Helping Hand Services

Unit 10, Marybank Lane
Dundee

DD2 3DY

Cleaners - Cleaning Services

Listed under:  Cleaners / Home Cleaning Services - Domestic
100% recommended   Rating Helping Hand Services 9.5/100
24 reviews since 2025
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 24 reviews since 2025
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" It is a pleasure to have Sophie in the house. She is kind caring and friendly. Her work is excellent. I am always praising her up to my friends. Nothing is too much trouble for her."   more
 
" Very nice. Very efficient. So helpful. Always friendly"   more
 
" Very good, always on time. Very thorough, always there to help."   more
 
" Sophie did everything I asked her thoroughly and had a nice chat to me."   more
 
 
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Customer Reviews
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Review 5 Dec 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning bathroom, kitchen, hoovering, changing bed, dusting, polishing, cleaning fridge.
 

"It is a pleasure to have Sophie in the house. She is kind caring and friendly. Her work is excellent. I am always praising her up to my friends. Nothing is too much trouble for her."
 
 
 
 
Team:
Sophie Montieth
 
 
 

Review 18 Nov 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning whole house
 

"Very nice. Very efficient. So helpful. Always friendly"
 
 
 
 
Team:
Lisa
 
 
 

Review 14 Nov 2025
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Weekly shopping and rubbish removal
 

"Very good, always on time. Very thorough, always there to help."
 
 
 
 
Team:
Lisa Wells
 
 
 

Review 11 Nov 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Kitchen and bathroom floors cleaned. Made bed, change duvet. Wiped living room.
 

"Sophie did everything I asked her thoroughly and had a nice chat to me."
 
 
 
 
Team:
Sophie
 
 
 

Review 22 Oct 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning
 

"Helpful friendly service every time"
 
 
 
 
Team:
Sophie Montiphe
 
 
 

Review 16 Sep 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1 hour per week domestic cleaning.
 

"Really friendly and considerate communication. Flexible and sometimes send other members of their team but I appreciate (and prefer) the usual arrangement of the same 2 people who know the agreed plan and expectations. "
 
 
 
 
Team:
Susan Lisa Wells
 
 
 

Review 4 Sep 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Clean kitchen and hoover house
 

"All good"
 
 
 
 
Team:
Lisa
 
 
 

Review 27 Aug 2025
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Change bedding, clean bathroom, kitchen, take bins out, Hoover and mop all floors.
 

"Very helpful and obliging. Pleasant, efficient."
 
 
 
 
Team:
Sophie Madison
 
 
 

Review 21 Aug 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
House clearing, once a week.
 
 
 
Team:
Sophie
 
 
 

Review 5 Aug 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home cleaning
Kitchen
Bathroo
Hoovering living Bed and Hall
 

"Alway's on time and very good service. Girls very friendly and no complaints with their work. "
 
 
 
 
Team:
Sophie Monteith
 
 
 

Review 30 Jun 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House clean
1hr 30 minutes
 

"Friendly staff
Good rates
Always willing to help
Always on time
10/10"
 
 
 
 
Team:
Lisa Susan
 
 
 

Review 20 Jun 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
General housework, cleaning, hoovering.
 

"Reasonable service, reasonable cost, contactable when needed. A good service.
"
 
 
 
 
Team:
Sophie
 
 
 

Review 7 Jun 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House Cleaning Service once a week.
Cost is per visit agreed at start of contract. Price increase was intimated 4 weeks prior to commencement date.
 

"I have a weekly cleaning service.
The lady who comes to me each week is excellent"
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 5 Jun 2025
Recommended by customer in EH12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General light cleaning and laundry for me but I believe they do other cleaning

"Used them for many years for a vunerable person with advanced dementia. Reliable, trustworthy, knowlegeable. Although professional, they treat her as a valued friend she looks forward to seeing and make her a cuppa for her to drink as she wanders around '' helping'' (hindering !) and chatting.

They happily contact me if they have any concerns, problems or suggestions. if they find a serious issue they have even solved for me at minimum expense THey have a lot of experience cleaning and dealing with folk suffering from dementia.

I cannot recommend highly enough. Only down side is they are very popular and may be hard to get a slot but worth checking/ getting on the waiting list"
 
 
 
 

Review 3 Jun 2025
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning
 

"Excellent company.
Great workforce who go that extra mile."
 
 
 
 
 
 

Review 3 Jun 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning of house and additional house chores where applicable
Wk rate to 1 hr a wk
 

"This company offers a great service and Dawn (our cleaner) is excellent and goes above and beyond to help.
Excellent."
 
 
 
 
 
 

Review 2 Jun 2025
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning and help with other jobs around the house
 

"Every girl, I have had from Helping Hands has been honest and hard working"
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 27 May 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning 2 weekly 1 Bedroom Flat
Kitchen - Bathroom, living room, Hall.
Concentrating on: K & B. Hoovering L.R.
1 hour per visit.
 

"This first visit on entering B.R. I honestly thought they had put in a new B.R. It was
absolutely first class.
Yes I’m happy with them.
"
 
 
 
 
 
 

Review 27 May 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Carer.
4 times a day. Washing, Dressing, Breakfast, Physio, Lunch, Tea, Putting job.
 

"On the whole, Good Service."
 
 
 
 
 
 

Review 27 May 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General clean weekly. Change bed, Hoover, steam floor, kitchen surfaces, bathroom
 

"Very satisfied with my cleaner.
Would recommend. "
 
 
 
 
Team:
Dawn Warden
 
 
 
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