Sarah's Magic Mopps Mobile Cleaning Services

2 Craichlaw Mains Cottages, Craichlaw Mains Farm
Kirkcowan
NEWTON STEWART
DG8 0DQ

Cleaners - Cleaning Services

Listed under:  Cleaners / Home Cleaning Services - Domestic
100% recommended   Rating Sarah's Magic Mopps Mobile Cleaning Services 10/100
6 reviews since 2022
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 6 reviews since 2022
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" Sarah and Keith are extremely professional in their approach to the work that they carry out. They are reliable in that they carry out a fortnightly clean as promised and the cleaning is done to a hig...."   more
 
" They are a lovely, professional and friendly couple. They clean my cottage weekly and the kitchen and bathroom sparkle when they have finished. The carpets look clean and the rooms are well dusted. Wh...."   more
 
" The team were very professional. Work carried out to a high standard. Always kept me informed of any issues."   more
 
" Sarah's Magic mopps service has been cleaning my holiday cottage for the past two seasons and I find them very trustworthy, friendly and reliable people. They work hard and do an excellent job. I wo...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

hard 2
attention 1
clean 1
Cleaning 1
completely 1
couple 1
delightful 1
detail 1
excellent 1
great 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Jul 2025
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fortnightly cleaning - 3 hours

"Sarah and Keith are extremely professional in their approach to the work that they carry out. They are reliable in that they carry out a fortnightly clean as promised and the cleaning is done to a high standard. They arrive on time and start work immediately on arrival and they regularly stay for longer than necessary in order to complete the cleaning. I find their charges to be very reasonable (£15.00 an hour). They are both an absolute pleasure to have around the house!"
 
 
Team:
Sarah and Keith
 
 
 

Review 20 Jul 2025
Recommended by customer in DG99
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I have my cottage cleaned every week and am delighted with the service.

"They are a lovely, professional and friendly couple. They clean my cottage weekly and the kitchen and bathroom sparkle when they have finished. The carpets look clean and the rooms are well dusted. When I go away I trust them to use my key safe with no worries. I would recommend them to anyone, first class."
 
 
Team:
Sarahs' Magic Mopps Mobile Cleaning Services
 
 
 

Review 20 Jul 2025
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General household cleaning

"The team were very professional. Work carried out to a high standard. Always kept me informed of any issues."
 
 
Team:
Sarah and Keith
 
 
 

Review 20 Jul 2025
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Week to week holiday cottage cleaning.

"Sarah's Magic mopps service has been cleaning my holiday cottage for the past two seasons and I find them very trustworthy, friendly and reliable people. They work hard and do an excellent job. I would highly recommend them."
 
 
Team:
Sarah's Magic mopps mobile cleaning service
 
 
 

Review 21 Nov 2022
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning and tidying a residential home.

"Sarah's Magic Mopps Mobile Cleaning Service is excellent in every way.
They work hard, give great attention to detail, and leave the home just as we would want it - very clean and tidy.
We would not hesitate to recommend them to anyone."
 
 
Team:
Sarah and Keith Wilsher
 
 
 

Review 19 Nov 2022
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General house cleaning including hoovering, washing floors, cleaning bathrooms and dusting. Between the 2 of them they manage to cover quite a large area in the space of an hour.

"Sarah and her husband Keith are a delightful couple and while they are here work hard and non-stop. They are always pleasant and polite and completely trustworthy. If they are going to be late, or there is some other problem, they let me know."
 
 
Team:
Sarah and Keith
 
 
 
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