R L S Computer Services Ltd

16 Clapper Lane, Clenchwarton
Kings Lynn
Norfolk
PE34 4AW

Computer Services

Listed under:  Computer Maintenance & Repairs, Computer Sales, Computer Services, IT Services / IT Support
100% recommended   Rating R L S Computer Services Ltd 9.6/100
75 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 75 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the products or services was as expected and agreed

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service - highly recommended."   more
 
" He explained things in language I could understand.Upgraded to windows 10. They even collected my computer from home. Brilliant service."   more
 
" Professional, helpful, polite and courteous. Extremely helpful and explained well."   more
 
" No fault found - a mystery, but the firm only charged for what they did. I had prepared for a bigger outlay and was pleased they were honest and said it would not be necessary."   more
 
 
About Us


Professional trouble free computing for the home user.
     
Customer Reviews
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Review 17 Jun 2021
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Updating of desktop and laptop computers.
 
Cost: £96

"Excellent service - highly recommended."
 
 
 
 
 
 


Review 26 Feb 2021
Recommended by customer in PE12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer service.
Part of regular payment plan.
 
 
 
Team:
Thomas Rob
 
 
 


Review 22 Feb 2021
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Error on Computer. Reverted it from windows 8.1 to 8
 
Cost: £84

"He explained things in language I could understand.Upgraded to windows 10. They even collected my computer from home.
Brilliant service."
 
 
 
 
Team:
Rob Lucas
 
 
 


Review 23 Nov 2020
Recommended by customer in PE37
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Update laptop, expand memory, fix windows issues.
 
Cost: £65

"Professional, helpful, polite and courteous. Extremely helpful and explained well."
 
 
 
 
Team:
Tom Rob
 
 
 


Review 2 Nov 2020
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problem with charging.
 
Cost: £30

"No fault found - a mystery, but the firm only charged for what they did. I had prepared for a bigger outlay and was pleased they were honest and said it would not be necessary."
 
 
 
 
Team:
Rob Tom
 
 
 


Review 13 Sep 2020
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Salvage bust computer
 
Cost: £183
 
 
 
 


Review 21 Aug 2020
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New screen on laptop
 
Cost: £141

"Excellent service"
 
 
 
 
 
 


Review 13 Aug 2020
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fault on PC.
 
Cost: £48

"Good efficient service."
 
 
 
 
 
 


Review 13 Jul 2020
Recommended by customer in PE34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Computer was not starting up mechanics repaired.
 
Cost: £30

"Rob gave excellent advice on my computer and guidance going forward. (I have an out of date computer) Fantastic service, even opened up early in order I could drop off unit outside opening times to accomodate my work schedule."
 
 
 
 
Team:
Rob Tom
 
 
 


Review 3 Mar 2020
Recommended by customer in PE34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blue screen of death. Booting and stability problem.
 

"Very friendly. Knowledgeable -could do with a little sign on wooden peace saying 'reception' Just to direct new customers to the office and not the house."
 
 
 
 
 
 


Review 28 Feb 2020
Recommended by customer in PE34

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-connection of my new router to my solar/panel monitoring system
 
Cost: £12
 

"RLS Computer services has always provided me with extremely prompt efficient friendly service. No problem is insoluble to them and I wouldn't want to be without their support."
 
 
 
 


Review 18 Feb 2020
Recommended by customer in PE34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Update from windows 7 to windows 10.
 
Cost: £54

"Professional service.
Clearly explained work to be done."
 
 
 
 
 
 


Review 4 Dec 2019
Recommended by customer in PE34

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
installed a new bigger solid state drive into my home laptop, excellent job, not as easy as it appeared to be at first. The reason being it needed a huge amount of time to update Windows 10 to the latest version. I can endorse the work of RLS Computers, very impressive.
 
Cost: £218
 

"Well organised, kept me up to date on ongoing issues, can't fault the company, very polite and well informed."
 
 
Team:
Rob Lucas
 
 
 


Review 7 Jun 2019
Recommended by customer in PE37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a new computer and printer and transfer all data from old computer. Then clean all private information from old computer.
 
Cost: £90

"Rob is a most charming professional person and was so kind and caring and considerate to our needs we are on elderly couple - and he took time to explain everything very clearly to us.
It was pleasure and delight to have him in our house and do such an excellent job for us. Many thanks Rob. "
 
 
 
 
 
 


Review 7 Jun 2019
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sold new ACER laptop installed Email function demonstrated use before leaving.
 

"All as requested. "
 
 
 
 
 
 


Review 29 Nov 2017
Recommended by customer in PE34
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared all APP Systems and upgraded
 
Cost: £20

"First class work and a very prompt finish.
I was told what work needed to be done before work started.
It was explained in easy to follow way, which was perfect for me , as I am a beginner."
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find problem on laptop. Recovered data and put a new programme on my computer
 
Cost: £30

"Rob is very helpful and explains what he is doing as usual high standard"
 
 
 
 
 
 


Review 24 Jul 2017
Recommended by customer in PE34
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the products or services was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laptop and printer were not working properly.
 
Cost: £40

"I understood what was being done as it was explained slowly and I was shown as it was being done."
 
 
 
 
 
 


Review 20 Apr 2017
Recommended by customer in PE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unable to access my PC due to a corrupted user file. File repaired and access restored.
 
Cost: £25
 

"Fast, friendly and helpful service. Very pleased."
 
 
Team:
Rob Lucas
 
 
 


Review 1 Apr 2017
Recommended by customer in PE12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the products or services was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several technical issues plus training.

"I have the bronze homeplan with RLS and for me it's worth every penny. I have had to call Rob on several occasions and the response times have always been under 5 minutes. Rob's wizardry on the computer is second to none, he also has the patience of a saint. I would recommend RLS to anyone who is looking for instant backup and support, great customer service 10 out of 10 from me."
 
 
Team:
Rob Lucas
 
 
 

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