Where reputations count.
Gibsons Dog Boarding
Gibsons Cottage
Tundergarth
Lockerbie
DG11 2PS
Dog Breeder
Listed under:
Boarding Kennels
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About Us |
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Businesses login to your control panel to add your video or text here |
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| Reputations are not built overnight | ||
| In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative. Look for firms with a commitment to asking for feedback - good or bad - from their customers. We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review. Ask the firm for their side of the story. | ||
| Code of Practice | ||
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Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.
They are the experts and you should be able to rely on them to help you make decisions.
These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect. |
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| Inspection: 100% | ||
| Before Booking were you invited to see the area where your pet will be staying? | ||
| Space and Bedding: 100% | ||
| Before Booking does each pet have suitable resting space and bedding? | ||
| Run: 100% | ||
| Before Booking does each pet have an indoor/ outdoor run or an indoor run and a schedule for exercise? | ||
| Food: 100% | ||
| Before Booking were you able to bring your own pet\'s food, if required? | ||
| On Site: 100% | ||
| Before Booking are the staff on site around the clock? | ||
| Vaccinations: 100% | ||
| Before Admission, did the staff ask you for your pet\'s vaccination record? | ||
| Your contact details: 100% | ||
| Before Admission, did the staff ask you for your emergency contact details? | ||
| Vet contact details: 100% | ||
| Before Admission, did the staff ask you for your vet\'s contact details? | ||
| Diet: 100% | ||
| Before Admission, did the staff ask you for your pet\'s dietary needs? | ||
| Other: 100% | ||
| Before Admission, did the staff ask you for your pet\'s other requirements? | ||
| You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case. Nobody's perfect and some customers may not be completely sure about the answer. It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you. A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on. | ||
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Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?
100% 1
Chris 1
Joanne 1
like 1
lovely 1
mind 1
peace 1
people 1
relived 1
treat 1
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| These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Customer Reviews | ||
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