works i have."
 
 
Team:
Everyone at the team are very professional and friendly
 
 
 

Review 20 Nov 2020
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Johnston and Graham have just finished a complete replacement and upgrading of our bathroom. They completely gutted the room and resolved issues with floorboards, plumbing, etc. There was a delay in completion, due to the Covid 19 lockdown, but this was not due to the company.

"We asked Johnston and Graham to do the bathroom as we were very pleased with the shower room which they upgraded a few years ago.
As before, we are delighted with the result and can't speak highly enough of their workers, especially George, the foreman, who kept us informed and consulted with us throughout."
 
 
Team:
George and Tom plus others whose name I forget!
 
 
 

Review 24 Feb 2020
Recommended by customer in KA8

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement combi-boiler and flu.
 
Cost: £1600
 

"Johnston & Graham were able to attend our premises very quickly and provided us with a very competitive quote by return with the promise of a quick installation date. They kept their promise and had the boiler fitted two days following acceptance of the quote. All work was carried out with as little disruption as possible and the engineer was very kind to arrange a roof repair which they discovered while installing the flu.
Overall we are very happy with the service provided and would recommend them."
 
 
Team:
Charlie Johnston Snr, Charlie Johnston Jnr
 
 
 

Review 26 Jun 2019
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had eight doors delivered old bathroom taken out including 2 x layer's of tiles removed from walls. Floor stripped out. New bathroom fitted including new wet wall panels, flooring ceiling, towel rail and mirror.
 

"Right from our initial consultation. The alteration received was first class with attention to detail given. The showroom was function Mr. Johnston was very helpful in letting us get the bathroom of our dreams within our budget. Also beautiful new doors fitted. The job was done when we were on holiday and completed on time. We couldn't believe the transformation in our bathroom, how beautiful it was and how tidy things were left. As we are looking for a new kitchen floor next. We will be calling in this team. "
 
 
 
 
Team:
Johnston Graham
 
 
 

Review 13 Dec 2018
Recommended by customer in KA6
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New end suite
 
Cost: £5380

"Very good workers left things tidy where there no time done a very good job"
 
 
 
 
Team:
Grant Charlie
 
 
   Business Reply:
Thank you for your reference - I am glad you are pleased with the works
Charlie
 

Review 17 Sep 2018
Recommended by customer in KA10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair and fit new shower tray, flooring wall panels, shower screen, fan, shower seat.
 

"We only discovered problems after recently moving into property company helpful in organising work to suit, My husband has health problems. Their advise initially and as changed needed on discovery of underlying problems both helpful and reassuring, because of health problems we moved out of property. "
 
 
 
 
Team:
George
 
 
 

Review 20 Aug 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New bathroom and taking out bath and replacing with walk in shower.
 
Cost: £8169

"I cannot speak highly enough of the quality of the work carried out. The team arrived every morning on time and explained the work recorded that day. The whole team leaded by George were highly efficient, polite, and extremely professional."
 
 
 
 
 
 

Review 10 Aug 2018
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had our bathroom completely revamped, back to a shell. We had all work carried out including, moving toilet, taking out bath, new pipe work, installing new corner shower, vanity units wall to wall, flooring and walls done with wall boarding, installation of new wall style radiator.

"The tradesmen were first class, minimal mess and I am delighted with the result. The showroom is well worth a visit as everything on display works so you see what you can get, it’s amazing. I would highly recommend this company to anyone, many thanks for the transformation.

From choosing my bathroom help was at hand and only a phone call away. Very efficient and hard working tradesmen. I am so happy with the end result and give the company ten out of ten."
 
 
Team:
Sorry can’t remember all names
 
 
 

Review 1 Dec 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Renewal of WC and WHB,vanity units, cupboards, drawers, new LED lights, ladder radiator, new floor.
 
Cost: £3912

"Thrilled to bits with the new bathroom. Workforce very clean and tidy and finished to a very high standard. "
 
 
 
 
Team:
George Pete Charles
 
 
 

Review 30 Oct 2017
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Tap repair on sink.
 
Cost: £80

"Prompt response. Courtesy and efficiency 100%"
 
 
 
 
 
 

Review 17 Jul 2017
Recommended by customer in KA7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full replacement and refurbishment of Jack and Jill bathroom.
 
Cost: £8000

"Work done as specified.
Extremely tidy and punctual. "
 
 
 
 
 
 

Review 14 Jul 2017
Recommended by customer in KA7
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full bathroom refit.
Plumbing
Electrical
Fixtures/fittings.
 
Cost: £12000

"First class service from all involved.

Would definitely recommend or use again.

From start to finish was kept informed and involved fully in the process. "
 
 
 
 
 
 

Review 11 Jul 2017
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £60

"The staff person was professional and knew what they were doing. They completed a very good job. "
 
 
 
 
 
 

Review 7 Jul 2017
Recommended by customer in KA6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service boiler.
 
Cost: £40
 
 
 
 
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