RMC Autos

Norwich Road
Edgefield
Norfolk
NR24 2RL

Car Servicing and Repairs

Listed under:  Brakes, Breakdown Recovery, Car Air Conditioning, Exhausts, Garage Services / Car Servicing, Laser wheel alignment, MOT Testing, Servicing & Repairs, Tyres Supply and Fitting
100% recommended   Rating RMC Autos 10/100
15 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 15 reviews since 2021
 
 
 
Servicing 10/10 Servicing Rating 10.0
The vehicle runs reliably between services, given its age and mileage

 
Repairs 10/10 Repairs Rating 10.0
The garage identifies faults and corrects them successfully

 
Advice 10/10 Advice Rating 10.0
The staff are friendly and give clear and helpful information

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent garage - always very helpful. Thoroughly trust their work on my car. Wouldn't go anywhere else. "   more
 
" As always FAB service and work carried out. Always friendly and helpful also very honest and trustworthy highly recommend"   more
 
" Very happy with the service at RMC Autos will use again"   more
 
" Superb service highly recommended"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 100%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 100%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 100%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 75%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 100%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 3
garage 2
great 3
helpful 2
highly 2
recommend 3
service 6
Thoroughly 2
attention 1
Autos 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 2 Dec 2021
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full engine service - Annual
 
Cost: £226

"Excellent garage - always very helpful.
Thoroughly trust their work on my car. Wouldn't go anywhere else. "
 
 
 
 
Team:
Ross
 
 
 


Review 1 Dec 2021
Recommended by customer in NR24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT full service 2 x tyres, wipers, welding and more
 
Cost: £540

"As always FAB service and work carried out.
Always friendly and helpful also very honest and trustworthy highly recommend"
 
 
 
 
Team:
Ross
 
 
 


Review 29 Nov 2021
Recommended by customer in NR24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT service
2 x tyres
 
Cost: £598
 
 
Team:
Ross
 
 
 


Review 23 Nov 2021
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service and Mot
 
Cost: £257

"Very happy with the service at RMC Autos will use again"
 
 
 
 
 
 


Review 23 Nov 2021
Recommended by customer in NR25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service and installation
 
Cost: £450

"Superb service highly recommended"
 
 
 
 
 
 


Review 1 Nov 2021
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and MOT
 
Cost: £166

"Always A1"
 
 
 
 
Team:
Ross
 
 
 


Review 31 Oct 2021
Recommended by customer in NR25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace brake caliper
 
Cost: £170

"Great service. Fitted me in despite having a full work prog."
 
 
 
 
Team:
Ross
 
 
 


Review 21 Oct 2021
Recommended by customer in NR25
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service and mot lots of catch up bits needed doing
 
Cost: £397

"Top class service and full explanation as ever."
 
 
 
 
 
 


Review 8 Oct 2021
Recommended by customer in NR25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit dashcam (and supply it) change oil and filter. Reset service light and tyre pressure light.
 

"Ros and his team are very professional, knowledgeable, and welcoming. The workshop and outside spaces are kept well.
Would thoroughly recommend this firm."
 
 
 
 
 
 


Review 14 Sep 2021
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mot service side steps
 
Cost: £295

"Excellent all round"
 
 
 
 
 
 


Review 14 Sep 2021
Recommended by customer in NR11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full annual service of Mot
 
Cost: £425
 
 
 
 


Review 27 Aug 2021
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and Mot
 
 
 
 
 


Review 26 Aug 2021
Recommended by customer in NR25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
. General Service
. Certain further repairs
. Parts of car checked over at my request
 
Cost: £332

". Excellent all road service
. Nothing too much trouble
. Great attention to details
Would recommend them to anyone."
 
 
 
 
 
 


Review 25 Aug 2021
Recommended by customer in NR24
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New EGR Valve
 
 
 
 
 


Review 18 Aug 2021
Recommended by customer in NR28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cambelt change full service mot
 

"Fabulous garage always polite do a great job. Won't use anyone else."
 
 
 
 
 
 

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