Repps Domestic Cleaning

Where reputations count.

Bay Cottage, High Road, Repps With Bastwick
Great Yarmouth
Norfolk
NR29 5JH

Cleaners - Cleaning Services

Email This Business

Tel 01692 670872
Mobile 07904 272128

Listed under: Cleaners / Home Cleaning Services - Domestic, Holiday Home Cleaning & Management, Home Care - Laundry & Ironing

98% recommended Rating 9.8/100
50 reviews since 2009

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 50 reviews since 2009

Quality	9.6/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Paul and Denise are always friendly and reliable. They offer professionalism and always go the extra mile." more

" Prompt, friendly service always with a laugh and smile as best as we can see whilst wearing a mask!" more

" Excellent cleaners trust worthy." more

" Very satisfied kind and caring." more

About Us
Information provided by the business
Legal Name: Denise Stevens & Paul Stevens.

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Review 12 Apr 2021 Recommended by customer business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Clean 3-bedroom house.
Windows as well

REPORT THIS REVIEW

Review 7 Apr 2021 Recommended by customer in NR31 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Spring clean house

"Paul and Denise are always friendly and reliable. They offer professionalism and always go the extra mile."

REPORT THIS REVIEW

Review 7 Dec 2020 Recommended by customer in NR13 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

1 hr office cleaning once a month, 2 cleaners.

"Prompt, friendly service always with a laugh and smile as best as we can see whilst wearing a mask!"

REPORT THIS REVIEW

Review 31 Jan 2020 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1.5 hr every 2 weeks

"Excellent cleaners trust worthy."

REPORT THIS REVIEW

Review 31 Jan 2020 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2.5 hours cleaning every 1 weeks.

"Very satisfied kind and caring."

REPORT THIS REVIEW

Review 29 Jan 2020 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Domestic cleaners

"Prompt, Affordable, Professional, cheerful efficient, kind , friendly adaptable. A pleasure to be around - what more could you ask for."

REPORT THIS REVIEW

Review 3 Nov 2017 Recommended by customer in NR13 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

To come in to a large barn that had been decorated from top to bottom. All rooms 7 and 3 bathrooms.

"Repps cleaning made an amazing job. Everything was spotless. Even the plugs had been cleaned. Perfect, couldn't have asked for more. Denise and Paul could not have been more trustworthy. We will be asking them to come back quarterly. "

REPORT THIS REVIEW

Review 18 Dec 2016 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

2 hrs fortnightly 2 persons.

"Devise and Paul have cleaned our house for nearly 2 years. We have no complaints whats ever.They are always prompt, very friendly and leave the house just as we wish. They never complain when then kids are running riot and happily work around as when necessary. Extremely happy."

REPORT THIS REVIEW

Review 10 May 2016 Recommended by customer business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

2 cleaners, 2 hours every 2 weeks.

"Very courteous and sensitive to needs of home owner."

REPORT THIS REVIEW

Review 27 Sep 2015 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Clean through flat in Yarmouth as discussed. �25.00 per hour. For 2 workers and equipment and products.

REPORT THIS REVIEW

Review 14 Sep 2015 Recommended by customer in NR13 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Spring clean through to prepare for sale of property �25.00 hr 2 workers.

REPORT THIS REVIEW

Review 13 Jul 2015 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

House cleaning.

"Paul & Denise are very good at their job, nothing is too much trouble they do jobs without being ask."

REPORT THIS REVIEW

Review 3 Jul 2015 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

House clean x 2 windows etc.

"Very well mannered. Respectful people. Reliable and efficient. Couldn�t ask for more."

REPORT THIS REVIEW

Review 29 Jun 2015 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Twice monthly cleaning of lower storey of house, including kitchen & bathrooms.

REPORT THIS REVIEW

Review 13 Mar 2015 Recommended by customer in NR13 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Clean house following removal.

"Paul and Denise visited my home and discussed my requirements to clean the house through following our house more and provided an estimated price. On the day, they arrived at the agreed time and set to work. I left them working and later my neighbour set the alarm and locked the house up and continued that the house was in excellent order. Denise emailed me the invoice which was as per the estimate. I subsequently had a phone call from the new owner who thanked me for leaving the house in such a clean condition. All thanks to Paul and Denise of Repps cleaning services."

REPORT THIS REVIEW

Review 15 May 2014 Recommended by customer in NR30 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Spring � cleaned all rooms incl bathroom.

"Friendly and professional in their approach to job. High standard of work, no time wasted. Would use again and highly recommend."

REPORT THIS REVIEW

Review 20 Nov 2013 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Once a month.

"I am grateful to help in my home."

REPORT THIS REVIEW

Review 4 Sep 2013 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Now fortnightly

"A much better standard than previous help in this area. Not a second of time wasted. A very pleasant couple to have in my home."

REPORT THIS REVIEW

Review 16 Aug 2013 Recommended by customer in NR29 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Very friendly couple-very professional in their work. Particularly as the work I had asked them to do was somewhat challenging. I am almost certain I use their services on a regular basis as I was extremely satisfied with the quality of their work."

REPORT THIS REVIEW

Review 6 Jun 2013 Recommended by customer in NR21 business Repps Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-greatyarmouth-reppsdomesticcleaning-24696

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Per hour (2 hrs fortnightly)

REPORT THIS REVIEW

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