J K Rush Carpentry & Joinery Services

24 St. Walstans Road, Taverham
Norwich
Norfolk
NR8 6NG

Carpenter

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Doors, Kitchens / Kitchen Fitters / Kitchen Installers, Loft Conversions, Windows / Window Fitters
97% recommended   Rating J K Rush Carpentry & Joinery Services 9.7/100
37 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 37 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" We were very pleased with the service we received from Jason Rush, I had arranged for Jason to fit a kitchen for one of my neighbours who has very poor eyesight about 2 years ago and was so please wit...."   more
 
" Our kitchen was completely re-fitted to a very high standard. Jason arranged all the different tradesmen needed (plumber, electrician and plasterer)and we are delighted with the finished result. Qu...."   more
 
" This is the first time I have used J K Rush and I would not hesitate to recommend Jason. We are really happy wit h the door and the workmanship."   more
 
" Jason was friendly and professional throughout. His work was of a very high standard and his communication via phone and email was excellent. We're delighted with the work and would definitely use hi...."   more
 
About Us

J K Rush Carpentry and Joinery Services is a family run business established by myself, Jason Rush, in 2004.

J K Rush Carpentry and Joinery Services offer a full range of quality products and services.

I pride myself on my expert workmanship and friendly, efficient customer service. I believe that quality work at competitive prices will result in repeat business and future customer recommendation.

Please view my website for more information on the services available.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 94%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 64%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

carpenter 2
carpentry 2
carrying 2
changes 2
competitive 2
conversion 2
definitely 3
delighted 2
door 3
excellent 13
fantastic 2
finished 2
Fitting 2
friendly 6
good 4
happy 4
helpful 2
highly 3
Jason 16
kitchen 2
let 2
manner 2
needed 2
obliging 2
phone 2
pleased 5
Polite 2
professional 7
quality 2
really 2
recommend 9
reliable 2
result 2
Rush 8
service 4
services 2
small 2
standard 6
tidy 3
tradesmen 2
wanted 2
workmanship 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Jun 2013
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New kitchen fitted, also skirting boards and shelf, new lighting and re-plastered wall & ceiling Mr Rush also project managed the whole project including introducing us to very good electricians plumbers and plasters

"We were very pleased with the service we received from Jason Rush, I had arranged for Jason to fit a kitchen for one of my neighbours who has very poor eyesight about 2 years ago and was so please with the result that we asked him to fit our kitchen as well. Plus another neighbour also had him fit theirs in the last month. I think I can say we are all very happy people now! He also know some excellent tradesmen and we were very happy with them as well. We would be very happy to recommend him to anyone, they could come and see our kitchen if they wanted to see the standard of his work, by arrangement of course."
 
 
Team:
Jason Rush
 
 
 

Review 6 Jun 2013
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete kitchen re-fit.

"Our kitchen was completely re-fitted to a very high standard. Jason arranged all the different tradesmen needed (plumber, electrician and plasterer)and we are delighted with the finished result.

Quick, professional, tidy and excellent workmanship and very reasonably priced too. We would highly recommend his services."
 
 
 
 

Review 24 Apr 2013
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fitting of front door

"This is the first time I have used J K Rush and I would not hesitate to recommend Jason. We are really happy wit h the door and the workmanship."
 
 
Team:
Jason Rush
 
 
 

Review 23 Apr 2013
Recommended by customer in NR23
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced worktops in kitchen, tiled floor area and added skirting boards.

"Jason was friendly and professional throughout. His work was of a very high standard and his communication via phone and email was excellent. We're delighted with the work and would definitely use him again."
 
 
Team:
Jason
 
 
 

Review 12 Apr 2013
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Kitchen fitted.
 

"Excellent work very clean and work finished on time."
 
 
 
 
 
 

Review 11 Feb 2013
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
fitting an interior door, re-fitting exterior french windows, plus fitting window sill.

"Another excellent job."
 
 
Team:
Jason Rush
 
 
 

Review 10 Feb 2013
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Inside window and door installed with double glazing between kitchen and conservatory. Archway smoothed out to become square to fit the new door.

"This is the first time we have used this firm. Jason did a really good job. He arrived on time, did the work quickly for a good price and was friendly.

I will definitely use him again and would recommend him for carpentry and joinery work. The door and window he installed is exactly what we wanted."
 
 
Team:
Jason
 
 
 

Review 8 Feb 2013
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
cabin bed construction

"lovely work have used before and will again"
 
 
 
 

Review 4 Jan 2013
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Loft conversion with dorma and en-suite.

"I can't recommend Jason highly enough. His work, timekeeping and customer service was impeccable which lead to a very good relationship throughout the project.

Although the timescale increased, it was expected as it was a complicated build rather than straightforward conversion.

We will be using Jason again for future projects."
 
 
Team:
Jason
 
 
 

Review 25 May 2012
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"More than satisfied, work carried with as little disruption as possible. Work carried out in a friendly manner and helpful in carrying out files asked on the day."
 
 
 
 
 
 

Review 28 Apr 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of a comprehensive soundproofing solution for a floor. This meant taking up chipboard floor, installing acoustic mineral wool layer, relaying a new chipboard floor, then installing a layer of acoustic boards.

"Jason did a fantastic job for this soundproofing. It was the first time he'd done this and the job was excellent.

His attention to detail was great - e.g. after relaying the carpet there were some small steps from the bedroom into the ensuite and he came back having engineered some bespoke door thresholds, which fit perfectly.

Great job."
 
 
 
 

Review 23 Mar 2012
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit built-in cupboards to living room.

"We have used Jason Rush previously and we are very pleased with the way he has planned and executed the work.

Please have a look at his website to see what he can do for you."
 
 
Team:
Jason Rush
 
 
 

Review 23 Mar 2012
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
built in cupboards and shelving

"very pleased with the work. Than you"
 
 
 
 

Review 16 Feb 2012
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new sink, worktops and tiling around worktops.

"Fitting of worktops and sink unit was very acceptable. I have used Jason before which is why I asked him to do work again."
 
 
 
 

Review 19 Jan 2012
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The person was polite, efficient, hardworking and obliging. Cleans up after each days work."
 
 
 
 
 
 

Review 12 Jan 2012
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Built in interior hall cupboard.
 

"Polite, friendly service and informative advice regarding work."
 
 
 
 
 
 

Review 8 Dec 2011
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new timber front door and frame

"Mr Rush catered well for our requirements and was flexible as to the changes we made between the initial order and fitting. We would not hesitate to use him again"
 
 
 
 

Review 7 Dec 2011
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of Kitchen Window

"Jason has made and fitted windows for me in the past and although this wasnt one of his windows he was happy to fit it at a competitive price. Would use again."
 
 
Team:
JK Rush Carpentary
 
 
 

Review 6 Dec 2011
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit six internal doors, with all metal work, removing and replacing trim where needed. ''Make good'' the trim on an external door, including all materials. Supply and fit a bannister. Supply and fit new floor boards. Supply and fit shelf in bedroom cupboard.

"Jason is an absolute pleasure to deal with.

He was prompt with his estimate, always on time when he was due to undertake work, extremely considerate of our needs, accomodating additional work with flexibility and ensuring that the house was left spotless when he had completed his work.

Jason was also fantastic at ensuring that the work he was carrying out was to our specification and was very able to make suggestions where we had none!

My husband and I felt extremely comfortable with Jason in our home, both when we at home and otherwise.

I intend to recommend Jason to any friends looking for an excellent carpenter and will invite him back should any further work be required.

Thank you for all your work, Jason; we can not praise it highly enough."
 
 
Team:
Jason Rush
 
 
 

Review 16 Nov 2011
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit 9 softwood internal doors and 2 hardwood doors.
 

"Jason was excellent and we would thoroughly recommend him to others."
 
 
 
 
 
 
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