See The Difference

5 Old Market Green, Loddon
Norwich
Norfolk
NR14 6QG

Cleaners - Cleaning Services

Listed under:  Carpet Cleaner Hire, Cleaners / Home Cleaning Services - Domestic, Floor Polisher Hire, Gutter Cleaners / Gutter Cleaning, House Clearance, Housework - washing and ironing, Oven Cleaners, Patio Cleaner Hire, Pressure Washer Hire, Window Cleaners / Window Cleaning
100% recommended   Rating See The Difference 9.9/100
5 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 5 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Work well done, very reliable."   more
 
" Very pleasant young ladies. Cheerful & very helpful prepared to do whatever I ask."   more
 
" Very friendly and professional service. Work is off a very high standard. Always clean, smart (Including vehicles) and happy to work. Would recommend 100%."   more
 
" See The Difference are a very professional firm. Their staff are very polite and very hard workers. Mr Crisp oversaw all aspects of the job and made responding my restaurant. An easier task for me."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Difference 2
helpful 2
professional 2
(Including 1
100% 1
aspects 1
Cheerful 1
clean 1
Crisp 1
easier 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 Jul 2014
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House work.
 

"Work well done, very reliable."
 
 
 
 
 
 


Review 25 Jun 2014
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic cleaning.
 

"Very pleasant young ladies. Cheerful & very helpful prepared to do whatever I ask."
 
 
 
 
 
 


Review 24 Apr 2013
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very friendly and professional service. Work is off a very high standard. Always clean, smart (Including vehicles) and happy to work. Would recommend 100%."
 
 
 
 
 
 


Review 17 Apr 2013
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Weekly clean (inside) 2 weekly window clean.
 

"We found See The Difference to be honest, helpful and reliable. He had a key to our property and we trust him and his staff."
 
 
 
 
 
 


Review 17 Apr 2013
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Builder clear after revamp of restaurant and kitchen.
 

"See The Difference are a very professional firm. Their staff are very polite and very hard workers. Mr Crisp oversaw all aspects of the job and made responding my restaurant. An easier task for me."
 
 
 
 
 
 

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