2SS Contractors Ltd

61 Brookfield Avenue
Sutton
Surrey
SM1 3QL

Builder

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Landscapers / Landscaping, Plasterers / Plastering / Renderers / Rendering
100% recommended   Rating 10/10
2 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 2 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We are very happy with the quality of work we have received from 2SS Contractors Ltd. They have been open and honest about what needed to be done and were not prepared to cut corners. Quotes and prici...."   more
 
" BUDDHIST CENTRE REBUILD Our Charity (Triratna Buddhist Community Surrey) hired 2SS CONTRACTORS to rebuild our shrine room and reception area at our Buddhist centre on Croydon High Street. From fir...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Buddhist 2
CENTRE 2
Charity 2
CONTRACTORS 2
finish 2
happy 2
hard 2
open 2
professional 2
REBUILD 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

Budget:  


Review 28 May 2019
Recommended by customer in SM5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of flat roof, new guttering and fascia boards.
 
Cost: £3400
 

"We are very happy with the quality of work we have received from 2SS Contractors Ltd. They have been open and honest about what needed to be done and were not prepared to cut corners. Quotes and pricing were clear and transparent and the job proceeded exactly as described by them. They were hard working, professional and respectful from start to finish. Highly recommended."
 
 
Team:
Svajunas
 
 
 


Review 4 Jul 2017
Recommended by customer in CR0
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Structural work, roofing, wood flooring, insulation, electrical heating and lighting, velux, patio doors, fire exit doors, rendering, plastering, decorating, toilet installation (including one disabled toilet), floor tiles, fencing.
 
Cost: £120000
 

"BUDDHIST CENTRE REBUILD

Our Charity (Triratna Buddhist Community Surrey) hired 2SS CONTRACTORS to rebuild our shrine room and reception area at our Buddhist centre on Croydon High Street.
From first contact with 2SS, we were impressed by their open communication, frank advice and their strong work ethic. This was reinforced when we were invited to meet previous clients of 2SS and to view the works done at their homes.
From the start they have been patient, supportive and extremely professional in all their communication with us. At each stage of planning and in the actual work, they have been open and sympathetic to our vision of this important and sacred space, and have brought practical solutions and helpful adaptations to what was a poor initial structure.
Right from the start of the works onsite, the 2SS CONTRACTORS workers have been punctual, polite, hard working and an absolute joy to have on site.
At the end of the project, our architect, building adviser and charity trustees are thrilled with the results and with the professional finish of all the areas. We re-opened and re-dedicated this beautiful space on 13th May and have resumed classes and events. We will continue to be in touch with 2SS as they have excellent aftercare and we will no doubt have them back to do more work in the future. We would be very happy to recommend them.

Carol and Vijayasri
Croydon March 2017
"
 
 

Buddhist Centre

Buddhist Centre

Buddhist Centre

Buddhist Centre

Buddhist Centre

Buddhist Centre
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Svajunas, Svajune, Richard
 
 
 

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