Q-Tech Electrical Ltd

61, Kilnmead
Crawley
West Sussex
RH10 8BD

Certified Installer

Listed under:  Electricians
100% recommended   Rating Q-Tech Electrical Ltd 10/100
12 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 12 reviews since 2020
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" These Electricians were faultless respectful tidy and really excellent as we had so many ad - ons ref extra work one radiator that has never worked properly since we had it 4yrs ago corrected the f...."   more
 
" We have used Q-Tech Electrical since 2011 and they have re fitted lighting in almost all the rooms in our house now as well as adding external lighting in the garden and garage. On this occasion we ha...."   more
 
" Used QTec before and cannot recommend them highly enough. Always on time, thorough, they clean up and hugely professional. Work was done to a really high standard and all paperwork and external stu...."   more
 
" Paul and Steve’s work was a credit to there business, they were happy to be flexible with our needs, going over and above what we needed doing. They were clean and tidy cleaning up at the end of each ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 2
courteous 2
definitely 2
efficiently 2
Electrical 2
excellent 2
external 2
fault 2
good 2
great 2
guys 2
Highly 5
lighting 2
like 2
mess 2
needed 5
nice 2
Paul 2
phone 2
quality 2
quote 2
really 3
recommend 8
second 2
service 3
standard 4
team 2
terms 2
tidy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Feb 2024
Recommended by customer in RH11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move and rewire and update fuse board up date switches make goid and rewire centre lights and wall lights up date and renew light switches and dimmers purchased and changed spotlight bulbs to match checked all electrical House heaters and plugs

"These Electricians were faultless respectful tidy and really excellent as we had so many ad - ons ref extra work
one radiator that has never worked properly since we had it 4yrs ago corrected the fault and put thermostats on our bathrooms being more cost effective they were so good and just obliged with all requests this is the second time they have worked for us they are simply the best for efficiency quality of work and genuinely nice guys !!Highly recommend them!!"
 
 
Team:
Paul and his brother of QTECH
 
 
 

Review 18 Feb 2024
Recommended by customer in RH14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had normal lights in four bedrooms changed to LED spotlights, a total of 18 new spots were installed.

"We have used Q-Tech Electrical since 2011 and they have re fitted lighting in almost all the rooms in our house now as well as adding external lighting in the garden and garage. On this occasion we had normal pendant lights changed for LED spotlights in all four bedrooms. This involved firstly work in the loft to create the spaces needed for the new lights, then the removal of the original lights. All mess was kept to a minimum and the work was carried out over approximately 6 hours. The difference was amazing, the increase in bright white light in all four bedrooms felt like we had been almost in the dark before! I highly recommend Q-Tech and we have plans to use them again in the future on a further project."
 
 
Team:
Paul and Steve
 
 
 

Review 16 Jan 2024
Recommended by customer in RH10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of EV charger and new consumer unit to accommodate

"Used QTec before and cannot recommend them highly enough. Always on time, thorough, they clean up and hugely professional.

Work was done to a really high standard and all paperwork and external stuff, like building regs sign off, appeared as described.

The only tradespeople I have used in the past 10 years that I would recommend!"
 
 
 
 

Review 11 Jun 2023
Recommended by customer in RH11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete rewiring of our house. Plus new sockets, lights, and other work.

"Paul and Steve’s work was a credit to there business, they were happy to be flexible with our needs, going over and above what we needed doing. They were clean and tidy cleaning up at the end of each day. We would be very happy to recommend them to our friends. A big thanks to both of them."
 
 
Team:
Paul and Steve
 
 
 

Review 6 May 2023
Recommended by customer in PO21
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To change all the lights in the house and garage and update the fuse box or whatever you call it now.

"We have used these guys before on another house, they do excellent work so we didn't hesitate to get them in for our new house. We showed them what we would liked to have done and they worked out what we needed to achieve it, they know their subject and they know their products and are up to date with the new regulations which gives you a lot of confidence, they work efficiently and you can have a nice chat over a cuppa with them. They were recommended to us and I wouldn't hesitate to recommend them to anyone that needed work doing."
 
 
 
 

Review 23 Feb 2023
Recommended by customer in RH10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our dishwasher had died for lack of power and as I''m disabled I was not able to access the connection to the wall. Also we wanted the spur fixings changed foe electrical sockets if we had to purchase a new dishwasher as the suppliers will only connect to an electrical socket.

"They were asked to come to give us a quote for the job but as it was a simple task they started straightaway. An hour later and two new sockets and plugs later all was done and it was found the spur for the dishwasher was intermittent. That was replaced and now everything works as it should. A fantastic job done by a couple of great lads with no mess and a superb invoice. Less than 24 hours from the initial phone call to all done and dusted. Really great and can't speak highly enough of the service they gave. I would certainly recommend them to anyone else."
 
 
Team:
Paul and Steve
 
 
 

Review 2 Oct 2020
Recommended by customer in RH14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of two outside lights Fitting of one bathroom extractor fan Fitting of 5 usb points to existing plugs Fitting of 2 brand new plugs Fitting of one new light cover

"We have used Steve and Paul before for quite major electrical works to our house, so contacted them again we when wanted to add some outside lighting and extra plug points including some USB points.

They both came over to look at the work needed and talk through with us in terms of positioning of the new fittings required.

A quote was provided and a date for the work to take place agreed.

The work was all carried out on the day with no issues. Steve and Paul were courteous and checked in with us as they went along.

I would highly recommend them for reliability and the standard of workmanship.

"
 
 
Team:
Steve and Paul
 
 
 

Review 13 Aug 2020
Recommended by customer in RH17
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Firstly wiring for and 8 recessed spotlights were chased and fitted in the lounge ceiling, together with the wiring for 2 wall lights and a heater. A power socked was also positioned for the TV which was wall mounted. In the kitchen the water heater switch was replaced with a timer, which is more convenient. The hallway had a further 4 more recessed spotlights fitted in the ceiling The bedroom had underfloor heating fitted and the fuse box was replaced and repositioned in the hallway for ease of access. All the wiring was rested and passed.

"All the work was carried out to a very high standard and they were always extremely courteous and polite. Their service is second to none and it’s one number I intend to keep on my phone. I’d definitely recommend to anyone. Well done 👍👍"
 
 
Team:
Paul
 
 
 

Review 27 Jul 2020
Recommended by customer in RH10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Electrical connection and internal wiring for external garden office. Consumer unit, lights and sockets plus external light and PIR.

"Couldn't fault the quality of the service, the standard of the work or the way they worked. Exemplary throughout. On time and on budget"
 
 
 
 

Review 26 Apr 2020
Recommended by customer in TN22
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Partial house re-wire, several bathroom installations and certification. Varying costs.

"This is a well equipped and competent team. They are mindful of other trades when on site and always lend a hand when needed. They have good customer skills and are ready to explain in layman's terms any queries that may arise.They are punctual and communicate well. I have no hesitation in recommending them."
 
 
Team:
Paul
 
 
 

Review 25 Apr 2020
Recommended by customer in RH13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing heating element in bathroom towel drier.

"As always with this firm, the job was carried out swiftly and efficiently."
 
 
Team:
Paul Hayward
 
 
 

Review 25 Apr 2020
Recommended by customer in RH10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of Under Cupboard lighting in a Kitchen

"These two are a great team, great work, today, work well together and very personable.
Would definitely have them back to do more work."
 
 
Team:
Paul
 
 
 
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