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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Customer Review
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At the time of writing this review (April 2018), Oakwood are over halfway through the complete refurbishment of a bathroom - the second project that the company are carrying out for my family home. The bathroom job required complete strip out including removal of all redundant pipework and replace all lead pipework, demolition of all the tiled wall surfaces, replacement of the multipoint gas hot water system including fitting new external flue adjacent to chimney in accordance to all safety regulations, fitting new fixtures including bath, shower, vanity unit with under basin storage, wall cabinet and electric towel rail. Tiled wall and floor finish and tiled surround for bath. The work started on 4th April and by 11th April the new hot water system had been commissioned and all the fixtures were ready for installation.
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Team:
Elias, Joe, Daniel, Andy, Mike
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