Busy Bee Domestic Cleaning

Where reputations count.

East Cottage, School Road Lessingham
Norwich
Norfolk
NR12 0DJ

Cleaners - Cleaning Services

www.busybeenorfolk.co.uk

Email This Business

Mobile 07554 013 241

Listed under: Carpet Cleaners / Carpet Cleaning, Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Gardeners / Gardening / Garden Maintenance, Home Care - Preparation of Meals, Ironing

100% recommended Rating 9.7/100
20 reviews since 2013

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 20 reviews since 2013

Quality	9.6/10
The quality of the work was as expected and agreed

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" Arrived on time, explained washing, rinsing etc. Did the work. Checked I was satisfied, left." more

" So far, best cleaning service we�ve ever used. Very professional in approach and extremely thorough." more

" Busy Bee's are always prompt, reliable, trustworthy, meticulous and excellent value. We have always been very happy with their service and have never been disappointed." more

" Busy Bee have provided excellent flexible service-they are reliable and high quality. I would not hesitate to recommend them. Always punctual & honest." more

About Us
Information provided by the business
Legal Name: Busy Bee Domestic Cleaning.

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Review 13 Mar 2014 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning in situ, one heavily marked, large rug.

"Arrived on time, explained washing, rinsing etc. Did the work. Checked I was satisfied, left."

REPORT THIS REVIEW

Review 3 Feb 2014 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Deep clean � 5 hours on 25.1.14, start of regular weekly clean on 29.1.14.

"So far, best cleaning service we�ve ever used. Very professional in approach and extremely thorough."

REPORT THIS REVIEW

Review 30 Sep 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleaning services @ �10/hr for household.

"Busy Bee's are always prompt, reliable, trustworthy, meticulous and excellent value. We have always been very happy with their service and have never been disappointed."

REPORT THIS REVIEW

Review 23 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

"Very good high value."

REPORT THIS REVIEW

Review 23 Aug 2013 Recommended by customer in NR28 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Carpet cleaning

"Busy Bee is the best. Very happy more than satisfied."

REPORT THIS REVIEW

Review 23 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleaning services

"Busy Bee have provided excellent flexible service-they are reliable and high quality. I would not hesitate to recommend them. Always punctual & honest."

REPORT THIS REVIEW

Review 23 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Domestic cleaning

"I have used the service above since the firm started and am very happy to continue using them."

REPORT THIS REVIEW

Review 15 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Excellent domestic, cleaning service � very satisfied."

REPORT THIS REVIEW

Review 14 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Very reliable, trustworthy and reasonably priced. Flexible when necessary. Excellent."

REPORT THIS REVIEW

Review 2 Aug 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Domestic cleaning

"I have used Busy Bee services for several months and have found them to be very friendly and efficient. I can happily recommend them."

REPORT THIS REVIEW

Review 24 Jul 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Busy Bees are a very professional & friendly team. I would recommend them to everyone."

REPORT THIS REVIEW

Review 22 Jul 2013 Recommended by customer in NR28 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"This is a highly recommended business. All the staff are friendly and very skilled at what they do, finishing my house to a high standard. Nothing is ever too much and I trust their fees are more than reasonable, hence my repeat and continued business with them."

REPORT THIS REVIEW

Review 21 Jul 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Friendly & professional would definitely recommend. Superb job!!"

REPORT THIS REVIEW

Review 10 Apr 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Domestic cleaning, 2 hours per week.

"We have a big house and Sally manages to cover a lot of ground in her 2 hours."

REPORT THIS REVIEW

Review 5 Apr 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

This is �20 per week.

"Excellent service 100% reliable and offered by highly professional staff under good business direction."

REPORT THIS REVIEW

Review 3 Apr 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Help in keeping my house and rooms clean and tidy (Cost/per hour).

"I have been very impressed by all aspects of Busy Bee. Trust work cheerful, hardworking, they have provided help I just did not think I would find today. Exemplary all round."

REPORT THIS REVIEW

Review 2 Apr 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Domestic cleaning and ironing service. �10 p.hr.

"Very efficient and friendly service."

REPORT THIS REVIEW

Review 2 Apr 2013 Recommended by customer in NR29 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 28 Mar 2013 Recommended by customer in NR12 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

� 10 per hour.

"Very pleased with Busy Bee Domestic Cleaning. My house gets cleaned to a very high standard and Sarah get stuck in to whatever tasks I give her. If ever Sarah has a holiday or needs time off she always has other staff who have covered even on bank holiday."

REPORT THIS REVIEW

Review 23 Mar 2013 Recommended by customer in NR28 business Busy Bee Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-busybeedomesticcleaning-47577

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

"Excellent service- reliable and dependable. Very trustworthy."

REPORT THIS REVIEW

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