Acme Fabrications

68 North William Street
Dundee

DD3 7DB

Builder

Listed under:  Builders, Wrought Iron, Wrought Iron Fencing / Gates / Handrails
100% recommended   Rating Acme Fabrications 9.8/100
32 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 32 reviews since 2021
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Prompt attention. All done from ordering to fitting within 10 days. Now looking very smart!"   more
 
" It was very efficient work, and very good job. Excellent. And a very very nice gentleman. A pleasure to have met him."   more
 
" Work carried out to first class finish. Polite and hard working. Also cleaned up mess when finished. Would highly recommend Acme Fabrications"   more
 
" Ian was very efficient and quick to respond to our initial enquiry. He gave a recommendation at the time of scoping the job and once quote was issued and agreed he made and fitted handrail in agreed t...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Acme 7
agreed 5
certainly 3
choice 2
couple 2
definitely 2
Delighted 2
design 2
discussed 2
efficient 2
exactly 2
Excellent 8
Fabrications 4
finish 2
finished 2
fitted 4
fitting 2
following 2
free 2
friendly 2
garden 3
gate 3
gates 2
getting 2
good 6
Great 5
handrail 3
happy 3
helpful 4
highly 2
Ian 7
installed 2
just 2
later 3
Looks 3
lovely 3
Lowdon 2
nice 2
people 2
pleasant 2
pleased 4
Polite 2
professional 5
Prompt 2
quality 5
quote 3
recommend 9
service 3
standard 5
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Mar 2026
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
2 infilled hand rails 1 grab rail at front and back doors
 

"Prompt attention. All done from ordering to fitting within 10 days. Now looking very smart!"
 
 
 
 
Team:
Ian
 
 
 

Review 6 Mar 2026
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Installation of hand rails
 
 
 
Team:
Ian
 
 
 

Review 5 Feb 2026
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To put a rail at my front door steps.
 

"It was very efficient work, and very good job. Excellent. And a very very nice gentleman. A pleasure to have met him."
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 20 Dec 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Railings for wheelchair ramp and hand rails for doorway
 

"Work carried out to first class finish. Polite and hard working. Also cleaned up mess when finished. Would highly recommend Acme Fabrications"
 
 
 
 
 
 

Review 18 Dec 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
New Handrail to front door
 

"Ian was very efficient and quick to respond to our initial enquiry. He gave a recommendation at the time of scoping the job and once quote was issued and agreed he made and fitted handrail in agreed time scale."
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 29 Jul 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 2× external handrails.
 

"Job was completed as described and on time.
Very happy with standard of work.

"
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 29 Jul 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Measurement, construction and fitting of hand rail and grab rail at rear door of house.
 

"Mr.Dowden was very pleasant and helpful. He was very prompt in coming to assess and measure for the job.
He then phoned a few days later to say that the rails were ready to fit and arranged to come the next morning.
He took great patience in getting the rails in the right position and was altogether very professional.

"
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 13 Jun 2025
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supplied and fitted handrail to platform outside French doors.
 

"Excellent workmanship on metal handrail. Ian Lowden was very helpful and did an excellent job of fitting rail and supplying all relevant information. Would definitely recommend this company.

"
 
 
 
 
 
 

Review 27 May 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2x Composite Doors/Gates
Street parking pols and chain for the property
 

"Lovely quick service friendly guys, helpful
very happy with the jobs. Ian and Greg were very nice and kept the area where they were working safe as this is a working nursery."
 
 
 
 
Team:
Ian
 
 
 

Review 8 Mar 2024
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fabricate, prime and fit
3 x handrails.
 

"Smooth problem free installation, staff are excellent.
Although not given a guarantee. Said to just give him a call if there were any problems.
Having organized the supply, priming and painting of the front railines, previously thought the cost would have been more economical. "
 
 
 
 
Team:
Mr Lowden
 
 
 

Review 23 Feb 2024
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 Handrails at outside stairs
 

"Ian visited my home as arranged. Work required discussed and price quoted in couple of days. Ian did a very good job. He is cheerful and approachable and of course professional. Would certainly recommend."
 
 
 
 
Team:
Ian
 
 
 

Review 25 Jan 2024
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Create, supply, and fit railings in front of a flats, main door, to assist disabled access.
 

"We commissioned Acme Fabrications (Ian Lowdon) to complete this work following an excellent job they made last year on our garden gates. Excellent work, very elegant design. Well done!
We would happily recommend Mr Lowdon."
 
 
 
 
Team:
Ian Lowdon
 
 
 

Review 26 Oct 2022
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Metal fence with two small sates and one large sate with locks.
 

"Work done to a high standard.
Courteous and very professional would certainly use again."
 
 
 
 
Team:
Ian
 
 
 

Review 2 Sep 2022
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Handrails to front door with ornamentation
 

"Beautiful work."
 
 
 
 
 
 

Review 6 Jul 2022
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Following a stone gate - pillar repair and reposition, the task was to modify and re-hang the wrought-iron gate
 

"We were let down by our first choice contractor. We then chose Acmefrom the trusted traders list. After emailing Acme, Mr Lowdon made a site visit within the hour that was impressive! Mr Lowdon then discussed the job, made some measurements, estimated £120 and arranged to collect the gate the following day.
One week later, as arranged he returned and fitted the gate to the specification agreed, so thoroughly deserved the £120.
ACME is now our firm of first choice."
 
 
 
 
 
 

Review 21 May 2022
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove railing and covered in old ivy and replace with near railings which were painted.
 

"Very pleased with work done, it is done to a good standard, Sam explained what was happening when doing the work would recommend. "
 
 
 
 
Team:
Ian And Team
 
 
 

Review 6 May 2022
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fabricate a steel fence on top of stone wall and level and fix gate on driveway. Also extend the height of front entrance gate to a height to match steel fabricated fence on top of wall.
 

"Very pleased with work carried out by Ian.
Professional and up to a high standard as were all materials used very good quality of workmanship.
I will be getting Ian to come back for further small job.
Would highly recommend."
 
 
 
 
Team:
Ian
 
 
 

Review 25 Apr 2022
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To replace handrail on left hand side of steps with additional rail on right hand side.
 

"Delighted with the work done and the speed with which it was carried out."
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 6 Apr 2022
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit railing from road to house down steep slope and alongside of house to front door for safety in snow and icy weather.
 

"We are 100% satisfied with the quality of the work and the efficiency of the firm. We made an excellent choice in giving the job to Acme Fabrications.
Colin Rochester
"
 
 
 
 
Team:
Ian Lowden
 
 
 

Review 24 Feb 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fabricate, Powdercoat, and fit three handrails.
 

"Ian was very thorough and had a lovely job of the handrails.
Would certainly recommend him.
Very pleasant and worked very well.
I'm very pleased with the handrails."
 
 
 
 
Team:
Ian Louden
 
 
 
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