Dalbeattie Appliance Centre

Alpine Street
Dalbeattie
Dumfries & Galloway
DG5 4HH

Domestic Appliance Engineers

Listed under:  Cooker Servicing / Repairs, Domestic Appliance Repairs, Dyson repairs, Washing Machine Repairs
100% recommended   Rating Dalbeattie Appliance Centre 9.9/100
161 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 161 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" On each occasion the service and help has been excellent. All health and safety requirements during Covid were observed. We would highly recommend them to anybody. "   more
 
" Lovely guy, prompt, kept working area clean. Also was very careful of my vinyl flooring."   more
 
" Pleasant and excellent service."   more
 
" Robert explained fully what was wrong with the washing machine, and what to do should the problem arise again. He was kind obliging and professional I am so glad I contacted him and would certainly re...."   more
 
 
About Us


Robert Kirk has 36 years experience, offers 6 months warranty on all repairs and is a member of the White Goods Trade Association.

Dalbeatie Appliance Centre/Galloway Appliance Repairs offers an unbeatable service with professional repairs carried out at a fraction of the replacement cost. Call us today on 01556 288613

Please see Website for opening times!
     
Customer Reviews
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Review 16 Feb 2021
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
This past year we needed 3 appliances, cooker, washing machine and fridge freezer. They have all been supplied and fitted by Mr. R Kirk
 

"On each occasion the service and help has been excellent. All health and safety requirements during Covid were observed. We would highly recommend them to anybody. "
 
 
 
 
Team:
Robert
 
 
 


Review 14 Dec 2020
Recommended by customer in DG7
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of washing machine that wouldn't drain.
 
Cost: £41

"Lovely guy, prompt, kept working area clean. Also was very careful of my vinyl flooring."
 
 
 
 
Team:
Robert
 
 
 


Review 21 Sep 2020
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Diagnose and repair faulty washing machine.

Replace drain pump.
 
Cost: £56
 
 
Team:
Robert
 
 
 


Review 10 Mar 2020
Recommended by customer in DG6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting part to washing machine drum.
 
Cost: £53

"Pleasant and excellent service."
 
 
 
 
Team:
Robert
 
 
 


Review 9 Mar 2020
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problem with washing machine
 

"Robert explained fully what was wrong with the washing machine, and what to do should the problem arise again. He was kind obliging and professional I am so glad I contacted him and would certainly recommend him to friends."
 
 
 
 
Team:
Robert
 
 
 


Review 5 Jan 2020
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace cooker element.
 
Cost: £65

"Robert came the day after I called him and did an excellent job."
 
 
 
 
Team:
Robert
 
 
 


Review 12 Jun 2019
Recommended by customer in DE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired washing machine.
 
Cost: £53

"Robert Kirk was brilliant! came on time, very respectful, careful and conscientious whilst work diagnosed and fixed the tank within an hour!
Brilliant. "
 
 
 
 
Team:
Robert
 
 
 


Review 15 Apr 2019
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delivering new freezer which Mr. Kirk supplied and fitted took the broken freezer away.
 

"Mr.Kink was so helpful and kind by all for transforming. The food from the broken freezer to the new one which I bought from him, and took the old one away. The work and the help was excellent I have never had service and help like that before it was a 100% I am disabled and elderly and appreciate it very much. "
 
 
 
 
Team:
Robert
 
 
 


Review 15 Apr 2019
Recommended by customer in dg7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dishwasher, tumbledrier and fridge/freezer repairs.

"Excellent as always. Practical, honest and reliable."
 
 
Team:
R Kirk
 
 
 


Review 15 Apr 2019
Recommended by customer in DG7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cooker repairs

"As a Letting Agent we get Tenants calling with issues on a regular basis, Dalbeattie Appliance Centre are great with domestic appliance repairs, they are always quick to the job and explain everything clearly. Definite value for money keeping our Landlords happy. Cannot recommend enough."
 
 
Team:
Robert Kirk
 
 
 


Review 13 Apr 2019
Recommended by customer in DG2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to dishwasher
 
Cost: £76
 

"Service was professional and couteous - would use him again."
 
 
Team:
Robert Kirk
 
 
 


Review 13 Apr 2019
Recommended by customer in DG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work to repair dishwashers.
 
Cost: £50
 

"Robert has given us excellent service and we will certainly be using him again."
 
 
Team:
Robert
 
 
 


Review 12 Apr 2019
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Urgent repair on my oven which packed up whilst my guests were here
Replace element
Full check of oven and electrics done.
 
Cost: £58

"Phoned Rob at 11am. was here by 11:30am.
Diagnosed, repaired and tested within the hour.
Excellent service clear, tidy and thorough. Highly recommend. Very nice chap, friendly and helpful. Explained the problem and gave me advice. "
 
 
 
 
Team:
Robert
 
 
 


Review 8 Apr 2019
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Inspection of existing washing machine to access viability for repair. Discussion of potential for repair and costs.
Supply and installation of new machine and removal of old.
 
Cost: £296

"Very prompt attention on a day and time that suited both parties. Swift resolution to the problem at an economical price with a good product.
Local and available should any problems arise.
"
 
 
 
 
Team:
Robert Susan
 
 
 


Review 11 Apr 2018
Recommended by customer in DG5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attended to fault on Dishwasher
 
Cost: £35
 

"The Engineer had agreed an appointment time to suit my schedule. He arrived on time and phoned in advance to check it was still OK to arrive as agreed. He was very personable and made sure he had explored all potential causes of the machine's failure before he left site. He then phoned later in the day to check all was good before sending through his invoice. Communication levels were excellent. Fully recommend."
 
 
Team:
Robert Kirk
 
 
 


Review 8 Apr 2018
Recommended by customer in DG2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired my Washing Machine and Dishwasher on separate occasions.

"Excellent Service. Reliable and helpful."
 
 
Team:
Robert Kirk
 
 
 


Review 28 Mar 2018
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used Dalbeattie Appliance Centre many times at different properties for repair work to ovens, dishwashers and washing machines and also to install new machines and also to hire their carpet cleaner.

"Dalbeattie Appliance Centre provide a fantastic and friendly service. They have helped repair many items for me personally and for properties that I rent out. From dishwashers to washing machines, tumble dryers, ovens. I also often hire their carpet cleaner which is amazing. Robert really knows his stuff and is great at explaining what has gone wrong and what is required to repair it and how much parts might be. I have also bought new items from them and again the items have all been excellent. Dalbeattie Appliance Centre is always my first port of call. I highly recommend them."
 
 
Team:
Robert Kirk
 
 
 


Review 28 Mar 2018
Recommended by customer in DG7
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Serviced my Dyson hover,
 
Cost: £35
 

"From start to finish I experienced very helpful and professional advice and support in not just my hoover service but also on working other appliances including the dishwasher that they supplied."
 
 
Team:
Robert and Susan Kirk
 
 
 


Review 5 Jun 2017
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £111

"Work was done quickly and efficiently.
Came quickly; diagnosed a problem. Ordered new part, after clearing with me. Part arrived and was installed quickly and so far no problems.
"
 
 
 
 
Team:
Robert
 
 
 


Review 5 May 2017
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to dishwasher.
 
Cost: £35

"Dishwasher fine problem was a faulty switch. Safety check carried out.
10 reduction in charge as job was simple."
 
 
 
 
Team:
Robert
 
 
 

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