BMC Bricklayers & Stonemasons

19 Netherton Terrace
Dundee

DD2 2UF

Builder

Listed under:  Builders
98% recommended   Rating 9.9/10
54 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 54 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bruce came out to see the job and gave me a quote I was very happy to pay. He turned up when he said and got on the job straight away, not even a cup of tea to start the day. He explained everything i...."   more
 
" We've used Bruce before to repair garden walls at our house. They are all of similar construction (see "description" above). Bruce is a real craftsman, taking care to repair simpathetically while ensu...."   more
 
" Pleas with work and price. "   more
 
" Work carried out to a high standard resulting in a doorstep giving safer access to the house. "   more
 
About Us


Reliable local tradesman with reasonable rates
brickwork, stonework, plastering, harling, general building maintenance and repairs
Small jobs welcome
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 71%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 70%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 3
approachable 2
brilliant 4
Bruce 16
clean 4
construction 2
debris 3
delighted 3
discussed 3
efficient 3
efficiently 2
excellent 8
explained 2
finish 2
finished 7
finishing 2
frame 2
friendly 5
garden 2
good 11
happy 7
helpful 2
highly 4
knowledgeable 2
Morrison 2
pleasant 2
pleased 8
pleasure 2
pointing 2
problem 2
professional 6
professionally 3
Prompt 4
quickly 2
quote 2
real 2
reasonable 3
recommend 10
recommending 3
reliable 3
removed 2
repairs 2
response 2
result 2
satisfied 3
service 4
standard 7
tidy 8
worker 3
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Nov 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Window sill needed stripped out and replaced.
 
Cost: £280

"Bruce came out to see the job and gave me a quote I was very happy to pay. He turned up when he said and got on the job straight away, not even a cup of tea to start the day. He explained everything in detail as he did the job when finished he tided up and left my garden neat and tidy. Very good workmanship and cant fault his professional courtesy. Would recommend him to anyone in need of a brickie five stars. "
 
 
 
 
Team:
Bruce
 
 
 


Review 27 Oct 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of retaining wall composed of loosely - laid stones of varying sizes.
 
Cost: £200

"We've used Bruce before to repair garden walls at our house. They are all of similar construction (see "description" above). Bruce is a real craftsman, taking care to repair simpathetically while ensuring repairs are well - constructed and safe. He is knowledgeable, takes pride in his work, and is always helpful. "
 
 
 
 
Team:
Bruce Morri3on
 
 
 


Review 25 Oct 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing front and back steps and slabs.
 

"Pleas with work and price. "
 
 
 
 
 
 


Review 24 Oct 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing front doorstep.
 

"Work carried out to a high standard resulting in a doorstep giving safer access to the house. "
 
 
 
 
 
 


Review 10 Oct 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and painting work on wall and steps in driveway.
 
Cost: £200

"We are very happy with work done by B.M.C all was done to very good standard. No mess left. Could not be more pleased would recommend to anyone. "
 
 
 
 
 
 


Review 1 Oct 2019
Recommended by customer in DD5
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From gate fell away from the store holding it in place.
Both stone and gate damaged.
 

"Bruce responded quickly, assessed the work and gave me a couple of option. He then made all the arrangements, keeping me aware of what he was doing.
I really appreciated him handling it all and doing so quickly. "
 
 
 
 
Team:
32uce
 
 
 


Review 26 Sep 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-pointing existing slabs on patio laying and designing a new path through garde.
 

"An excellent job done very happy with finished result."
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Repairing steps, replacing some bricks, repointing walls. Fitting new tiles to three outhouse window sills.
 

"Work carried out efficiently and professionally. All debris and rubbish removed. Very pleased with all the work which was done. Have no hesitation in recommending Bruce Marrison. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When we bought our house fifty years ago we acquired a stone built bordboth. Recently some stone have become loose and the painting ragged.
 

"Bruce Mormison came, drilled out the faulty pointing and replaced it, fixing the loose stones. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to wall and coping, plus repairs to harling and brick work of block of flats.
 
Cost: £800

"From start to Finish the repairs were carried out professionally. He discussed every part of the work, explaining to me how it would be done. He took photographs of the work, his suggestion, to show other flat owners what was being done.
Finally, the completed work was a very professional look about it. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing pointing on back path and patio.
 
Cost: £500

"Work was carried out efficiently and well. "
 
 
 
 
Team:
Bruce Stuart
 
 
 


Review 30 Jul 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wall building and repairs.
 

"Good firm
Nothing and I mean nothing was too much for them.
They did all we asked for with a smile!"
 
 
 
 
 
 


Review 5 Jul 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Build step at patio at rear of garden reform slabs round tree include supplying new build brick 6 stands round 2 trees; lay rear as edging for new chipped area; supply new paviors along length of hedge point up and keinstate grass lay new chips in 4 areas.
 

"Work done continuously to completion; started on agreed date; workmanship very acceptable made good all areas and clean up all work areas worked well continuously on site and left a job in as very happy with and also within agreed figures. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £145

"Very prompt response - delivered a very good job, no disruption. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of feature fireplace and replaster of wall. Replacement window sills.
 

"Bruce did a brilliant job very professional and friendly work carried out to a high standard. Would not hesitate to recommend. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broked boundary hard stove in driveway
 
Cost: £60

"No comment!"
 
 
 
 
 
 


Review 2 Apr 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Structural repairs to external staircase, rebuilding parts, insertion of ties and bonding masonry to house structure, repointing etc.
 
Cost: £3050

"Bruce, completed an excellent job for us, having been a professional in the construction industry for down 50 years, real pleasure to find such an expert and skilled tradesmen is Bruce. Diligent worker, tidy and reliable, no hesitation in recommending him to anyone."
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and repointing brickwork. Re-grouting step sealant at door and fixing handrails on decking. Fixing leaking gutter.
 
Cost: £240

"Lovely workmanship. Job professionally carried out for a very reasonable price. Absolutely delighted and happy to recommend Bruce."
 
 
 
 
Team:
Bruce
 
 
 


Review 7 Mar 2019
Recommended by customer
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 walls plastered
Ceiling fixed
 
Cost: £250

"Well done
Very pleased"
 
 
 
 
 
 


Review 5 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove broken and loose harking and replace with new surface.
 
Cost: £300

"Prompt and polite and pleasant organised with tools and material worked steadily.
Explained work to be done before starting and on completion area left tidy and clean. "
 
 
 
 
 
 

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