AddAir Ltd

Multi Tech Centre, Dudnance Lane Pool
Redruth
Cornwall
TR15 3QT

Compressed Air Products & Services

Listed under:  Compressed Air
100% recommended   Rating AddAir Ltd 9.9/100
12 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 12 reviews since 2021
 
 
 
Effective Support 9.9/10 Effective Support Rating 9.9
They maintain equipment well and fix problems quickly
 
Responsive Personnel 9.9/10 Responsive Personnel Rating 9.9
They are helpful and respond promptly
 
Advice & Expertise 9.9/10 Advice & Expertise Rating 9.9
They give expert advice on legal safety and maintenance issues
 
Meeting Standards 9.9/10 Meeting Standards Rating 9.9
They help us to meet Environmental and Health and Safety standards
 
Value for money 9.8/10 Value for money Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" I’ve have used AddAir for a few years now, great service overall. The one thing I will say is, if you can try and ask for an engineer called Jake. I’ve have a few of the other engineers come to site, ...."   more
 
" Excellent service"   more
 
" As per usual, brilliant service from the guys at Addair. Thankyou, Martin"   more
 
" Excellent response to a call out regarding an equipment failure and advice and communication about purchase and installation of a new unit. Professional and knowledgeable service. We are very happ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
We have confidence in our supplier because they …
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
BCAS membership: 100%
GENERAL are members of the British Compressed Air Society and comply with the code of conduct
 
Terms & conditions: 100%
GENERAL provide clear terms and conditions
 
Health & safety advice: 100%
GENERAL advise us on Health & Safety or legal considerations
 
Legally compliant equipment: 100%
SALES explain our joint responsibility to source legally compliant equipment
 
Whole life costs: 100%
SALES understand the importance of whole life cost in equipment selection
 
Sustainability: 100%
SALES advise on sustainability and energy consumption improvement
 
Keeping Promises: 100%
SALES keep their delivery promises
 
Genuine Parts: 100%
AFTERMARKET ensure optimum performance and reliability using genuine parts
 
Correct Maintenance: 100%
AFTERMARKET correctly maintain and service equipment to reduce operating costs
 
Hazardous waste: 100%
AFTERMARKET help us to comply with Hazardous Waste obligations
 
Future Requirements: 100%
AFTERMARKET keep us informed on the future service and maintenance regime
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

AddAir 6
compressed 2
engineers 3
Excellent 3
good 4
great 2
help 2
helpful 2
highly 2
knowledgeable 3
professional 5
prompt 2
recommend 2
service 9
servicing 2
unit 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 12 Feb 2023
Recommended by customer in TR11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Maintenance and Repair of our compressed air system.

"I’ve have used AddAir for a few years now, great service overall. The one thing I will say is, if you can try and ask for an engineer called Jake. I’ve have a few of the other engineers come to site, both of them no where near as good. A engineer called Ian has been and honestly has missed quite a few little issues and doesn’t come across professional at all, in fact came across very much patronising. Jake seems to always go the extra mile for you, always sorts out the problem quickly and efficiently, and goes about his work in a 5 star professional manner. But overall as a company, would definitely recommend."
 
 
Team:
Jake, Mike
 
 
 

Review 18 Nov 2022
Recommended by customer in TR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Effective Support 9/10
They maintain equipment well and fix problems quickly
Responsive Personnel 9/10
They are helpful and respond promptly
Advice & Expertise 9/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 9/10
They help us to meet Environmental and Health and Safety standards
Value for money 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of the main supply pipe from the compressor

"Excellent service"
 
 
 
 

Review 19 Jul 2022
Recommended by customer in Tr11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We had our main Compressor serviced.

"As per usual, brilliant service from the guys at Addair. Thankyou, Martin"
 
 
 
 

Review 8 Jun 2022
Recommended by customer in TR3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair of current compressor unit and install of a brand new BOGE compressor and pipework modification.

"Excellent response to a call out regarding an equipment failure and advice and communication about purchase and installation of a new unit.
Professional and knowledgeable service.

We are very happy using Addair as our compressed air service engineers and support."
 
 
Team:
J. Ireson and M.Hooper
 
 
 

Review 21 Dec 2021
Recommended by customer in TR27
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service Air compressor

"Mike is always keen to help wherever and however he can"
 
 
Team:
Mike Hooper
 
 
 

Review 9 Nov 2021
Recommended by customer in TR20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
SERVICED AIR COMPRESSOR

"Always have a annual service and addition help if required they are helpful and prompt."
 
 
Team:
not sure
 
 
 

Review 26 Oct 2021
Recommended by customer in TR3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Maintenance, inspections and service of site compressed air systems.

"Highly professional company with very knowledgeable engineers.
Excellent service and can only highly recommend Addair."
 
 
 
 

Review 10 Sep 2021
Recommended by customer in tr15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service to our air compressor

"Add Air contacted us to book the service which is always good as we are busy and servicing and repairs can easily be over looked so this is very helpful. Feel confident the unit is serviced to the required standard and have no complaints, great service"
 
 
Team:
Ian
 
 
 

Review 10 Jun 2021
Recommended by customer in TR15

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Maintaining, servicing and replacing as necessary our compressed air systems.

"Addair have provided maintenance and servicing on our compressed air systems for over 10 years, we have always had a good relationship and found them to be very professional."
 
 
Team:
Mike Hooper, Ian Wood
 
 
 

Review 14 May 2021
Recommended by customer in TR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Helicopter Operations

"fantastic timely service with professional and knowledgeable team members"
 
 
 
 

Review 22 Mar 2021
Recommended by customer in TR16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Advice & Expertise 10/10
They give expert advice on legal safety and maintenance issues
Meeting Standards 10/10
They help us to meet Environmental and Health and Safety standards
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
service mattie compressor

"all good"
 
 
 
 

Review 24 Feb 2021
Recommended by customer in LS11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Effective Support 10/10
They maintain equipment well and fix problems quickly
Responsive Personnel 10/10
They are helpful and respond promptly
Value for money 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Addair carried out a subcontract minor repair for me at a customer site which is over 300 miles from our base - the work was carried out the same day as requested with no fuss. Costs were provided upfront which wasalso helpful for me and my customer Excellent service.

"Customer reported condensate leak from OWS - concerend about a slip risk.
I rang Addair and they agreed to attend site asap - required parts were ex-stock and the repair was carried out without any fuss - very prompt service"
 
 
Team:
Jake, Mike
 
 
 
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