Power dry

19 Hillcrest Road
Dundee
Angus
DD2 1JJ

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
99% recommended   Rating 9.9/10
333 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 333 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Dave assessed the work required very professionally, Identifying carpet characterization and problem areas He approached the job logically and kept us informed of progress and developments as he prog...."   more
 
" Totally satisfied work done, with a cherry manner."   more
 
" Dave cleaned my hall and stair carpets and sofa, they look like new again, I'm really very pleased! My sofa needed dry cleaning which was not a problem & we were able to use it again within a few hou...."   more
 
" Arrived on time and gave a comprehensive description of what he was going to do. Kept us informed throughout. Throughly cleaned our 2 piece suite having carefully tested for colour run and suitability...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 24
carpet 40
carpets 52
certainly 12
class 17
clean 11
cleaned 23
cleaning 31
courteous 8
Dave 55
David 8
definitely 26
delighted 23
dry 17
efficient 26
Excellent 79
Explained 27
extremely 10
family 19
finished 13
friendly 41
friends 28
furniture 12
future 9
gentleman 10
Good 43
great 44
happy 52
hard 16
helpful 24
Highly 27
impressed 11
informed 8
like 33
look 11
looks 12
money 12
pleasant 21
pleased 47
Polite 17
professional 61
recommend 95
recommended 15
result 27
results 26
satisfied 16
service 100
standard 14
suite 15
value 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Jan 2020
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Dinning Room
Hallway
 
Cost: £80
 
 
Team:
Iave
 
 
 


Review 20 Jan 2020
Recommended by customer in PH2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Landings
2 flights of stairs
1 Hallway
Dinning room
Siting and
Lounge
 
Cost: £260

"Dave assessed the work required very professionally, Identifying carpet characterization and problem areas
He approached the job logically and kept us informed of progress and developments as he progressed.
His equipment was perfect for the job.
The little touches such as door frame protectors are important
Dave worked extremely hard for over 9 hours and we are delighted with the end result. I recommend him. "
 
 
 
 
Team:
Dave
 
 
 


Review 16 Jan 2020
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Dining room
Hall
Stairs
2 Landings
Bedroom
Rug
 
Cost: £180

"Totally satisfied work done, with a cherry manner."
 
 
 
 
Team:
Dave
 
 
 


Review 12 Dec 2019
Recommended by customer in DD6
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 piece suite.
 
Cost: £90
 
 
 
 


Review 6 Dec 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall & stair carpet cleaning and sofa dry cleaning.
 
Cost: £108
 

"Dave cleaned my hall and stair carpets and sofa, they look like new again, I'm really very pleased! My sofa needed dry cleaning which was not a problem & we were able to use it again within a few hours.

He was punctual, pleasant & his work very tidy and all for a very reasonable price, which was all explained before I agreed an appointment.

I would definitely use Power-Dry again & recommend them to family & friends without hesitation."
 
 
Team:
Dave
 
 
 


Review 28 Nov 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 piece suite.
 
Cost: £70

"Arrived on time and gave a comprehensive description of what he was going to do. Kept us informed throughout. Throughly cleaned our 2 piece suite having carefully tested for colour run and suitability for cleaning before hand. Dried suite us mechanical means. Polite and professional and friendly and value for money. "
 
 
 
 
Team:
Dave
 
 
 


Review 25 Nov 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 double bedrooms lounge strips large landing 2 rugs.
 
Cost: £155

"Excellent job of cleaning carpets and rugs. Good value and would recommend. "
 
 
 
 
Team:
Dave
 
 
 


Review 20 Nov 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Six piece suite.
 
Cost: £110

"This gentleman was recommended to me and I have absolutely no hesitation in recommending to others. Very thorough work. "
 
 
 
 
Team:
Dave
 
 
 


Review 17 Sep 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dining room
Hall
Lounge
Bedroom
Rug
 
Cost: £130

"Excellent job well done. Arrived on time and explained all process etc and no time wasted and got the job done. Very happy with the result as all carpets look pristine. Very pleasant and trustworthy person. Moved furniture and advised on aftercare etc too. Couldn't be happier. Price was also good value. "
 
 
 
 
Team:
Dave
 
 
 


Review 9 Sep 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall way.
 
Cost: £30

"First class service, arrived "Bang on" time. Prior to arrival had to change the agreed time due to presence of other workmen, this request was accommodated with no problem.
Very pleased with the work undertaken and would recommend. "
 
 
 
 
Team:
Dave
 
 
 


Review 6 Sep 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom
 
Cost: £30

"Arrived on time, introduced himself. Was very thorough cleaning my carpet. Seemed very knowledgeable. Would use again. Thanks. "
 
 
 
 
Team:
Dave
 
 
 


Review 15 Aug 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 piece -Suite
2 bedroom dining room
Lounge
Rug
 
Cost: £235
 
 
Team:
Dave
 
 
 


Review 13 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 Piece suite.
 
Cost: £90

"Wed 7th August.
Dave came on time and explained what was needing done; he cleaned out 2 suites, and we were very pleased with results could highly recommend him The Morrison's"
 
 
 
 
Team:
Dave
 
 
 


Review 15 Jul 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
29 meter square lounge
 
Cost: £45

"Our carpets look fantastic - as good as new and the price was very reasonable. "
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge bedroom and Rug
 
Cost: £70

"Excellent, carpets and rug came up like now. "
 
 
 
 
Team:
Dave
 
 
 


Review 13 Jun 2019
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
to clean the carpets and chairs within Dundee Carers Centre
 
Cost: £350
 

"the work that was carried out by Dave was to a very high standard. We had alot of carpets that required cleaning within the centre and some carpets were heavily stained. The carpets have come up like new and the rooms all smell very fresh. We also asked Dave to clean our chairs and they are all like new again.Dave was very efficient and even used blowers to speed up the drying process. Would highly recommend Dave and will certainly be using him again in the future."
 
 
Team:
Dave
 
 
 


Review 13 May 2019
Recommended by customer in DD6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dining room
Stairs
3 Landings.
 
Cost: £80

"Very professional, very good service would recommend to friends / family to use Dave in future. "
 
 
 
 
Team:
Dave
 
 
 


Review 8 May 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Dinning room
Hall
Bedroom
 
Cost: £105

"Very pleased with the cleaning done"
 
 
 
 
Team:
Dave
 
 
 


Review 29 Apr 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 piece leather suite; clean condition and protect
Clean lounge and hall carpet
 
Cost: £147
 
 
Team:
Dave
 
 
 


Review 15 Apr 2019
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 seater sofa.
 
Cost: £30

"Dave was extremely friendly and professional throughout the job. He kept me up to date with any issues regarding the cleaning (i.e any stains he couldn't remove) and spent more than double the amount of time cleaning than he had estimated and yet still charged the same price which was already extremely reasonable. He did an amazing job cleaning my second-hand mustard yellow sofa - it turned out far better than I would have imagined would definitely recommend! "
 
 
 
 
Team:
Dave
 
 
 

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