Mr & Mrs Domestic Cleaning

Where reputations count.

4 St Nicholas's, Bracon Ash
Norwich
Norfolk
NR14 8JD

Cleaners - Cleaning Services

www.mrandmrsdomesticcleaning.co.uk

Email This Business

Tel 01508 218 526
Mobile 07954 596 946

Listed under: Cleaners / Home Cleaning Services - Domestic

100% recommended Rating 9.8/100
9 reviews since 2012

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 9 reviews since 2012

Quality	9.8/10
The quality of the work was as expected and agreed

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.6/10
The price represents value for money

Recent Reviews

" Very friendly only used this firm over the last 2 months but so far so good! Excellent service! Thank you." more

" Absolutely excellent, best decision we have made!" more

" Conscientious, hard-working couple not afraid to use their, initiative. Very friendly service. " more

" Excellent service. Extremely helpful & pleasant people. Very reliable & trustworthy. Very resourceful & helpful, hardworking & punctual." more

About Us
Information provided by the business
Legal Name: Mr & Mrs Domestic Cleaning.

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Review 9 Nov 2012 Recommended by customer business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	9/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

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Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Two hours cleaning per week.

REPORT THIS REVIEW

Review 15 Oct 2012 Recommended by customer in NR5 business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Cleaning of house(Domestic premises) twice per month.

"Very friendly only used this firm over the last 2 months but so far so good! Excellent service! Thank you."

REPORT THIS REVIEW

Review 2 Oct 2012 Recommended by customer in NR7 business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Per week.

"Absolutely excellent, best decision we have made!"

REPORT THIS REVIEW

Review 10 Sep 2012 Recommended by customer business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Professional cleaning by a husband and wife team for an hour.

"Conscientious, hard-working couple not afraid to use their, initiative. Very friendly service. "

REPORT THIS REVIEW

Review 9 Aug 2012 Recommended by customer business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 6 Aug 2012 Recommended by customer in NR2 business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

"Provide a great service. Highly recommended."

REPORT THIS REVIEW

Review 6 Aug 2012 Recommended by customer in NR2 business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

General domestic cleaning.

"Excellent service. Extremely helpful & pleasant people. Very reliable & trustworthy. Very resourceful & helpful, hardworking & punctual."

REPORT THIS REVIEW

Review 9 Jul 2012 Recommended by customer business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Domestic cleaning.

"Everything went according to plan, many thanks"

REPORT THIS REVIEW

Review 4 Jul 2012 Recommended by customer business Mr & Mrs Domestic Cleaning https://www.referenceline.com/cleaners_cleaning_services-in-norwich-mrmrsdomesticcleaning-37867

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

General house cleaning including deep clean if necessary.

"Excellent, cheerful, hard working couple. I am so happy to have found them!"

REPORT THIS REVIEW

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