AddAir Ltd

Multi Tech Centre, Dudnance Lane Pool
Redruth
Cornwall
TR15 3QT

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating AddAir Ltd 10/100
2 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 2 reviews since 2021
 
 
 
Effective Support 10/10 Effective Support Rating 10.0
They maintain equipment well and fix problems quickly

 
Responsive Personnel 10/10 Responsive Personnel Rating 10.0
They are helpful and respond promptly

 
Advice & Expertise 10/10 Advice & Expertise Rating 10.0
They give expert advice on legal safety and maintenance issues

 
Meeting Standards 10/10 Meeting Standards Rating 10.0
They help us to meet Environmental and Health and Safety standards

 
Value for money 10/10 Value for money Rating 10.0
Their work and advice help us manage our costs at a reasonable price

 
 
 
Recent Reviews 
 
" all good"   more
 
" Customer reported condensate leak from OWS - concerend about a slip risk. I rang Addair and they agreed to attend site asap - required parts were ex-stock and the repair was carried out without any...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
BCAS membership: 100%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 100%
GENERAL provide clear terms and conditions
 
Health & safety advice: 100%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 100%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 100%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 100%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 100%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 100%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Addair 1
agreed 1
asap 1
attend 1
concerend 1
condensate 1
Customer 1
exstock 1
fuss 1
good 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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1

Budget:  


Review 22 Mar 2021
Recommended by customer in TR16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
service mattie compressor

"all good"
 
 
 
 


Review 24 Feb 2021
Recommended by customer in LS11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Value for money 10/10
Their work and advice help us manage our costs at a reasonable price
Show All
 
 
Customer Review
 
Addair carried out a subcontract minor repair for me at a customer site which is over 300 miles from our base - the work was carried out the same day as requested with no fuss. Costs were provided upfront which wasalso helpful for me and my customer Excellent service.

"Customer reported condensate leak from OWS - concerend about a slip risk.
I rang Addair and they agreed to attend site asap - required parts were ex-stock and the repair was carried out without any fuss - very prompt service"
 
 
Team:
Jake, Mike
 
 
 

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