Klearway

Tralee, Lynn Road
Middleton
Norfolk
PE32 1RH

Cleaners - Cleaning Services

Listed under:  Cleaners / Cleaning Services - Commercial, Hoarding advice and decluttering, removals/disposal
100% recommended   Rating Klearway 9.8/100
4 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 4 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.3/10 Value Rating 9.3
The price represents value for money
 
 
 
Recent Reviews 
 
" I contacted Klearway on behalf of Adult Social Care to remove two large arm chairs from a care home and deliver them to other homes. This was an urgent request for the safety of two elderly residents ...."   more
 
" Nothing ever phases her no matter what she is asked to do in the most difficult of situations. Geraldine is always professional, trustworthy and thorough and goes above and beyond what she charges ...."   more
 
" Geraldine was very friendly and efficient. She worked well with my client. She had a very big job to do as my client is very vulnerable and she went over and above the support she needed to provide! T...."   more
 
" Everything concerning cleaning and clearing unwanted articles was done very well and my consideration was taken into account with all that Klearway did . I haven't answered questions regarding costs...."   more
 
 
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Customer Reviews
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Review 24 May 2019
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and delivery of two large armchairs to alternative addresses.

"I contacted Klearway on behalf of Adult Social Care to remove two large arm chairs from a care home and deliver them to other homes. This was an urgent request for the safety of two elderly residents and Geraldine at Klearway responded and acted very promptly."
 
 
Team:
Geraldine
 
 
 

Review 5 Dec 2017
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Geraldine has helped me on many cases that I have worked on including clearing properties. deep cleansing, hoarders, decluttering and helping people to move home.

"Nothing ever phases her no matter what she is asked to do in the most difficult of situations.

Geraldine is always professional, trustworthy and thorough and goes above and beyond what she charges for. She is kind and sensitive to customers and I know that when she is involved the job will get done. I have known her for over 15 years and she has never disappointed me which is why I have no hesitation in recommending her and her company to others."
 
 
Team:
Geraldine Tucker
 
 
   Business Reply:
THANK YOU LYNN
I HOPE I CAN CONTINUE FOR MANY MORE YEARS HELPING THE VULNERABLE.

ALL CASES ARE TREATED AND DEALT WITH AS IF IT WAS THE FIRST.

APPLYING DISCRETION IN EACH CASE.

THANK YOU FOR YOUR TIME SPENT COMPLETING THE REVIEW
 

Review 4 Dec 2017
Recommended by customer in pe30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Geraldine supported my client to clear out his home and support to clean it.

"Geraldine was very friendly and efficient. She worked well with my client. She had a very big job to do as my client is very vulnerable and she went over and above the support she needed to provide! The home looked so transformed when it was completed. I was very impressed and will definitely be using her again. Very empathetic and understanding and always kept me in the loop. She also got the work done quickly."
 
 
Team:
Geraldine Tucker
 
 
   Business Reply:
THANK YOU NIKITA.
THE CLIENT ALWAYS COMES FIRST.

THIS VULNERABLE MAN WAS IN GREAT NEED OF HELP AND WE WERE VERY HAPPY WITH THE END RESULT OF OUR WORK.
YOU WERE HAPPY AND MOST IMPORTANT THE CLIENT WAS HAPPY.
HE SAID OUR HELP HAS BEEN LIFE CHANGING IN A GOOD PRODUCTIVE WAY.
THANK YOU FOR YOU REVIEW
 

Review 1 Dec 2017
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Cleaning and decluttering 2 bedrooms and living room Excellent work ,Mrs Tucker was very comforting at a very traumatic time.

"Everything concerning cleaning and clearing unwanted articles was done very well and my consideration was taken into account with all that Klearway did .
I haven't answered questions regarding costs because They were paid by social services.
"
 
 
Team:
Geraldine Tucker James, John
 
 
   Business Reply:
Thank you Janice
Your reviews are very helpful.
we at Klearway always try to fit in with the customers needs and requirements.

I am very pleased that you were happy with out work.
kind Regards Geraldine Klearway
 
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