The Cleaning Fairies

24 High Street
Lochmaben
Dumfries & Galloway
DG11 1NH

Cleaners - Cleaning Services

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaners / Cleaning Services - Commercial, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating The Cleaning Fairies 9.9/10
19 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 19 reviews since 2019
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the products or services was as expected and agreed

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have only had the cleaning fairies completing our clean for a couple of weeks but so far we couldn't be more happy. They came and completed a deep clean of the kitchen whcih was done to a very h...."   more
 
" Claire cleans for another family member and I had been very busy before Christmas and had asked if she could squeeze me in which she obliged. She was very thorough and the clean was to a very high sta...."   more
 
" Lovely coming home to a clean house. Cleaning up to a high standard. 100 % trustworthy"   more
 
" I met with Clare previous to her accepting and me giving, her the work. She arrived on time, understood what was required and we agreed how to move forward. The work was completed to an extremely high...."   more
 
 
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Customer Reviews
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Review 8 Mar 2020
Recommended by customer in DG2
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Came and completed a deep clean of kitchen and now starting a weekly clean of the whole house.

"I have only had the cleaning fairies completing our clean for a couple of weeks but so far we couldn't be more happy.

They came and completed a deep clean of the kitchen whcih was done to a very high standard. I have so far had my first weekly clean and it made my weekend. It was so lovely to come home to an immaculate house.

Claire is very easy to communicate with and nothing is a hassle. If you are considering hiring a reliable person to clean your house, don't hesitate in contacting the cleaning fairies."
 
 
 
 


Review 5 Mar 2020
Recommended by customer in DG11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pre Christmas deep clean. Living room carpet cleaned. All skirtings, windows, glass etc. Flooring swept and mopped. Kitchen surfaces cleaned, cooker hob cleaned. Bathrooms cleaned.
 
Cost: £80
 

"Claire cleans for another family member and I had been very busy before Christmas and had asked if she could squeeze me in which she obliged. She was very thorough and the clean was to a very high standard. I don't use her services regularly but I had asked again if she could squeeze me in one week in February as I had a lot of work on and it would help lighten the load, to which she managed and again the standard of clean was great.
Her and her team do a fabulous job and happy to work from a list of bits and pieces that you wish done. No issues at all and would use again and recommend them to others."
 
 
Team:
Claire
 
 
 


Review 4 Mar 2020
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic cleaning

"Lovely coming home to a clean house. Cleaning up to a high standard. 100 % trustworthy"
 
 
 
 


Review 9 Mar 2019
Recommended by customer in DG11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The cleaning carried out by The Cleaning Fairies is outstanding. They are flexible and will tailor their service to your personal needs. Reliable and trustworthy.

"I met with Clare previous to her accepting and me giving, her the work. She arrived on time, understood what was required and we agreed how to move forward. The work was completed to an extremely high standard and satisfied everyone.
Iím happy to recommend The Cleaning Fairies and keen to help a new, local business.
Give them a go, you wonít regret it."
 
 
Team:
Clare Muir
 
 
   Business Reply:

Thank you diane
 


Review 7 Mar 2019
Recommended by customer in DG11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Regular, cleaning of tidying and general housework as and when required
 
Cost: £12

"very efficient, very profession and a great service of sociability, couldn't get a better service."
 
 
 
 
Team:
Claire Rachel
 
 
 


Review 7 Mar 2019
Recommended by customer in DG12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Claire did my oven itís was very messy and she did a fab job was well pleased would defo get her again

"Was fair pleased with the results Claire did a favourite job would defo recommend her"
 
 
Team:
Claire muir
 
 
   Business Reply:

Thank you Vicky
 


Review 7 Mar 2019
Recommended by customer in DG11
 My Age: 50 - 59 
 I'm: Male 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weekly house clean.

"The cleaning fairies do a great weekly clean for us. They are very efficient, friendly and communicate well. Highly recommend."
 
 
 
   Business Reply:

Thank you guys
 


Review 6 Mar 2019
Recommended by customer in DG11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Claire and her team do a fortnightly clean in my business premises, never have any issues always completed to a high standard . Claire has also done carpet and upholstery cleans for myself, also to a high standard.

"Claire is very understanding and works around you to suit what you need.
Very pleased with all results."
 
 
 
   Business Reply:

thank you nicolle
 


Review 6 Mar 2019
Recommended by customer in DG12

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet cleaning

"Lovely job. Would use again and recommend. Thank you"
 
 
 
   Business Reply:

thank you rona
 


Review 6 Mar 2019
Recommended by customer in DG11
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All aspects of cooker cleaned

"I was delighted with the whole service. I was given a day and time that fit in great for me and the service was carried out to a very high standard. Will definitely have this company back."
 
 
Team:
Claire
 
 
   Business Reply:

thank you lauren
 


Review 6 Mar 2019
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had the cleaning faries in as a birthday treat to myself work was carried out to a very high standard and would highly recomend i had my kitchen an bathroom cleaned top to bottom
 
Cost: £30
 

"Highly recomend clair and her team of faries ... very professional polite
Arrived on time cant praise them highly enough"
 
 
Team:
Claire
 
 
   Business Reply:

thank you debra
 


Review 6 Mar 2019
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office weekly clean.

"The cleaning fairies are always very friendly. They provide a good service and work quickly and conscientiously. They communicate well with organising appointments and we are satisfied with the standard of their work."
 
 
Team:
Claire and Rachel
 
 
   Business Reply:

Thank you richard
 


Review 5 Mar 2019
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic cleaning, regular.

"Top notch service."
 
 
 
   Business Reply:

Thank you clorette
 


Review 4 Mar 2019
Recommended by customer in DG11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned cooker
 
Cost: £30
 

"First Class servise"
 
 
Team:
Clair
 
 
   Business Reply:

Thank you ray
 


Review 4 Mar 2019
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House clean, once a week

"A positive cleaning experience. Claire is friendly, reliable and does a thorough job. If you have specific requirements or additional requests, Claire always works to fit this in. She is also great with our dog who doesn't like some people!"
 
 
Team:
Claire
 
 
   Business Reply:

Thank you ellen
 


Review 3 Mar 2019
Recommended by customer in DG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dust hoover and mop, clesn both bathrooms and make and empty the bins.
 
Cost: £12
 

"Im really happy with the service, Claire and co do an excellent job. Very professional"
 
 
Team:
Claire Muir
 
 
   Business Reply:

thank you charlene
 


Review 3 Mar 2019
Recommended by customer in DG11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fortnightly general house clean.2 cleaners, 1 hour.
 
Cost: £24
 

"The Cleaning Fairies do a great job, are reliable and punctual, and are very friendly and cheerful."
 
 
 
   Business Reply:

thank you sarah
 


Review 2 Mar 2019
Recommended by customer in DG11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of 1 carpet in house
 
Cost: £25
 

"Claire was very professional and chatty the 45 mins she was on the house. The carpet had previously been cleaned by myself with a vax several times but wasn't coming up well.
Claire managed to get a 15 year old carpet back to life in 45 mins all happily use her for the other carpets around the house after seeing the results"
 
 
Team:
Claire Muir
 
 
   Business Reply:

thank you paul
 


Review 2 Mar 2019
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Claire and her team carried out a deep clean and ironing in my house. They did a fantastic job. They now come and do a 2 hour weekly clean. Claire is great, friendly and professional. I would definitely recommend.

"Claire and her team make it very easy to deal with them. They take all the pressure and stress off. I can not fault anything they have done in my house. They are friendly and professional. I would definitely recommend"
 
 
Team:
Claire
 
 
   Business Reply:

thank you elaine
 

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