RMC Autos

Norwich Road
Edgefield
Norfolk
NR24 2RL

Car Servicing and Repairs

Listed under:  Brakes, Breakdown Recovery, Car Air Conditioning, Exhausts, Garage Services / Car Servicing, Laser wheel alignment, MOT Testing, Servicing & Repairs, Tyres Supply and Fitting
100% recommended   Rating RMC Autos 9.9/100
37 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 37 reviews since 2021
 
 
 
Servicing 9.8/10 Servicing Rating 9.8
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.9/10 Repairs Rating 9.9
The garage identifies faults and corrects them successfully

 
Advice 10/10 Advice Rating 10.0
The staff are friendly and give clear and helpful information

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" I was recommended to Ross Crawford at RMC Autos by friends. This is the first time I have used their service and have been delighted with the assistance given. Thank you Ross."   more
 
" Excellent service in all ways as usual"   more
 
" Very satisfactory"   more
 
" Always an excellent service, have traded with Ross for many years."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 97%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 100%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 94%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 71%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 97%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Autos 3
car 2
class 3
despite 2
Excellent 9
fitted 2
friendly 2
garage 6
Good 4
Great 5
helpful 4
highly 4
issues 2
polite 2
professional 2
reasonable 3
recommend 5
recommended 2
RMC 3
Ross 5
round 2
satisfactory 2
service 19
services 2
thoroughly 2
trust 2
usual 4
vehicles 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Jun 2022
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1. MOT Test
2. Full service
3. Repair tyre puncture
 
Cost: £403

"I was recommended to Ross Crawford at RMC Autos by friends. This is the first time I have used their service and have been delighted with the assistance given. Thank you Ross."
 
 
 
 
 
 


Review 16 Jun 2022
Recommended by customer in NR11
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service
 

"Excellent service in all ways as usual"
 
 
 
 
Team:
Ross
 
 
 


Review 10 Jun 2022
Recommended by customer in NR26
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
Tyres
Brakes
Wipers
Wheel bearing
Free hand brake
 
Cost: £468

"Very satisfactory"
 
 
 
 
 
 


Review 7 Jun 2022
Recommended by customer in NR25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New cam belt
 
Cost: £320

"Always an excellent service, have traded with Ross for many years."
 
 
 
 
 
 


Review 30 May 2022
Recommended by customer in NR24
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £333
 
 
Team:
Ros Crawford
 
 
 


Review 27 May 2022
Recommended by customer in PE32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service and MOT
 

"Just brilliant, excellent all round service.
Everything explained, highly skilled workmen. Can't talk highly enough of them!"
 
 
 
 
Team:
Ross
 
 
 


Review 25 May 2022
Recommended by customer in NR25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service
Change tyres
Wheel alignment
 
Cost: £531

"Always top class at what they do
A***"
 
 
 
 
Team:
Ross
 
 
 


Review 19 Apr 2022
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service
 
Cost: £395

"All excellent"
 
 
 
 
 
 


Review 13 Apr 2022
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
. MOT
. Service
. New tyres (2)
. Suspension spring
 
Cost: £727

". Good communication
. Reliable and trusted work"
 
 
 
 
Team:
Ross Crawford
 
 
 


Review 4 Apr 2022
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service/Mot repair on exhaust
 
Cost: £363

"Always been very satisfied by this garage. Have done all our car services two repairs since we came here in 2015. Fall over themselves to help you very helpful."
 
 
 
 
Team:
Ross Crawford
 
 
 


Review 7 Mar 2022
Recommended by customer in NR25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace rear near side load spring on 9 yr old Audi Q3
 
Cost: £130

"We have used this garage before for work on other vehicles and have always been very pleased with their service. They go out of their way to be helpful - this repair was an emergency and the part was detained and fitted same day. They give advice and display expert knowledge. Their charges are extremely reasonable, work undertaken has always proved satisfactory. They are polite and courteous.
We will certainly continue to use their services and recommend to others.
"
 
 
 
 
 
 


Review 7 Mar 2022
Recommended by customer in NR24
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 7/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixing warning lights
 

"Ross runs a busy garage. I trust him to do the job well and charge a reasonable price.
We are lucky to have him in the village."
 
 
 
 
Team:
Ross Crawford
 
 
 


Review 27 Feb 2022
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Sticking sport brake calipers
 

"Excellent service despite not being booked in for the work. Did the job in a day can't fault this garage."
 
 
 
 
Team:
Ross
 
 
 


Review 24 Feb 2022
Recommended by customer in NR24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service
Replace front brakes
MOT
 
Cost: £286

"Great service reasonable price."
 
 
 
 
Team:
Ross
 
 
 


Review 24 Feb 2022
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service, MOT and wheel bearing replacement
 
Cost: £447

"As usual, Ross did all the scheduled work, and then some. He highlighted potential future issues in the context of the car's age and was as always informative, professional and good value for money."
 
 
 
 
Team:
Ross Crawford
 
 
 


Review 1 Feb 2022
Recommended by customer in NR24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and Full Service
 
Cost: £364

"1st class service as usual"
 
 
 
 
 
 


Review 31 Jan 2022
Recommended by customer in NR24
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 

"Carried out on time, full explanations given. Friendly service. "
 
 
 
 
Team:
Rl Kinsley Lp Hardesty
 
 
 


Review 24 Jan 2022
Recommended by customer in NR25
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cambelt fitting.
 

"Good service as usual "
 
 
 
 
Team:
Liam Ross
 
 
 


Review 19 Jan 2022
Recommended by customer in NR25
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"No Issues with Ross and his colleagues. ALways good service both customer and to the vehicles."
 
 
 
 
Team:
Ross Crawford
 
 
 


Review 17 Jan 2022
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Car service and repairs
 
Cost: £481
 
 
Team:
Ryan
 
 
 

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