William MacDonald & Son

Where reputations count.

Willabe, Duncan Park
Wigtown
Dumfries and Galloway
DG8 9JD

Central Heating Engineers

Email This Business

Tel 01988 402570
Mobile 0770 2648924

Listed under: Central Heating Engineers, Gas Engineers, Oil Fired Condensing Boiler, Plumbers / Plumbing

100% recommended Rating 10/100
2 reviews since 2018

Satisfaction Ratings

Overall Rating	10 /10
Based on 2 reviews since 2018

Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Recent Reviews

" Work was carried out in an efficient and courteous manner. With very little disruption to the household." more

" Excellent service throughout " more

About Us
Information provided by the business
Legal Name: William MacDonald.

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Review 17 May 2023 Recommended by customer in DG8 business William MacDonald & Son https://www.referenceline.com/central_heating_engineers-in-wigtown-williammacdonaldson-79896

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install new boiler.

"Work was carried out in an efficient and courteous manner. With very little disruption to the household."

Team:
Alan Adam

REPORT THIS REVIEW

Review 12 Feb 2018 Recommended by customer in DG8 business William MacDonald & Son https://www.referenceline.com/central_heating_engineers-in-wigtown-williammacdonaldson-79896

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of new oil fired boiler, including extended guarantee

"Excellent service throughout "

Team:
Alan Macdonald

REPORT THIS REVIEW

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