Helping Hand Services

Unit 10, Marybank Lane
Dundee

DD2 3DY

Cleaners - Cleaning Services

Listed under:  Cleaners / Home Cleaning Services - Domestic
100% recommended   Rating Helping Hand Services 9.5/100
17 reviews since 2025
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 17 reviews since 2025
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Very helpful and obliging. Pleasant, efficient."   more
 
" Alway's on time and very good service. Girls very friendly and no complaints with their work. "   more
 
" Friendly staff Good rates Always willing to help Always on time 10/10"   more
 
" Reasonable service, reasonable cost, contactable when needed. A good service. "   more
 
 
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Customer Reviews
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Review 27 Aug 2025
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Change bedding, clean bathroom, kitchen, take bins out, Hoover and mop all floors.
 

"Very helpful and obliging. Pleasant, efficient."
 
 
 
 
Team:
Sophie Madison
 
 
 

Review 21 Aug 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
House clearing, once a week.
 
 
 
Team:
Sophie
 
 
 

Review 5 Aug 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home cleaning
Kitchen
Bathroo
Hoovering living Bed and Hall
 

"Alway's on time and very good service. Girls very friendly and no complaints with their work. "
 
 
 
 
Team:
Sophie Monteith
 
 
 

Review 30 Jun 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House clean
1hr 30 minutes
 

"Friendly staff
Good rates
Always willing to help
Always on time
10/10"
 
 
 
 
Team:
Lisa Susan
 
 
 

Review 20 Jun 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
General housework, cleaning, hoovering.
 

"Reasonable service, reasonable cost, contactable when needed. A good service.
"
 
 
 
 
Team:
Sophie
 
 
 

Review 7 Jun 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House Cleaning Service once a week.
Cost is per visit agreed at start of contract. Price increase was intimated 4 weeks prior to commencement date.
 

"I have a weekly cleaning service.
The lady who comes to me each week is excellent"
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 5 Jun 2025
Recommended by customer in EH12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General light cleaning and laundry for me but I believe they do other cleaning

"Used them for many years for a vunerable person with advanced dementia. Reliable, trustworthy, knowlegeable. Although professional, they treat her as a valued friend she looks forward to seeing and make her a cuppa for her to drink as she wanders around '' helping'' (hindering !) and chatting.

They happily contact me if they have any concerns, problems or suggestions. if they find a serious issue they have even solved for me at minimum expense THey have a lot of experience cleaning and dealing with folk suffering from dementia.

I cannot recommend highly enough. Only down side is they are very popular and may be hard to get a slot but worth checking/ getting on the waiting list"
 
 
 
 

Review 3 Jun 2025
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning
 

"Excellent company.
Great workforce who go that extra mile."
 
 
 
 
 
 

Review 3 Jun 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning of house and additional house chores where applicable
Wk rate to 1 hr a wk
 

"This company offers a great service and Dawn (our cleaner) is excellent and goes above and beyond to help.
Excellent."
 
 
 
 
 
 

Review 2 Jun 2025
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General cleaning and help with other jobs around the house
 

"Every girl, I have had from Helping Hands has been honest and hard working"
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 27 May 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning 2 weekly 1 Bedroom Flat
Kitchen - Bathroom, living room, Hall.
Concentrating on: K & B. Hoovering L.R.
1 hour per visit.
 

"This first visit on entering B.R. I honestly thought they had put in a new B.R. It was
absolutely first class.
Yes I’m happy with them.
"
 
 
 
 
 
 

Review 27 May 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Carer.
4 times a day. Washing, Dressing, Breakfast, Physio, Lunch, Tea, Putting job.
 

"On the whole, Good Service."
 
 
 
 
 
 

Review 27 May 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General clean weekly. Change bed, Hoover, steam floor, kitchen surfaces, bathroom
 

"Very satisfied with my cleaner.
Would recommend. "
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 27 May 2025
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General house cleaning and occasional laundering of bed linen.
 

"Reliable and efficient service. Very pleasant and friendly staff."
 
 
 
 
Team:
Graeme Sophie Madison
 
 
 

Review 27 May 2025
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Deep clean kitchen Bathroom.
 

"Girls were very friendly and all works very good, would use again."
 
 
 
 
Team:
Lisa Wells Susan Tayor
 
 
 

Review 27 May 2025
Recommended by customer in PH2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Tidying & Cleaning – General Housework.
Housework.
Hourly Rate
 

"I am very happy with the standard of clean. All equipment & consumables provided by the company. Dawn works extremely hard and is a pleasure to have in my home. Very professional. Can’t recommend highly enough."
 
 
 
 
Team:
Dawn Warden
 
 
 

Review 24 May 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic cleaning
1 hour per week
£18 per hour
 

"Dawn lets me know by whatsapp if there is a change in timing. She adjusts with me if I request a change.
If she misses one week (illness, car breakdown) she makes up the time later
Pleasant manner.
Brings own cleaning materials. "
 
 
 
 
Team:
Dawn
 
 
 
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