Pristine Cleaning and Restoration

Unit 4, 58 Queen Street
Dumfries And Galloway

DG1 2JP

Cleaners - Cleaning Services

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Driveway Cleaning, Hazardous Waste Removal, Patio Cleaning, Window Cleaners / Window Cleaning
100% recommended   Rating Pristine Cleaning and Restoration 9.6/100
30 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 30 reviews since 2015
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the products or services was as expected and agreed
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Tony was an excellent communicator from the start. Very quick to get back to me and very accommodating with when he could come, as we have a self catering holiday let. We received a new booking for th...."   more
 
" The persons carrying out the work arrived on time. The work to be carried out was explained. Eco cleaning materials were used which left little odour. The cleaning of carpets, rugs and upholstey was ...."   more
 
" Cleaned my patio good service would recommend"   more
 
" Very polite and professional"   more
 
 
About Us


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Customer Reviews
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Review 27 Feb 2023
Recommended by customer in Dg5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning 2 carpets and one rug for a self catering holiday let

"Tony was an excellent communicator from the start. Very quick to get back to me and very accommodating with when he could come, as we have a self catering holiday let. We received a new booking for the dates that were first arranged so I contacted Tony to see if we could change and nothing was a problem. He did a very quick thorough clean of our carpets and reduced the initial price he quoted over the phone when he saw the job, very honest.
I will definitely be using this company again and would highly recommend to anyone else. Brilliant job. Thank you"
 
 
Team:
Tony
 
 
   Business Reply:
Thank you Kate much appreciated
 

Review 7 Feb 2023
Recommended by customer in DG12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
All carpets, rugs and upholstery.
 
Cost: £338
 

"The persons carrying out the work arrived on time. The work to be carried out was explained. Eco cleaning materials were used which left little odour. The cleaning of carpets, rugs and upholstey was carried out in a professional manner, and to the highest standards.

"
 
 
Team:
Tony Hopkins and his daughter Becky.
 
 
 

Review 12 Apr 2022
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning of patio
 
Cost: £100
 

"Cleaned my patio good service would recommend"
 
 
Team:
Tony and Beth
 
 
 

Review 4 Mar 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
   Business Reply:
Thanks Mark! You know where we are if you need us again
 

Review 26 Feb 2020
Recommended by customer in DG10
 I'm: Female 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning kitchen tiles and lounge campes.
 
Cost: £340

"Very polite and professional"
 
 
 
 
Team:
Beth Tony
 
 
 

Review 11 Oct 2019
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Steam cleaning carpets
 
Cost: £100

"Gave me a start time but not finish (which wasn't a problem) extremely friendly and polite also helpful regarding furniture to be moved. "
 
 
 
 
Team:
Tim Becky
 
 
 

Review 29 Apr 2019
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning of hall carpet.
 
Cost: £66

"Once again a quality professional job carried out by a pleasant team. I continue to use this company because they continue to deliver a very good service. "
 
 
 
 
Team:
Tony Beth
 
 
 

Review 6 Feb 2019
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning living room/ entrance hall carpets and two sofas
 
Cost: £160

"Was very impressed. High standard and my sofas have cleaned up amazingly well. Happy customer.
Thank you."
 
 
 
 
Team:
Tony Beth
 
 
 

Review 23 Jul 2018
Recommended by customer in DG12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of mold and cleaning of three seat sofa and two seat sofa.
 
Cost: £130

"Superb, friendly service. Chatty and knowledgeable of service being given. Felt and noted to clean sofas after two years in storage. Highly recommend and will use again in the future."
 
 
 
 
 
 

Review 15 Feb 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Tile and grout clean and seal.
 

"Fantastic job.
2 x Carpets cleaned."
 
 
 
 
Team:
Tony Hopkins
 
 
 

Review 7 Nov 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cleaned 2 Parker Knoll chairs, 1 recliner, 1 large rug, 1 hallway, 1 large sitting room carpet.
 
Cost: £140

"Very polite tradesman who made a superb job of the items that I requested to be cleaned and stains removed. All items look like new. Great service, efficient would award 5* to Tony and would use again. "
 
 
 
 
Team:
Tony
 
 
 

Review 2 Nov 2017
Recommended by customer in IG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Power wash monoblock and resand. Power wash pavers all around house.
 
Cost: £450

"Happy with the job done."
 
 
 
 
Team:
Tony Beth
 
 
 

Review 7 Aug 2017
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very good
 
Cost: £60
 
 
Team:
Tony
 
 
 

Review 13 Jun 2017
Recommended by customer in DG3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Steam cleaning of carpets.
 
Cost: £135

"Very well done and helpful and considerate. "
 
 
 
 
Team:
Tony
 
 
 

Review 11 Apr 2017
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Living room carpet cleaning.
 
Cost: £60

"Excellent and very professional service. Made the carpets that I thought we would have to throw away look like new."
 
 
 
 
Team:
Tony
 
 
 

Review 10 Mar 2017
Recommended by customer in DG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Carpet cleaning, living room, hall and 2 beds.
 
Cost: £100

"Tony went the extra mile for me having just been released from hospital, he even changed a strip light and high up bulb for me. A true gent and highly professional. Probably best service I can remember ever having. "
 
 
 
 
Team:
Tony
 
 
 

Review 10 Feb 2017
Recommended by customer in DG10
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning carpets throughout loft.
 
Cost: £80

"Very good work- very pleasant man. Thorough and helpful with furniture moving too."
 
 
 
 
 
 

Review 2 Feb 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaned a large bedroom and en-suite fitted carpet. Last - minute booking before new furniture arrived.
 
Cost: £65

"Excellent!
A great job, minimum fuss due to high-tech equipment, genuine expertise and friendly attitude."
 
 
 
 
Team:
Tony
 
 
 

Review 23 Jan 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Carpet cleaning; living room, dining room and upstairs landing.
 
Cost: £75

"Work carried out as scheduled. All elements explained and queries answered. Completed to our satisfaction."
 
 
 
 
Team:
Tony
 
 
 

Review 6 Jan 2017
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning Carpets.
 
Cost: £100

"Roppy with the service. Quick & Professional. Received feed advise."
 
 
 
 
Team:
Tony
 
 
 
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