East Anglia CCTV

Where reputations count.

4 Waxwing Way, Costessey
Norwich
Norfolk
NR8 5GA

CCTV Installation & Service

www.eastangliacctv.co.uk

Email This Business

Tel 01603 743 213

Listed under: CCTV Installation & Service

100% recommended Rating 9.9/100
14 reviews since 2011

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 14 reviews since 2011

Quality	10/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" Good service, nice workmen. Very happy." more

" We are extremely pleased with the images on screen. Being rural, the email alert to my mobile function is perfect for monitoring trespassers. Great service from the office to the installers." more

" Excellent installation. No interruption of cover whilst replacing system." more

" Great service from start to finish. Very clear images day & night. Highly recommend." more

About Us
Information provided by the business
Legal Name: East Anglia CCTV.

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Review 12 Jun 2013 Recommended by customer in NR12 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

6 x 1R cameras and an 8 input DVR.

"Good service, nice workmen. Very happy."

REPORT THIS REVIEW

Review 14 Mar 2013 Recommended by customer in IP22 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

6 x 1R cameras. DVR with pir and email alerts.

"We are extremely pleased with the images on screen. Being rural, the email alert to my mobile function is perfect for monitoring trespassers. Great service from the office to the installers."

REPORT THIS REVIEW

Review 6 Feb 2013 Recommended by customer in NR9 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and installation of 5 external infrared cameras and CCTV system. 2 x telescopic anti ram barriers.

"Great service from start to finish. Very clear images day & night. Highly recommend."

REPORT THIS REVIEW

Review 6 Feb 2013 Recommended by customer in NR20 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Upgrade CCTV to remote offsite monitored system.

"Excellent installation. No interruption of cover whilst replacing system."

REPORT THIS REVIEW

Review 6 Feb 2013 Recommended by customer in NR7 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

4 x infrared camera system.

"I am really happy and satisfied to the service. The camera relieves my worry about thief and burglar. I would recommend it to my friends."

REPORT THIS REVIEW

Review 27 Dec 2012 Recommended by customer in NR20 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of CCTV cameras and follow up service for offsite monitoring set up and advice.

"East Anglia CCTV provided a very comprehensive CCTV installation service and follow up advice for offsite monitoring. They have also been very innovative in their partnership with a financing firm to make the system affordable for a charitable organisation such as ourselves."

Team:
Shaun and Kevin

REPORT THIS REVIEW

Review 14 Dec 2012 Recommended by customer in NR10 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

CCTV upgrade

"This was our first contact with the firm, but we found their representatives to be very pleasant and helpful.

The work was carried out speedily and with minimum disruption, and the technical aspects were fully explained.

We were extremely pleased with the work and the firm."

Team:
Shaun and Kevin (?)

REPORT THIS REVIEW

Review 16 Nov 2012 Recommended by customer in NR10 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Upgrade to Village hall CCTV system

"Extremeley efficient service, and the product delivers what was expected."

Team:
Shaun and Kevin

REPORT THIS REVIEW

Review 21 Jun 2012 Recommended by customer in NR4 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of 52 new CCTV cameras with multiple control points.

"Great service from start to finish. Quality of pictures and recording is excellent."

REPORT THIS REVIEW

Review 7 Dec 2011 Recommended by customer in NR27 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

CCTV upgrade

"Great quotation & realistic & supportive advice given prior to installation. Really appreciated post-implementation support. Grateful thanks. Definitely recommend to other companies!"

REPORT THIS REVIEW

Review 30 Aug 2011 Recommended by customer in NR14 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

8ch DVR fixed 1R camera on a pole.

"Excellent service � very impressed with work and presentation. Would definitely recommend."

REPORT THIS REVIEW

Review 30 Aug 2011 Recommended by customer in NR1 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

3 x internal camera 4ch DVR and monitor.

"Very impressed, great quality."

REPORT THIS REVIEW

Review 4 Aug 2011 Recommended by customer in NR28 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

16 camera cctv system installation with digital recorder and remote viewing capability

"A good find! I was contemplating a DIY job but decided to have a professional installation after doing a bit of homework. I'm very pleased with the speed and efficiency of Shauns work and would urge other retailers to seriously consider EACCTV - it probably costs less than you think it might for a pretty hi-tech set up,Shaun actually persuaded me to spend less than I originally intended!"

Team:
Good job Shaun!

Business Reply:

System provided instant results.

REPORT THIS REVIEW

Review 3 Aug 2011 Recommended by customer in IP23 business East Anglia CCTV https://www.referenceline.com/cctv_installation_service-in-norwich-eastangliacctv-33486

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Up date cctv round site and maintenance to are old cctv system, Replace tape recorders with dvr recorders

"Shaun is very professional and always delivers i would recommend east anglian cctv to anyone. quality of work is excellent"

Team:
Shaun

Business Reply:

always a pleasure to work for you

REPORT THIS REVIEW

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