BMC Bricklayers & Stonemasons

19 Netherton Terrace
Dundee

DD2 2UF

Builder

Listed under:  Builders
98% recommended   Rating 9.9/10
40 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 40 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Bruce did a brilliant job very professional and friendly work carried out to a high standard. Would not hesitate to recommend. "   more
 
" No comment!"   more
 
" Bruce, completed an excellent job for us, having been a professional in the construction industry for down 50 years, real pleasure to find such an expert and skilled tradesmen is Bruce. Diligent worke...."   more
 
" Lovely workmanship. Job professionally carried out for a very reasonable price. Absolutely delighted and happy to recommend Bruce."   more
 
About Us


Reliable local tradesman with reasonable rates
brickwork, stonework, plastering, harling, general building maintenance and repairs
Small jobs welcome
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 77%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 68%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
approachable 2
brilliant 4
Bruce 11
clean 3
debris 2
delighted 3
discussed 2
efficient 3
excellent 7
finished 5
finishing 2
frame 2
friendly 5
good 6
happy 3
Highly 4
Morrison 2
pleasant 2
pleased 6
pleasure 2
problem 2
professional 4
Prompt 3
reasonable 3
recommend 8
recommending 2
reliable 3
satisfied 3
service 4
standard 5
starting 2
tidy 7
Tidying 2
worker 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 May 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of feature fireplace and replaster of wall. Replacement window sills.
 

"Bruce did a brilliant job very professional and friendly work carried out to a high standard. Would not hesitate to recommend. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broked boundary hard stove in driveway
 
Cost: £60

"No comment!"
 
 
 
 
 
 


Review 2 Apr 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Structural repairs to external staircase, rebuilding parts, insertion of ties and bonding masonry to house structure, repointing etc.
 
Cost: £3050

"Bruce, completed an excellent job for us, having been a professional in the construction industry for down 50 years, real pleasure to find such an expert and skilled tradesmen is Bruce. Diligent worker, tidy and reliable, no hesitation in recommending him to anyone."
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and repointing brickwork. Re-grouting step sealant at door and fixing handrails on decking. Fixing leaking gutter.
 
Cost: £240

"Lovely workmanship. Job professionally carried out for a very reasonable price. Absolutely delighted and happy to recommend Bruce."
 
 
 
 
Team:
Bruce
 
 
 


Review 7 Mar 2019
Recommended by customer
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 walls plastered
Ceiling fixed
 
Cost: £250

"Well done
Very pleased"
 
 
 
 
 
 


Review 5 Mar 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove broken and loose harking and replace with new surface.
 
Cost: £300

"Prompt and polite and pleasant organised with tools and material worked steadily.
Explained work to be done before starting and on completion area left tidy and clean. "
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to stair-wall
 
Cost: £80

"Good Job!
Well done!"
 
 
 
 
Team:
Ionut Pasare
 
 
 


Review 11 Feb 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Harling repair
 
Cost: £140

"Job well done"
 
 
 
 
 
 


Review 8 Feb 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden Steps
Replace / make sale garden steps
 
Cost: £750

"Bruce is such a gentleman and extremely professional. Gave brilliant advise and service was outstanding. Gave me priority due to my mobility and went over and above the work required. Highly recommend."
 
 
 
 
 
 


Review 19 Nov 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 19 Nov 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster work replaced on our walk of stone out house and replacement of render on under side of stone landing.
 

"Brilliant service - efficient, friendly and reliable.
No problem for Bruce to resort to 'Plan B' when first attempt was unsuccessful due to wet weather.
A thoroughly approachable and dependable worker. Fantastic. "
 
 
 
 
 
 


Review 7 Oct 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completed new window sill.
 

"Very pleased.
Mr.Morrison did a very good job. Left my place very tidy would recommend him to friends and neighbours. "
 
 
 
 
Team:
Bruce
 
 
 


Review 24 Sep 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of broken harling on garden wall - new harling applied. Removal of cement pointing on front of house. Repaired window and door surrounds to riginal condition then repainted brick work using Lime mortar.
 
Cost: £1750

"Delighted with Bruce's Work. He rebuilt the sandstone window and door surrounds which were badly eroded due to cement pointing. Then repointed using lime mortar.

Great job, all debris removed and site tided up. No hesitation in using Bruce again. "
 
 
 
 
 
 


Review 20 Sep 2018
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying of small patio as base for shed.
 
Cost: £450

"Excellent service from Bruce. He was able to meet to provide a quote very quickly, and the job was completed in the given time frame to a very high standard. Very impressed and would highly recommend!"
 
 
 
 
 
 


Review 10 May 2018
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £240

"Excellent service would use again."
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace copes on 2 buttresses and repoint a third.
 
Cost: £480
 

"Friendly, efficient team. The work was neatly and skilfully done. We were updated with progress and consulted over anything unexpected that turned up. How the work would be done was discussed and agreed beforehand. Tidying up on completion was thorough.We had full confidence in the team throughout and they were a pleasure to deal with. Altogether a good experience.
"
 
 
Team:
Bruce, Toni
 
 
 


Review 23 Apr 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent.
 
Cost: £600

"Bruce has done a brilliant job, I would not be afraid to recommend him to anyone, he did not ask for any money up front.
And was paid when the work was finished."
 
 
 
 
 
 


Review 22 Mar 2018
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing brickwork around bottom of house.
Repairing wall.
 
Cost: £350

"Prompt response to enquiry.
Bruce is an excellent worker.
Job was completed to our satisfaction and everything was left tidy. "
 
 
 
 
Team:
Bruce
 
 
 


Review 10 Oct 2017
Recommended by customer in DD3
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of boundary walls and replacement of coping stones.
 
Cost: £1800

"Bruce was very professional and friendly. He asked and discussed with us various options and was very knowledgeable he came on time everyday and left after tidying up. We are very pleased with end result and would not hesitate to recommend him and would use his services again. "
 
 
 
 
 
 


Review 17 Jul 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rebuilding wall.
 
Cost: £350

"Came on time did exactly what we wanted at a reasonable price.
Very satisfied."
 
 
 
 
 
 

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