Masterfit Builders

26 Sanderson Place, Newbigging Broughty Ferry
Dundee
Angus
DD5 3RQ

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Conservatories, Doors, Double Glazing, Fencing Contractors, Floors / Flooring, Glass / Glazier / Glazing, Kitchens / Kitchen Fitters / Kitchen Installers, Property Maintenance, Windows / Window Fitters
100% recommended   Rating Masterfit Builders 9.8/100
16 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 16 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" This was the first time I have used Masterfit builders, they came recommended and I would definitely use them again. Brian and his sons done a great job, my husband and I are very pleased with our kit...."   more
 
" Service and workmanship were excellent from start to finish, including advice at the outset of the project on sizes finish etc., and it came in on budget. All work was completed to a high standard ...."   more
 
" Very happy, job well done."   more
 
" Very pleased as usual."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 93%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 94%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Brian 3
builders 4
Can’t 2
clean 2
excellent 4
family 3
finished 2
friendly 3
friends 3
happy 2
highly 4
Masterfit 4
pleased 5
professional 3
quality 2
recommend 4
recommending 2
service 2
standard 4
taken 2
team 4
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 4 Jan 2015
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Had a new kitchen and kitchen window installed and a pocket door in kitchen

"This was the first time I have used Masterfit builders, they came recommended and I would definitely use them again. Brian and his sons done a great job, my husband and I are very pleased with our kithcen that we got from Howdens.We were always kept up to date with what was going on fitting the kithchen, even though we had a delay with my window and the pocket door Brian and his sons done there very best to get it all finished for christmas. It was brian that suggested putting in a pocket door, we had never heard it of before, I no it was a bit expensive but it was worth it. Thank you"
 
 
Team:
BRIAN CALUM DUNCAN
 
 
 

Review 18 Jul 2014
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
NEW BATHROOM AND EN SUITE REPLACEMENT WINDOWS SUN ROOM EXTENSION GARDEN LANDSCAPING

"Service and workmanship were excellent from start to finish, including advice at the outset of the project on sizes finish etc., and it came in on budget.

All work was completed to a high standard
the team were a pleasure to have in and around the house, and were able to complete extensive modifications with little disruption or mess.

Would have no hesitation in recommending Brian and his team , the work was stunning!!"
 
 
Team:
Brian Lornie, Duncan Lornie, Callum Lornie
 
 
 

Review 10 May 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very happy, job well done."
 
 
 
 
 
 

Review 10 May 2012
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very pleased as usual."
 
 
 
 
 
 

Review 29 Feb 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Relay patio, patch up loose stones in wall, removed front ramp in garage floor.
 

"Always on time, reliable, good workmanship. Explained as he went along."
 
 
 
 
 
 

Review 20 Jan 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Build porch extension to be carried out as approved drawings and to current building standards.
 

"The extension has been carried out to a very high standard. Every night the site was left clean and tidy. Nothing was too much trouble for them to do and work was carried out over and above what was firstly required. We cannot recommend this firm highly enough and will continue to use them for all work needed."
 
 
 
 
 
 

Review 9 Jan 2012
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of a load bearing wall and insertion of a steel beam.
 

"Work was done very neatly and within the time scale agreed. The team was very helpful and friendly. I would highly recommend Masterfit Builders to my family and friends."
 
 
 
 
 
 

Review 9 Jan 2012
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of a new kitchen supplied by magnet.
 

"We found Master Build evs team very friendly and professional. We had some problems with the supplies of our kitchen but they helped us out every possible way. I would highly recommend them to my friends & family."
 
 
 
 
 
 

Review 3 Oct 2011
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Work was carried out efficiently and end result excellent."
 
 
 
 
 
 

Review 8 Sep 2011
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Garage conversion
 

"I am very pleased with the excellent. Work carried out by Masterfit Builders. I have had a number of jobs over the past few years carried out by them. The most recent a conversion of my garage to a public room. This was a big job but I was not unconvinced in anyway. I am extremely happy with the quality of the work and service I received. I would not hesitate to recommend them and have done so already. "
 
 
 
 
 
 

Review 19 Aug 2011
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
All new skirtings, facings and door plus all my walls skimmed/plastered in living room.
 

"I have used Masterfit Builders for 7 jobs over the last 1 ½ years, I have found them professional at all times, with very high standards of workmanship; they are very reasonably priced and always complete jobs on day and in the time specified. They always clean up after work completed. I would have no hesitation in recommending Masterfit Builders to friends & family in the future."
 
 
 
 
 
 

Review 4 Aug 2011
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New fence & work to door entrance steps.
 

"Very pleased with work carried out."
 
 
 
 
 
 

Review 29 Jul 2011
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decking approx 18 sq mtrs.
 

"The decking was completed exactly as discuss. Made to perfect quality. I can’t fault the workmanship. The team are professional, pleasant, hard working. I mentioned a couple of tree stumps that was close to decking and on return home all stumps 8 in total had been taken out. This was for over and above my expectations. Although offered we didn’t pay a penny till the job was complete to a very high standard. I will not use any other firm excellent."
 
 
 
 
 
 

Review 27 Jul 2011
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit new bathroom.
 
 
 
 
 

Review 23 May 2011
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Felling of conifer hedge. Removed from garden and double sided fence erected.
 

"The work was completed to a very high standard even to the point of digging the ground where they had walked to do the work. The price for the job was as quoted and worked started and finished as was stated. Can’t speak highly enough of the work taken out and will use this form for all work that we need done."
 
 
 
 
 
 

Review 19 May 2011
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Converting two cupboards to a toilet.
 

"We were very pleased with the work carried out and their friendly manner."
 
 
 
 
 
 
Back to top

1