Thorite

6 Barge Street
Huddersfield
West Yorkshire
HD1 3LN

Compressed Air Products & Services

Listed under:  Compressed Air
92% recommended   Rating Thorite 9.2/100
24 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.2 /10 Overall Rating 9.2/10
Based on 24 reviews since 2007
 
 
 
Effective Support 9.4/10 Effective Support Rating 9.4
They maintain equipment well and fix problems quickly
 
Responsive Personnel 9.6/10 Responsive Personnel Rating 9.6
They are helpful and respond promptly
 
Advice & Expertise 9.5/10 Advice & Expertise Rating 9.5
They give expert advice on legal safety and maintenance issues
 
Meeting Standards 9.4/10 Meeting Standards Rating 9.4
They help us to meet Environmental and Health and Safety standards
 
Value for money 8.2/10 Value for money Rating 8.2
The price represents value for money
 
 
 
Recent Reviews 
 
" Carl attended site and identified the fault immediately, he is very knowledgeable and when I asked many questions he responded in a professional manner. "   more
 
" Well presented. Got straight on with the job. Well mannered. Tidy. Knew what he was doing."   more
 
" Very professional extremely fast service, cannot praise high enough on this occasion."   more
 
" I've dealt with your 2 engineers previously and am happy with the service, attitude and the way they both conduct themselves. A pleasure to have on site."   more
 
About Us
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
BCAS membership: 95%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 90%
GENERAL provide clear terms and conditions
 
Health & safety advice: 100%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 100%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 90%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 100%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 90%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 100%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
engineer 3
Excellent 4
fast 2
good 3
pleased 2
professional 2
service 8
attended 1
attitude 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 21 Aug 2018
Recommended by customer in BD5
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 6/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 7/10
They help us to meet Environmental and Health and Safety standards
Value for money 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Service to 2 Compressor .
 
 
 
Team:
Chris Scott
 
 
 

Review 20 Aug 2018
Recommended by customer in HX3
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Show All
 
 
Customer Review
 
Emergency maintenance.
Water was in the air system and so the dryer wasn't working correctly.
 

"Carl attended site and identified the fault immediately, he is very knowledgeable and when I asked many questions he responded in a professional manner. "
 
 
 
 
Team:
Chris Scott
 
 
 

Review 23 May 2018
Recommended by customer in BD4
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Show All
 
 
Customer Review
 
Routine service.
 

"Well presented.
Got straight on with the job.
Well mannered.
Tidy.
Knew what he was doing."
 
 
 
 
 
 

Review 13 Oct 2017
Recommended by customer in HD6
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Examined current equipment, deemed to be beyond economical repair. Arranged temp hire replacement. Stripped out old equipment to make way for hired unit connected hire unit to system.
 

"Very professional extremely fast service, cannot praise high enough on this occasion."
 
 
 
 
Team:
 
 
 

Review 19 Sep 2017
Recommended by customer in HD9
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor service.
 
 
 
Team:
 
 
 

Review 17 Sep 2017
Recommended by customer in HX5
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Routine maintenance on our piston compressor.
 

"I've dealt with your 2 engineers previously and am happy with the service, attitude and the way they both conduct themselves. A pleasure to have on site."
 
 
 
 
Team:
John Moulso
 
 
 

Review 27 Sep 2012
Recommended by customer in HD9
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Atlass copco GA 118 INGERSOL rand ml 30.
 

"Very pleased with all the work and advice given by the engineer. Excellent dedication and commitment. The company could communicate lead times better etc."
 
 
 
 
Team:
J Greenwood
 
 
 

Review 13 Nov 2011
Recommended by customer in HD1
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Compressor
 

"Very satisfied. Thanks"
 
 
 
 
Team:
J Greenwood
 
 
 

Review 13 Nov 2011
Recommended by customer in HD6
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Hydrovane & Jun air.
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD9
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD3
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
The price represents value for money
Show All
 
 
Customer Review
 
HPC compressors
 

"Very good service from engineer."
 
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD3
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hydrovane compressor
 

"Excellent service"
 
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD2
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Always excellent service – very reliable."
 
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD2
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
J Rreenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD8
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Good service no complaints."
 
 
 
 
Team:
J Greennood
 
 
 

Review 4 Nov 2011
No Recommendation by customer in HD5
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
J Greenwood
 
 
 

Review 4 Nov 2011
Recommended by customer in HD7
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
J Greenwood
 
 
 

Review 29 Jun 2009
No Recommendation by customer in HD3
 
 
Satisfaction Ratings
 
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Hydrovane 707 compressor.
 

"Excellent service, very friendly & helpful."
 
 
 
 
Team:
J Greenwood
 
 
 

Review 17 Jun 2009
Recommended by customer in HD9
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation & service of ingersoll rand & atlas copco compressor.
 

"All work carried out professionally and enthusiastically – very pleased with all advice and work carried out."
 
 
 
 
Team:
J Greenwood
 
 
 

Review 10 Jun 2009
Recommended by customer in BD5
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
ESMK2 separator kit.
 

"Very quick service and good product description by engineer."
 
 
 
 
Team:
J Greenwood
 
 
 
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