Stonecraft Landscapes Ltd

Stonecraft Landscape Ltd, 33-35 Daws Lane
London

NW7 4SD

Builder

Listed under:  Builders, Drives / Driveways, Landscapers / Landscaping, Paths Patios & Paving
100% recommended   Rating Stonecraft Landscapes Ltd 10/100
9 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 9 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" It was a pleasure dealing with William of Stonecraft. Nothing is too much of a bother for William, if there is anything you do not like he will change it for you with a smile on his face. His worker...."   more
 
" I like take this opportunity to thank StoneCraft landscapes LTD for the fantastic work they’ve done on our New back patio new fence and the laying of my new artificial lawn they were really nice to wo...."   more
 
" StoneCraft Landscapes Ltd were an absolute pleasure to deal with. William and his team were completely professional before, during and after the work was completed. They completely transformed my gard...."   more
 
" I would gladly recommend William and his team on doing us a fabulous job on our back garden and driveway and the workers were very understanding as we wanted to change a few thing around"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 67%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
brick 2
budget 2
change 2
clean 2
completely 2
experience 3
finish 3
free 2
future 2
garden 3
happy 2
highly 3
landscapes 5
landscaping 2
like 2
patio 3
paving 2
pleasure 3
professional 3
quote 2
really 2
recommend 6
recommending 2
service 2
Stone 2
Stonecraft 6
team 5
Thank 2
tidy 2
transformed 3
understanding 3
wanted 2
William 7
workers 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Dec 2020
Recommended by customer in EN4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We commissioned William of Stonecraft last year 2019 to do our patio and BBQ area, we were so pleased with his work that we then did our path and drive this year.

"It was a pleasure dealing with William of Stonecraft. Nothing is too much of a bother for William, if there is anything you do not like he will change it for you with a smile on his face. His workers carefully check and re check everything is level and straight, every brick, slab that they place is checked with a spirit level, they are very meticulous with their work.
We would highly recommend William for any of your landscaping, patio, or drive work."
 
 
 
 

Review 31 Jan 2020
Recommended by customer in N19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I like take this opportunity to thank StoneCraft landscapes LTD for the fantastic work they’ve done on our New back patio new fence and the laying of my new artificial lawn they were really nice to work with from start to finish and I would be will to use them again in the future and I would recommend anyone who is looking for any landscaping or paving projects to contact this company

Thank you again
for the great work"
 
 
 
 

Review 20 Nov 2019
Recommended by customer in N20
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced patio with far superior stone. Created two large new beds with reclaimed sleepers. Laid new turf.

"StoneCraft Landscapes Ltd were an absolute pleasure to deal with. William and his team were completely professional before, during and after the work was completed. They completely transformed my garden! The job was finished to an extremely high standard and completed in the time frame that was quoted at the start. The price quoted was the price asked for on completion and not a penny more. I would not hesitate for a second to recommend StoneCraft Landscapes."
 
 
Team:
William
 
 
 

Review 18 Sep 2019
Recommended by customer in NW7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
William and his team of stonecraft landscapes came out and designed our driveway and back garden and totally transformed it

"I would gladly recommend William and his team on doing us a fabulous job on our back garden and driveway and the workers were very understanding as we wanted to change a few thing around"
 
 
Team:
Stonecraft landscapes LTD
 
 
 

Review 10 Feb 2019
Recommended by customer in N10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were looking to get a new patio installed

"William came out measured up gave us an free estimate and advice on the best way forward we gave him a ruff idea what we wanted he advised us on what metals to go with we had a number of other quotes but we decided to go with William because he really understood the stone that we wanted and he had lots of years of experience and understood the work more William and his team came to start the work and within 6to7 day our patio was completely transformed William and he team were very understanding and very clean and tidy we didn’t have to pay until we were completely happy and satisfied I would highly recommend Stone craft landscapes"
 
 
Team:
Stonecraft landscapes LTD
 
 
 

Review 29 Nov 2017
Recommended by customer in N145
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full garden makeover, including paving slabs, block paving, lawn levelling and re turfing

"William and his team have totally transformed my garden. From start to finish the service has been outstanding. William has many years of experience in his field and his wealth of knowledge has been invaluable. His team are punctual, hardworking and dedicated. It has been a pleasure working with Stonecraft Landscapes and I would have no hesitation in recommending them."
 
 
Team:
William, cocoa, eugene, pavo
 
 
 

Review 13 Jan 2017
Recommended by customer in HA0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Garden boundary wall and paving.

"An old single brick boundary wall was removed and a new foundation prepared for a new double skinned brick wall with coping stones. A former flower bed was prepared with hard core to lay paving slabs to provide a storage area for wheelie bins and widen access to the side of the house. All debris was cleared from site. The bricklayer worked solidly producing clean mortar lines and a professional finish.

After having had a very poor experience of engaging a previous tradesperson, William was particularly patient and polite in understanding my frustrations and requirements. William provided a quote for the work with costs broken down and a testimonial from another similar local project recently completed. I contacted the former client and went to view the completed works (driveway and boundary wall) which the homeowner was very happy with. I would definitely use Stonecraft Landscapes Ltd for any similar work in the future.
"
 
 
Team:
William Miles
 
 
 

Review 2 Feb 2016
Recommended by customer in HA3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Driveway

"A professional, seamless and stress free service from initial consultation and quote through to completion. All within agreed timescale and budget! Very impressive and would highly recommend William and his team. "
 
 
 
 

Review 2 Nov 2015
Recommended by customer in HA3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New Drive, patio, fencing, extensive landscaping and lawn.

"Excellent workmanship, carried out in an efficient, friendly and tidy manner. Completed all agreed work on time and on budget. I would have no hesitation recommending Stonecraft Landscape."
 
 
 
 
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