Helping Hand Services

Where reputations count.

Unit 10, Marybank Lane
Dundee

DD2 3DY

Cleaners - Cleaning Services

Email This Business

Mobile 07799 528414

Listed under: Cleaners / Home Cleaning Services - Domestic

100% recommended Rating 9.6/100
31 reviews since 2025

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 31 reviews since 2025

Quality	9.5/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.7/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Very pleased. Very helpful. Look forward to her coming. 10 out of 10." more

" Madison is a pleasure to have in my home. Always friendly and professional. We have a laugh together." more

" Always on time. Very polite, helpful. Does a brilliant job!!! High standard of cleaning." more

" Wonderful very hard working and friendly. Always a smile" more

About Us
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Legal Name: Helping Hand Services.

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Review 26 Mar 2026 Recommended by customer in DO5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House clean.

"Very pleased. Very helpful. Look forward to her coming. 10 out of 10."

Team:
Lisa

REPORT THIS REVIEW

Review 17 Mar 2026 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Dusting, dishes, cleans bathroom and kitchen. Makes my bed every week. Hoovers and steams all floors. Empties bin if needed. Makes me a coffee.

"Madison is a pleasure to have in my home. Always friendly and professional. We have a laugh together."

Team:
Maoison

REPORT THIS REVIEW

Review 3 Mar 2026 Recommended by customer in DD4 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full house clean, bed change.

"Always on time. Very polite, helpful. Does a brilliant job!!! High standard of cleaning."

Team:
Lisa

REPORT THIS REVIEW

Review 3 Mar 2026 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Wonderful very hard working and friendly. Always a smile"

Team:
Maddie

REPORT THIS REVIEW

Review 16 Feb 2026 Recommended by customer in DD4 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Cleaning domestically, hoovering, mopping, dusting, wiping surfaces etc

"Very polite, very helpful. We have a great working relationship."

Team:
Sophie Monteith

REPORT THIS REVIEW

Review 16 Feb 2026 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Excellent work, first class. Wonderful staff. Very hard working and friendly"

Team:
Dawn

REPORT THIS REVIEW

Review 11 Feb 2026 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Clean house

"My cleaner is very good and obliging. We have a good working relationship. Never felt a complaint yet."

Team:
Sophie Montieth

REPORT THIS REVIEW

Review 5 Dec 2025 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Cleaning bathroom, kitchen, hoovering, changing bed, dusting, polishing, cleaning fridge.

"It is a pleasure to have Sophie in the house. She is kind caring and friendly. Her work is excellent. I am always praising her up to my friends. Nothing is too much trouble for her."

Team:
Sophie Montieth

REPORT THIS REVIEW

Review 18 Nov 2025 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleaning whole house

"Very nice. Very efficient. So helpful. Always friendly"

Team:
Lisa

REPORT THIS REVIEW

Review 14 Nov 2025 Recommended by customer in DD3 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Weekly shopping and rubbish removal

"Very good, always on time. Very thorough, always there to help."

Team:
Lisa Wells

REPORT THIS REVIEW

Review 11 Nov 2025 Recommended by customer in DD4 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

Kitchen and bathroom floors cleaned. Made bed, change duvet. Wiped living room.

"Sophie did everything I asked her thoroughly and had a nice chat to me."

Team:
Sophie

REPORT THIS REVIEW

Review 22 Oct 2025 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

General cleaning

"Helpful friendly service every time"

Team:
Sophie Montiphe

REPORT THIS REVIEW

Review 16 Sep 2025 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

1 hour per week domestic cleaning.

"Really friendly and considerate communication. Flexible and sometimes send other members of their team but I appreciate (and prefer) the usual arrangement of the same 2 people who know the agreed plan and expectations. "

Team:
Susan Lisa Wells

REPORT THIS REVIEW

Review 4 Sep 2025 Recommended by customer in DD4 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Clean kitchen and hoover house

"All good"

Team:
Lisa

REPORT THIS REVIEW

Review 27 Aug 2025 Recommended by customer in DD3 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

Change bedding, clean bathroom, kitchen, take bins out, Hoover and mop all floors.

"Very helpful and obliging. Pleasant, efficient."

Team:
Sophie Madison

REPORT THIS REVIEW

Review 21 Aug 2025 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	6/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

House clearing, once a week.

Team:
Sophie

REPORT THIS REVIEW

Review 5 Aug 2025 Recommended by customer in DD5 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Home cleaning
Kitchen
Bathroo
Hoovering living Bed and Hall

"Alway's on time and very good service. Girls very friendly and no complaints with their work. "

Team:
Sophie Monteith

REPORT THIS REVIEW

Review 30 Jun 2025 Recommended by customer in DD4 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House clean
1hr 30 minutes

"Friendly staff
Good rates
Always willing to help
Always on time
10/10"

Team:
Lisa Susan

REPORT THIS REVIEW

Review 20 Jun 2025 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

General housework, cleaning, hoovering.

"Reasonable service, reasonable cost, contactable when needed. A good service.
"

Team:
Sophie

REPORT THIS REVIEW

Review 7 Jun 2025 Recommended by customer in DD2 business Helping Hand Services https://www.referenceline.com/cleaners_cleaning_services-in-dundee-helpinghandservices-104068

Satisfaction Ratings


Value	9/10
The price represents value for money

Show All

Customer Review

House Cleaning Service once a week.
Cost is per visit agreed at start of contract. Price increase was intimated 4 weeks prior to commencement date.

"I have a weekly cleaning service.
The lady who comes to me each week is excellent"

Team:
Dawn Warden

REPORT THIS REVIEW

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