Wessex Compressors Ltd

Unit 9 Chantry Park, 2 Cowley Road, Nuffield Industrial Estate
Poole
Dorset
BH17 0UJ

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating 9.6/10
30 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 30 reviews since 2016
 
 
 
Effective Support 9.6/10 Effective Support Rating 9.6
They maintain equipment well and fix problems quickly

 
Responsive Personnel 9.8/10 Responsive Personnel Rating 9.8
They are helpful and respond promptly

 
Advice & Expertise 9.7/10 Advice & Expertise Rating 9.7
They give expert advice on legal safety and maintenance issues

 
Meeting Standards 9.6/10 Meeting Standards Rating 9.6
They help us to meet Environmental and Health and Safety standards

 
Value for money 9.4/10 Value for money Rating 9.4
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" Provided various options for replacing old units. Gave very helpful guidance allowing an informed decision to be made. Very friendly, helpful attitude throughout of both office staff and site engineer...."   more
 
" Excellent company all round. Would highly recommend them, from sales through to service. Their service is second to none and we have always found them to be professional, responsive, exceptional ...."   more
 
" Good job done as promised."   more
 
" With one phone call made to Wessex compressors we had the old compressor de-installed and a lone compressor sourced, delivered, installed and up and running within 24hrs! Now I am back into full produ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 96%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 95%
GENERAL provide clear terms and conditions
 
Health & safety advice: 100%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 100%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 100%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 100%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 95%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 100%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 3
compressor 4
Compressors 2
decision 2
Excellent 5
friendly 3
Good 3
helpful 3
knowledge 2
manner 2
old 2
options 2
production 2
professional 3
promised 2
quick 2
quickly 2
recommend 2
second 2
service 12
Superb 2
Wessex 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 1 Nov 2019
Recommended by customer in BH19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Provided guidance on replacement compressors. Then supplied, installed and commissioned 2 units. Provided costing for service agreements and preparation of ''Written Schemes of Examination''

"Provided various options for replacing old units. Gave very helpful guidance allowing an informed decision to be made. Very friendly, helpful attitude throughout of both office staff and site engineers."
 
 
Team:
Gary Whetlor, Ben Taylor
 
 
 


Review 29 Jun 2019
Recommended by customer in BH20
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 8/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 6/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Service our compressor
 
 
 
Team:
Paul Braysha
 
 
 


Review 13 Dec 2018
Recommended by customer in BH17
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Annual service
 
 
 
Team:
 
 
 


Review 9 Oct 2018
Recommended by customer in BH21
 My Age: 40 - 49 
 I'm: Female 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Compressor was making a foreign noise when reaching pressure. Phoned Wessex who are the company we use for servicing and repairs. Explained situation and that we really needed the compressor (we are very busy at the moment). An engineer attended site within the hour and rectified the problem within 15 minutes of being on site.

"Excellent company all round. Would highly recommend them, from sales through to service.

Their service is second to none and we have always found them to be professional, responsive, exceptional product knowledge and very customer driven.

"
 
 
Team:
Will Service Engineer and office admin
 
 
 


Review 13 Jul 2018
Recommended by customer in DT10
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 7/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Re-roofing of static airline, fix back to wall.
 

"Good job done as promised."
 
 
 
 
Team:
 
 
 


Review 30 Apr 2018
Recommended by customer in SO53
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
 
 
Team:
 
 
 


Review 20 Apr 2018
Recommended by customer in so16
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
We had an old compressor give up the ghost at the worse possible time as our order book was huge which extremely important deadlines,

"With one phone call made to Wessex compressors we had the old compressor de-installed and a lone compressor sourced, delivered, installed and up and running within 24hrs! Now I am back into full production all thanks to Wessex compressors. Superb service

from start to finish the level of service, commitment and care are second to none!"
 
 
Team:
Gary, Paul, Will and Ben
 
 
 


Review 5 Apr 2018
Recommended by customer in SP3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Advise, supply and install reconditioned compressor.
 

"Expert job done.
Really quickly, full of knowledge."
 
 
 
 
Team:
Gordon Rose
 
 
 


Review 30 Jan 2018
Recommended by customer in SO41
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 

"Very quick and fantastic service."
 
 
 
 
Team:
Gordon Rose
 
 
 


Review 12 Dec 2017
Recommended by customer in BH17
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Compressor broken down. New motor bearings required.

"We called at around 10:0am. An engineer was on site within the hour, had diagnosed the problem by lunchtime and had given me options about repair or replacement. We came to a decision to replace the bearings. The compressor was taken away there and then, fixed and returned to us in the afternoon. The service was outstanding."
 
 
Team:
Gordon
 
 
 


Review 11 Dec 2017
Recommended by customer in EX5

 I'm: Male 

 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Install a compressor and pipe to our equipment for a newly built facility.

"Great job. Did exactly as promised. Turned up when promised and at short notice."
 
 
Team:
Gary Whetlor
 
 
 


Review 2 Nov 2017
Recommended by customer in BH21
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Equipment supply and install.

 
 
 
Team:
 
 
 


Review 30 Oct 2017
Recommended by customer in BH23
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Install new 500 liter tank and oil water separator kit
 

"Good quick service. Minimal downtime."
 
 
 
 
Team:
Gordon Rose
 
 
 


Review 8 Aug 2017
Recommended by customer in BH16
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Recommend,supply and install new compressor, dryer and oil filter.
 

"Excellent service. Carried out work on a Saturday to fit around our working hours to minimise down time."
 
 
 
 
Team:
Will Gordon
 
 
 


Review 27 Jul 2017
Recommended by customer in BH16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Alterations to existing system, provision for expansion.
 
 
 
Team:
William Fitz
 
 
 


Review 2 May 2017
Recommended by customer in DT4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
All air supply on site.
 

"Superb service."
 
 
 
 
Team:
Paul Braysh
 
 
 


Review 19 Apr 2017
Recommended by customer in BH17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 8/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 8/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Service and repair compressors and supply.
 
 
 
Team:
Paul Braysha
 
 
 


Review 11 Apr 2017
Recommended by customer in BH16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Routine maintenance.
 

"Wessex staff always arrive at the specified time. They provide a professional service in a friendly and helpful manner."
 
 
 
 
Team:
Paul Braysh
 
 
 


Review 2 Feb 2017
Recommended by customer in DT5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Annual service of compressors and vacuum pumps.
 

"Friendly, efficient as always, work carried out in a professional manner."
 
 
 
 
Team:
Paul Braysha
 
 
 


Review 9 Dec 2016
Recommended by customer in BH23
 
 
Satisfaction Ratings
 
Effective Support 8/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Service of compressors and written scheme of examination.
 
 
 
Team:
 
 
 

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