Scotia Bathroom & Tile Centre (Kinghorn) Ltd

St. Leonards Mill, St. Leonards Place Kinghorn
Burntisland
Fife
KY3 9UL

Central Heating Engineers

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Kitchens / Kitchen Fitters / Kitchen Installers, Plumbers / Plumbing, Tilers / Tiling / Grouting
100% recommended   Rating 9.7/10
146 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 146 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work carried out efficiently and on time. House was left tidy after work cost in line with quote provided. Very happy with work completed. "   more
 
" All work carried out to a very high standard. In particular the tiling work done was outstanding. The team were helpful, friendly, professional and good at problem solving. "   more
 
" Started and finished on time. Very tidy workers excellent end result. "   more
 
" In a word excellent. Professional from start to finish. I could not have chose better excellent standard and cost. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 85%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 6
agreed 3
Andy 5
arrived 4
bathroom 16
better 3
business 3
carrying 3
certainly 3
class 7
clean 11
cleaned 9
completely 3
contact 6
definitely 6
delighted 7
efficient 9
excellent 35
expected 6
finish 15
finished 10
friendly 13
good 23
Great 8
happy 23
hard 12
helpful 19
highly 11
installation 6
issues 6
pleasant 6
pleased 6
polite 13
problem 8
professional 35
quality 12
recommend 25
satisfaction 8
satisfied 7
Scotia 22
service 16
shower 9
standard 19
superb 6
team 17
tidy 18
workers 12
working 7
workmanship 14
workmen 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Nov 2019
Recommended by customer in PH1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove shower cubicle and replace with bath with shower over and wet wall replaced.
 
Cost: £3600

"Work carried out efficiently and on time.
House was left tidy after work cost in line with quote provided.
Very happy with work completed. "
 
 
 
 
 
 


Review 4 Nov 2019
Recommended by customer in KY12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old toilet fillings and flooring in toilet and kitchen. Install wall and floor tiles and toilet and wash basin and 2 radiators. Also floor tiles in kitchen and ceiling panels in bathroom. Lighting in toilet, kitchen and bathroom renewed.
 
Cost: £6372

"All work carried out to a very high standard. In particular the tiling work done was outstanding. The team were helpful, friendly, professional and good at problem solving. "
 
 
 
 
Team:
Andy Ryan Davy Raymond Grant
 
 
 


Review 31 Oct 2019
Recommended by customer in KY9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbishment strip out existing wall tiles and floor tile. All fittings and replace new power supply to electric shower.
 
Cost: £6300

"Started and finished on time. Very tidy workers excellent end result. "
 
 
 
 
 
 


Review 25 Oct 2019
Recommended by customer in KY11
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New shower, toilet sink, floor ceiling, lights, mirror. Bathroom completed renewed.
 
Cost: £5400

"In a word excellent.
Professional from start to finish. I could not have chose better excellent standard and cost. "
 
 
 
 
Team:
Chris Scott
 
 
 


Review 18 Oct 2019
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove exiting bathroom and install new low level. access shower room.
 
Cost: £7980

"From initial contact with Scotia we found everyone to be very helpful, no sales pressure and very informative.
During installation the work team were very friendly and professional. Any problems dealt with immediately. "
 
 
 
 
Team:
Scott Gareth Ryan
 
 
 


Review 18 Oct 2019
Recommended by customer in PH7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete re-fit of bathroom.
 
Cost: £9879

"Generally good although not all deadlines were met
eg. Tiler was a day later in arriving as he was delayed completion of the over all work ran into the following week.
Wrong shower head sent. Would have liked a contact at some point from their business to check on our satisfaction. (during the re-fit)"
 
 
 
 
Team:
Pal Scott
 
 
 


Review 7 Oct 2019
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conversion of bedroom into bathroom with bath, shower, wall and vanity unit; wet walls; fans; new doorway and hallway; lighting.
 
Cost: £13290

"Very happy with the quality of the work and delivery schedule. The team behaved impeccably. "
 
 
 
 
Team:
Gareth Scott
 
 
 


Review 30 Sep 2019
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To convert existing bathroom into walk in wet floor for disabled person
(Re-use existing suite)
 
Cost: £2628

"Work completed on time and to a very high standard polite and professional.
At all times excellent job and highly recommended. "
 
 
 
 
 
 


Review 10 Sep 2019
Recommended by customer in PH10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £9021
 
 
Team:
Paul Scott
 
 
 


Review 10 Sep 2019
Recommended by customer in PH1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutting master bathroom. Rewiring entire room over new plaster board. Rejigged plumbing. All new shower toilet fitted wall units - sink used existing large bath.
 
Cost: £9600

"From meeting hands on, directed operations, we received unpressurised help and advise. That was unprecedented. Fromm choosing hardware, bathroom fittings and furniture to the superb team of tilers, joiners and plumbers and electrician the team was 100% coordinated and dedicated to professionalism. No hesitation in recommending.
5 star service."
 
 
 
 
Team:
Arrth Ryan Raymond Andy
 
 
 


Review 5 Sep 2019
Recommended by customer in KY3
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £5000

"Very good experience dealing with this company would recommend. "
 
 
 
 
Team:
Colin
 
 
 


Review 27 Aug 2019
Recommended by customer in KY6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
En-suite, re-done shower walls, ceiling, floor and fittings.
 

"Superb workmanship from both Scott and Gareth.
Attention to detail was superb.
Would not hesitate to use them again. "
 
 
 
 
Team:
Scott Gareth
 
 
 


Review 20 Aug 2019
Recommended by customer in PH2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom installed - Walk in shower, rear removed, new toilet and vanity, new sink and vanity total wet wall, new flooring, loe mirror, new shower (not electric) and disposal of all old bathroom.
 
Cost: £6000

"Job well done by a cheery chap Andy."
 
 
 
 
Team:
Andy
 
 
 


Review 27 Jun 2019
Recommended by customer in KY7
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom. Shower put in place of bath. New toilet, sink unit. New ceiling, wet wall, floor. New facings, doors skentings.
 
Cost: £5380

"Very happy with the work carried out. Scott and Ganeth were very hard working and the workmanship was to the highest standard.
Very pleased with the finished bathroom. "
 
 
 
 
Team:
Scott Huntfr Gareth Roberts
 
 
 


Review 24 Jun 2019
Recommended by customer in KY4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom changing from a bath to shower.
 
Cost: £5620

"Very good from start to finish. The man carrying out the work was friendly and so helpful. Kept us informed all along the way what was happening. "
 
 
 
 
Team:
Andy Kennedy
 
 
 


Review 24 Jun 2019
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install a new bathroom.
 
Cost: £6200

"From estimate till completion, excellent service. The guys were hard working polite, communicative and cleaned up every day. I am very happy with my bathroom and would highly recommend this company. "
 
 
 
 
Team:
1
 
 
 


Review 20 Jun 2019
Recommended by customer in KY11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To renew bathroom including wall covering.
 
Cost: £6408

"Work was carried out exactly as asked plus a few alterations which I decided to change at last minute but the fitter was very happy to do them. He did a very good job and was happy to be left on his own. "
 
 
 
 
Team:
Andy
 
 
 


Review 19 Jun 2019
Recommended by customer in KY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of bathroom.
 
Cost: £6342

"A very happy and satisfied customer. Scotia came through with every thing. We agreed on. "
 
 
 
 
Team:
John Dunlop Colin Baxtor
 
 
 


Review 17 Jun 2019
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom refurbishment.
 
Cost: £10

"There are 2 design issues.
1. The top drawer of the sink unit hit the under side of the sink and had to be altered, which took some time to complete.
2. The shower head is too heavy thus causing the unit to lie at angle and letting water drip after shower is switched off
Note- These are constructive criticisms.
The install was installed well by your team. "
 
 
 
 
Team:
Scott
 
 
 


Review 20 May 2019
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good job.
 
Cost: £5300
 
 
Team:
Scott Garath
 
 
 

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