William Waugh & Sons (Builders) Ltd

Broadford, Auldgirth
Dumfries
Dumfries & Galloway
DG2 0RT

Builder

Listed under:  Builders - Extensions, Builders - Renovations, Carpenters & Joiners / Carpentry & Joinery, Plasterers / Plastering / Renderers / Rendering, Roofers / Roofing
97% recommended   Rating William Waugh & Sons (Builders) Ltd 9.4/100
126 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 126 reviews since 2016
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9/10 Value Rating 9.0
The price represents value for money

 
 
 
Recent Reviews 
 
" Good professional building work. Good helpful tradesmen. "   more
 
" A great job. Neatly done. Surrounding area left so clean and tidy wouldn't have known builders/plaster as had been working there."   more
 
" I had to chase them up to get the job done but other than that I cannot fault them at all. I also had to chase up my invoice but that was because I wanted to pay it quickly. "   more
 
" Do not understand how this can justify 13 hours - two days work = 380.90 Materials and transport 84.20 Can only assume the first visit - minutes - was charge one hour Sometime after someone came ...."   more
 
 
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Customer Reviews
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Review 16 Nov 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of PVC facia soffit gutters and drop pipes.
 
Cost: £5141

"Good professional building work. Good helpful tradesmen. "
 
 
 
 
 
 


Review 4 Nov 2022
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1. Property - roughcast repair
Second property - pointing to windows sill.
 
Cost: £663

"A great job.
Neatly done.
Surrounding area left so clean and tidy wouldn't have known builders/plaster as had been working there."
 
 
 
 
Team:
Neilhutchinson
 
 
 


Review 17 Oct 2022
Recommended by customer in DG12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They put a "shelf" over my window to drain a leak in the cavity
 

"I had to chase them up to get the job done but other than that I cannot fault them at all.
I also had to chase up my invoice but that was because I wanted to pay it quickly.
"
 
 
 
 
 
 


Review 1 Aug 2022
Not Recommended by customer in DG1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Value 2/10
The price represents value for money
Show All
 
 
Customer Review
 
Three paving slabs on the lower step needed to be recemented in place.
Met a staff member when he came to see steps. Comment made that it was not a large job.
 
Cost: £558

"Do not understand how this can justify 13 hours - two days work = 380.90
Materials and transport 84.20
Can only assume the first visit - minutes - was charge one hour
Sometime after someone came to retrieve sacking - minutes probably charged one hour.
If I had been given an estimate I would have declined. It was a small job."
 
 
 
 
 
 


Review 16 May 2022
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cap wall top with load and coping stone stopping water penetration.
 
Cost: £1068

"Work was done well, no issues water now not penetrating.
"
 
 
 
 
 
 


Review 28 Apr 2022
Recommended by customer in DG1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New kitchen
 
Cost: £15693

"Good workers
Excellent workmanship
Workers very polite and helpful.
Clean and tidy."
 
 
 
 
 
 


Review 25 Apr 2022
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Making safe storm damage to shed and roof
 
Cost: £2187
 
 
 
 


Review 7 Apr 2022
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Living room ceiling collapse
Remove old lathe plasterboard and replace
Plaster and paint all walls in living room.
Carry out all water damage repairs
 
Cost: £4389

"First experience of this kind of work needing to be done. Very impressed at the quality and professional approach shown at all times. A good solid yet calm approach to an obviously stressful experience for all my family. Really felt I was in good hands all the way through the process, with all the firms representatives ready to help me reach a satisfactory conclusion. Five star job."
 
 
 
 
Team:
Chris Billy
 
 
 


Review 4 Apr 2022
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Shed roof repair
Wall repair
 
Cost: £2760

"Good work, well done."
 
 
 
 
 
 


Review 4 Mar 2022
Recommended by customer in DG12
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Flooring works (Wet Rot)
 
 
 
 
 


Review 3 Mar 2022
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £665

"The men arrived on the day we were told. It was done with no problems and everything was left clean and tidy. We were very happy. We have known to Waughs for over 70 years"
 
 
 
 
 
 


Review 24 Nov 2021
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Renewing a flat roof lintels and guttering
 
Cost: £4244

"They did a good job"
 
 
 
 
Team:
Robert Dan
 
 
 


Review 20 Oct 2021
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Garden groundwork
New Kitchen door and window
Wall work at rear of building
Repairs to conservatory flashing.
 
Cost: £6463

"A very high quality of workmanship and management.
Have already booked Waugh & Sons to install a new kitchen"
 
 
 
 
 
 


Review 14 Oct 2021
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Renew gutters and drains
New back door
New sink unit and tap
Point roof valley with Mortar
Rebed garden paving.
 
Cost: £3562
 
 
Team:
Chris Pritchard
 
 
 


Review 14 Oct 2021
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fencing and Gate wash.
Remove old and erect new garden shed
Roof repair, guttering, and painting.
 
Cost: £3771

"A prompt from us to get started on the wash was needed, but all the wash was done well and efficiently."
 
 
 
 
 
 


Review 14 Sep 2021
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Goods retention removing and re-bedding sken stones
 
Cost: £570

"Very good tidy workers
Very pleased with job.
Would highly recommend."
 
 
 
 
Team:
William Docherty Matthew Lawsn
 
 
 


Review 23 Aug 2021
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove stone ground works, install turf
 

"I would have liked a quotation breaking down the fees. Instead, I got only a total."
 
 
 
 
Team:
Neil Graeme Bev Mark
 
 
 


Review 3 Aug 2021
Recommended by customer in DG3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Chipping away plaster to two internal walls, stabilising and repointing with lime mortar.
 
Cost: £528

"Each section of work took just over 1/2 day on two separate days and involving two sets of individuals. Both sets arrived on time, were friendly, and took the work to specification and tidied up afterwards (mostly). The finished work looks good."
 
 
 
 
 
 


Review 15 Jul 2021
Recommended by customer in DG2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal and external plastering
 
Cost: £1248
 
 
 
 


Review 14 Jul 2021
Recommended by customer in DG1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cement pointing repairs to base course facing brick.
 
Cost: £504

"Work done as agreed"
 
 
 
 
 
 

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