Andrew J Rudd Joinery & Building Services

45 Furze Road
Norwich
Norfolk
NR7 0AT

Carpenter & Joiner

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Doors, Floors / Flooring, Kitchens / Kitchen Fitters / Kitchen Installers, Loft Conversions, Property Maintenance, Tilers / Tiling / Grouting, Windows / Window Fitters
100% recommended   Rating Andrew J Rudd Joinery & Building Services 9.8/100
12 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 12 reviews since 2010
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Mr Andrew Rudd did a professional job of excellent quality. He used quality materials and took pride in producing a great job with a quality finish. He was courteous and offered good advice throughout...."   more
 
" Efficiently managed all the trades people involved. Excellent standard of work and attention to detail. Pleasant & helpful, would use him again / recommend to others."   more
 
" Andrew is a very friendly, reliable contractor who does an excellent job. We will definitely use his services again."   more
 
" A prompt and efficient service. I will use Andrew Rudd Joinery again."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andrew 4
attention 3
clean 3
contractor 2
detail 3
excellent 5
friendly 3
future 2
good 2
great 3
helpful 2
pride 3
professional 3
recommend 2
Rudd 2
service 2
standard 2
Takes 2
tidy 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 Jan 2012
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of old car port, including digging out old posts. Replacement with new car port with good quality timber, joinery and metal post holders, polycarbonate roofing. Treatment with 2 coats of sadolin extra wood stain.
 

"Mr Andrew Rudd did a professional job of excellent quality. He used quality materials and took pride in producing a great job with a quality finish. He was courteous and offered good advice throughout the building work. He left everything very clean and tidy. I would recommend the quality of his work and his professionalism."
 
 
 
 
 
 

Review 27 Sep 2011
Recommended by customer in PE36
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Forming 2 dormer windows.
 

"Efficiently managed all the trades people involved. Excellent standard of work and attention to detail. Pleasant & helpful, would use him again / recommend to others."
 
 
 
 
 
 

Review 24 Aug 2011
Recommended by customer in CB1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Andrew is a very friendly, reliable contractor who does an excellent job. We will definitely use his services again."
 
 
 
 
 
 

Review 17 Aug 2011
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit two interior pine doors plus fittings. Alter the door frames.
 

"A prompt and efficient service. I will use Andrew Rudd Joinery again."
 
 
 
 
 
 

Review 25 Jun 2011
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service. Andrew is a true craftsman. Great attention to detail. Will certainly use him again. Polite and totally professional."
 
 
 
 
 
 

Review 18 Jun 2011
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Renovation of cottage. Labour costs only for a Rudd Shaun.
 

"Always arrived promptly, very professional throughout. Felt as if they worked with our best interest at heart. Very happy"
 
 
 
 
 
 

Review 4 May 2011
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Top class person – fair pricing. Takes great pride in his work, if you’ve read this, you’ve found the person for your job, used him twice any job I have in the future he’s the first I’ll contact."
 
 
 
 
 
 

Review 18 Feb 2011
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Jan 2011
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Laying laminate floor.

"Could not ask for more. He takes pride in his work and keeps his word. I will use this firm again in the near future I hope."
 
 
 
 

Review 29 Oct 2010
Recommended by customer in CB1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting replacement windows and doors.
 

"Very helpful and friendly contractor. Work carried out to a good standard and site left clean and tidy."
 
 
 
 
 
 

Review 20 Oct 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very punctual & work consistently, friendly & easy to discuss work with. Clean & tidy when finished, also did extra job for free."
 
 
 
 
 
 

Review 2 Sep 2010
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Flat pack kitchen cabinets and worktop, to be assembled.
 

"Made an excellent job of my cabinets and worktop, with attention to detail & finishing touches. Could not be more pleased."
 
 
 
 
 
 
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