A 2 Z Damp Proofing & Construction

35 Youell Avenue
Great Yarmouth
Norfolk
NR31 6HT

Damp Proofing & Timber Preservation

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Damp Proofing and Timber Treatment, Painters & Decorators / Painting & Decorating, Roofers / Roofing, Timber Preservation
100% recommended   Rating 9.9/10
90 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 90 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very professional and friendly team. Did the work quickly and made good the walls and they left the site clean and tidy. Very good value for money and invoice amount was what they had quoted for. Gen...."   more
 
" Tom and team arrived on site promptly, covered floor with dust sheets and cleared up on completion. They did a quality job and would recommend to friend and family and use their service in the future....."   more
 
" Very efficient and cleaned away all rubbish. Also hoovered are and left clean. Also fitted a bay window curtain poles to help me out. Highly recommend. "   more
 
" Very genuine and trustworthy tradesmen who are always polite and courteous. We had damp work done on a wall and the guys were always on time, clean and tidy. They even went to the next door neighbour'...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 96%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

A2Z 5
advice 5
arrived 6
aware 2
begin 2
Charges 2
cheap 2
class 3
clean 15
cleaned 8
clear 4
cleared 2
completely 2
Construction 2
courteous 2
covered 2
damp 6
definitely 5
delighted 2
detail 2
exactly 4
Excellent 16
Explained 9
family 4
friendly 24
friends 6
good 14
Great 5
happy 5
helpful 15
Highly 12
pleased 9
pleasure 5
polite 12
professional 16
Proofing 4
quality 7
quoted 4
really 4
recommend 25
recommended 4
service 15
standard 8
team 11
thank 4
thanks 4
tidy 12
Tom 8
workers 4
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Jul 2019
Recommended by customer in NR33
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp proofing to front wall.
 
Cost: £280

"Very professional and friendly team. Did the work quickly and made good the walls and they left the site clean and tidy.
Very good value for money and invoice amount was what they had quoted for. Genuine and trustworthy very pleased with quality of work and would recommend to friends and family without hesitation. Excellent overall experience. "
 
 
 
 
 
 


Review 13 May 2019
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Timber treatment in loft and garage.
 
Cost: £495

"Tom and team arrived on site promptly, covered floor with dust sheets and cleared up on completion. They did a quality job and would recommend to friend and family and use their service in the future. Many thank to Tom and team. "
 
 
 
 
Team:
Thomas Morley
 
 
 


Review 11 Apr 2019
Recommended by customer in NR30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp proofing bay window area apply plaster boards and plaster fix skirting boards.
 
Cost: £1800

"Very efficient and cleaned away all rubbish. Also hoovered are and left clean.
Also fitted a bay window curtain poles to help me out.
Highly recommend. "
 
 
 
 
Team:
Thomas Ashley Jordan
 
 
 


Review 13 Mar 2019
Recommended by customer in NR31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Damp membrane installed, boarded wall and replastered

"Very genuine and trustworthy tradesmen who are always polite and courteous. We had damp work done on a wall and the guys were always on time, clean and tidy. They even went to the next door neighbour's to let them know about a bit of work noise. I would recommend this firm to anyone and would use them again with no hesitation."
 
 
Team:
Tom Morley and son
 
 
 


Review 15 Jan 2019
Recommended by customer in NR30
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treatment for damp problem on external wall
 
Cost: £1850
 

"The team were all friendly and punctual. Did a fantastic job and went above and beyond to ensure the job was done to a very high standard. Really impressed and cannot recommend A2Z highly enough. Thank you so much :)"
 
 
Team:
Tom, Jordan & Ashley
 
 
 


Review 4 Jun 2018
Recommended by customer in NR30
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping back defective plaster on party wall and damp proofing and re rendering and plastering full site clean.
 
Cost: £480

"I was very happy with the work carried out by
A2Z damp proofing and would highly recommend them
as a reliable, efficient and friendly company.

"
 
 
 
 
Team:
Thomas Morley Ash
 
 
 


Review 11 May 2018
Recommended by customer in NR29
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Triton insecticide solution for wood boring beetle.
 
Cost: £270
 
 
Team:
Thomas Morley
 
 
 


Review 12 Feb 2018
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair 2 ceilings walls and repair damp work.
Fix leak under floor and make good.
Re plaster and replace skirting
 
Cost: £2515

"Very friendly, reliable and pleasant.
Completed work efficiently and with respect to our home. Would happily use again."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing skirting board.
Rendering soft bricks.
Drilling and injecting damp proof
course to party wall of living room.
Fixing tanking damp proof membrane for floor to ceiling.
Re-boarding and plastering
Making good to ceiling fixing new skirting boards
Drilling and injecting damp proof course to front elevation.
Supply new switch for living room.
 
Cost: £3800

"The team were friendly, helpful and professional.
Quality of work was excellent.
Regularilly cleaned up.
Charges were reasonable.
I am delighted with the results."
 
 
 
 
 
 


Review 24 Oct 2017
Recommended by customer in NR32
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Chemical injection for damp proofing course, including survey work inside and outside of property.
 

"Top team, top company excellent service. Very quick response turned up on time. Left the house clean and tidy inside and out. Very clear advise and service given. Would definitely recommend to people and would use again if needed. Ever very friendly towards my children who can get in the way and chat a lot like all kids. Very happy with the service.
"
 
 
 
 
Team:
Thomasashley
 
 
 


Review 17 Aug 2017
Recommended by customer in NR33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and installing passive air vents to window wall of living room and bedroom.
 
Cost: £450

"Mr Morley and his team were punctual, very polite, helpful and professional. Ensured they tidied up as they went along. No hesitation in using them again and recommending them. very pleased. "
 
 
 
 
Team:
Thomas Morley Ashley Jordan
 
 
 


Review 15 Aug 2017
Recommended by customer in NR30
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing skirting boards stripping back wet render and plaster. Drilling and injecting damp proof course internally and externally.

Apply 2 coats of liquid membrane to brickwork rerendering and plastering fixing pine skirting boards.
 
Cost: £1200

"Tom and Jordon worked hard and explained each phase of the work and gave advice on the same. They did extra work to made sure our damp was cured and didn't charge any more than quoted. It was a pleasure to have them and we felt completely at ease with them and will certainaly recommended and have them again should we need other jobs doing."
 
 
 
 
Team:
Tom Jordon
 
 
 


Review 19 Jul 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting damp filters on two bedroom walls.
 
Cost: £450
 
 
 
 


Review 19 Apr 2017
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Worm treatment in loft.
 
Cost: £480

"Everything was done as specified. They were very pleasant / helpful and also very tidy."
 
 
 
 
Team:
Thomas Morley
 
 
 


Review 6 Apr 2017
Recommended by customer in NR30
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"It was such a pleasure to have work done. And not have to fully clean a room after wards they were professional and polite and I would recommend them."
 
 
 
 
Team:
Tom
 
 
 


Review 23 Mar 2017
Recommended by customer in NR30
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vents for condensation installed.
 
Cost: £450

"Did a really good job. Cleaned up friendly service."
 
 
 
 
Team:
Tom Jordan Ashley
 
 
 


Review 16 Mar 2017
Recommended by customer in NR31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home vent core drill ventilator.
 
Cost: £280

"A2Z damp proofing are very professional and friendly."
 
 
 
 
Team:
Thomas Ashley
 
 
 


Review 10 Mar 2017
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Triton insecticide solution to all roof void wood boring beetle.
 
Cost: £685

"The work was carried very well. There was no mess to clear up. The laid dust clothes throughout house to loft very pleased with the work."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing air vent.


 
Cost: £350

"Excellent job very clean."
 
 
 
 
 
 


Review 9 Mar 2017
Recommended by customer in NR31
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed two passyfier dehumidifier vents.
 
Cost: £600

"My wife and I are very pleased with the work carried out in a very high standard and very professional manner and friendly way."
 
 
 
 
 
 

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