City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.9/10
379 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 379 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A through job done. Machine door also cleaned and 12 year old LG washing machine now working like new."   more
 
" Sorted"   more
 
" - Quick response - Knowledgeable - Clean and tidy Very pleased Thank you. "   more
 
" Dave did an excellent job. thoroughly helpful and pleasant man. Arrived promptly. Cleared up and made sure the washing machine was working property. Nothing was too much trouble. Highly recommen...."   more
 
 
About Us



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Customer Reviews
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Review 26 Mar 2020
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To clean filter out on LG auto washing machine, and check drain house put machine on test to check draining.
 
Cost: £50

"A through job done. Machine door also cleaned and 12 year old LG washing machine now working like new."
 
 
 
 
 
 


Review 13 Mar 2020
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing machine leaking
 
Cost: £50

"Sorted"
 
 
 
 
 
 


Review 17 Feb 2020
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To locate and fix leak on dish washer and level integrated auto.
 
Cost: £65

"- Quick response
- Knowledgeable
- Clean and tidy
Very pleased
Thank you. "
 
 
 
 
 
 


Review 10 Feb 2020
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Diagnosis washing machine problem.
- locating the drainage problem and unblocking it
- Test and checking filters and heater.
 
Cost: £65

"Dave did an excellent job. thoroughly helpful and pleasant man.
Arrived promptly.
Cleared up and made sure the washing machine was working property.
Nothing was too much trouble.
Highly recommended.
Exceptional value for money and service of high quality."
 
 
 
 
 
 


Review 8 Feb 2020
Recommended by customer in NR20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To locate fault on hotpoint dish washes due to door not closing.
Fault door lock broken on spring re profile repair and refit.
 
Cost: £55

"I have used David several times for household repair!
He is prompt, polite and very presentable.
Each time I have called he has been out on the same day and repaired my dish washes and also wash machine.
He is very professional, reliable and reasonable priced for repair I would totally recommend him and he is very respectful in your house! "
 
 
 
 
 
 


Review 6 Feb 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced heating element in washing machine.
 

"I am completely happy with City Domestics. Very efficient, communicative and helpful.
Not only was my washing machine fixed but with an explanation of how to use it. Extremely valuable also he checked my dryer and helped me change a filter in my vacuum and taught me about my dishwasher. Splendid service."
 
 
 
 
 
 


Review 24 Jan 2020
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix washing machine.
 
Cost: £72

"Fantastic service
Phoned at 11 am all sorted by 1 pm through, clean ________
Can't for move!"
 
 
 
 
 
 


Review 19 Jan 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To check circuit on heater on Miele washing machine and clean filters
 
Cost: £62

"Very professional and knowledgeable. Would not leave until he saw everything was working. I would thoroughly recommend. "
 
 
 
 
 
 


Review 19 Jan 2020
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Jan 2020
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lubricate fan on Beko over and test.
 
Cost: £62

"Very prompt response through in work that he did would definitely use again."
 
 
 
 
 
 


Review 13 Jan 2020
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To open drain and empty washing machine. Clean filter and remove coin from inside.
 
Cost: £59

"I was very pleased with the work done. How thoroughly the machine was checked.
I was surprised by the modest charges and very pleased.
Will use again! "
 
 
 
 
 
 


Review 9 Jan 2020
Recommended by customer in IP2Z
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing element in a washing machine.
 
Cost: £73

"Davis Woud was very helpful. He believes in recycling parts where possible as well as being green, this keeps the cost down. "
 
 
 
 
Team:
David
 
 
 


Review 7 Jan 2020
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As per receipt:
Correct programmer and de-clogging soap from machine.
 
Cost: £50

"Good personal service"
 
 
 
 
 
 


Review 5 Jan 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblock Drain plug
 
Cost: £40

"Very friendly and thorough"
 
 
 
 
 
 


Review 28 Dec 2019
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new rubber seal on Beko washing machine.
 
Cost: £50

"Very professional and courteous. Cleaned machine and moved waste pipe. Also very careful not to damage lino. Went above and beyond. Very happy customer."
 
 
 
 
 
 


Review 28 Dec 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £55

"David Ward attended, he was efficient, careful in his work and communicated throughout the repair so we felt reassured at every stage. No part needed replacing so cost was for repair of existing connections. "
 
 
 
 
Team:
D4vid Ward
 
 
 


Review 28 Dec 2019
Recommended by customer in NR26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mending fitted oven.
 
Cost: £50

"Dave not only mended the oven but also mended an adjacent cupboard which was catching on the oven door."
 
 
 
 
Team:
Dave
 
 
 


Review 27 Dec 2019
Recommended by customer in NR9
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I rang Dave at very short notice, he dropped what he was doing to come and help me and my family with a washing machine fault. He was very professional and polite, clearly very experienced, he diagnosed the fault very quickly. Explained what went wrong and why, and gave me future tips, I highly recommend.
 

"As a tradesman my self I have come across good ones and bad ones, Dave is a very good one. His Job knowledge and the professional manner he contacts himself in is as good as you will get, quickly service. "
 
 
 
 
Team:
David Ward
 
 
 


Review 16 Dec 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of broken door mechanism on dish washer.
 
Cost: £45

"David is a very professional engineer. He informed me of every thing and ensured job was complete before leaving. Went the extra mile to ensure fault wouldn't happen again. "
 
 
 
 
 
 


Review 11 Dec 2019
Recommended by customer in NR9
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit supplied fan oven element in Nerf cooker and test.
 
Cost: £97

"David came quickly to do the job. The part was incorrect that required fitted so new part was ordered and David returned the same day to fit it excellent service!
David worked cleaning with knowledge and efficiency, I would recommend him Thank you."
 
 
 
 
Team:
David
 
 
 

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