City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.9/100
519 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 519 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Fantastic service - came out the same day having explained on the phone what the likely problem was (which proved to be correct) and what the cost would be. The price seemed reasonable and I am very h...."   more
 
" Job well done. "   more
 
" David was very friendly and professional. All fees were discussed prior to visit. He was thorough and cleaned up after him self. "   more
 
" David did an excellent job beyond what he was initially asked to do and left the washing machine in good working order. He was very able to explain to us carefully what he was doing at each stage. ...."   more
 
 
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Customer Reviews
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Review 4 Dec 2022
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair of tumble drier it needed a replacement part.
 
Cost: £64

"Fantastic service - came out the same day having explained on the phone what the likely problem was (which proved to be correct) and what the cost would be. The price seemed reasonable and I am very happy. Very friendly professional and knowledgeable. "
 
 
 
 
 
 


Review 29 Nov 2022
Recommended by customer in NR10
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 carbon brushes on w/m
 
Cost: £73

"Job well done. "
 
 
 
 
 
 


Review 29 Nov 2022
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To fit and supply new brushes in motor and clean filter.
 
Cost: £73

"David was very friendly and professional. All fees were discussed prior to visit.
He was thorough and cleaned up after him self. "
 
 
 
 
 
 


Review 24 Nov 2022
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Washing machine Bosch Maxx 21 yrs old to fit supplied door seal unblock pump due to drainage problems or other drain pipes. Tested everything.
 
Cost: £77

"David did an excellent job beyond what he was initially asked to do and left the washing machine in good working order.
He was very able to explain to us carefully what he was doing at each stage.
We would highly recommend him. "
 
 
 
 
 
 


Review 17 Nov 2022
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to leak on tumble dryer.
 
Cost: £55
 
 
 
 


Review 11 Nov 2022
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit and supply a capacitor to tumble dryer.
 
Cost: £63

"Excellent work as always. Clean and tidy and completed the work quickly and easily. Supplied further info on the tumble dryer and advised on a washing machine issue whilst there - None was drumming up extra business, was tracking us how to resolve issues.
Always recommend him. "
 
 
 
 
 
 


Review 26 Oct 2022
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair tumble dryer (replace drive belt)
 
Cost: £40

"Came round within an hour of my call. Friendly but professional, very competent, explained what he was doing out each stage. Hadn't discussed price before starting the work (I hadn't asked) and I was pleasantly surprised the cost was so low."
 
 
 
 
 
 


Review 20 Oct 2022
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Fix washing machine
- Unblock sump hose and pump on Bosch Auto
 

"Fantastic! came the day we called him. Very efficient. Gave us good advice about avoiding further problems. Very friendly."
 
 
 
 
 
 


Review 28 Sep 2022
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit and supply new heater element in Bosch washing machine.
 
Cost: £73

"Punctual, pleasant, friendly, knowledgeable.
Work done in timely and efficient manner.
wouldn't hesitate to use again, or recommend to family and friends."
 
 
 
 
 
 


Review 20 Sep 2022
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Washing machine not pumping out/spinning due to blocked filter (limescale). Cleaned out and motor checked.
 
Cost: £55
 
 
 
 


Review 8 Sep 2022
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace brushes
Clean filter
 

"A very nice gentlemen carry out work with extreme care and attention. Never left the promises until the happy machine was working properly."
 
 
 
 
 
 


Review 31 Aug 2022
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Tumble dryer fault
 
Cost: £55
 
 
 
 


Review 26 Aug 2022
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new door springs to dishwasher door
 
Cost: £90

"Very nice honest, friendly man.
Everything was explained in detail and prices are reasonable. Prompt service at customers convenience."
 
 
 
 
 
 


Review 13 Aug 2022
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Servicing of my Hoover washer/driver
 
Cost: £70

"Absolutely delighted with his work. He was so thorough explained everything he was doing, and cleaned up so well. I could not recommend him enough.
"
 
 
 
 
 
 


Review 13 Aug 2022
Recommended by customer in NR7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair Indesit
 
Cost: £55

"David Ward
His work rate was excellent. Also very through, throughout a very tidy worker.
Job complete in good time.
All working well, we were very pleased
"
 
 
 
 
 
 


Review 3 Aug 2022
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New spray arm on dish washer
 
Cost: £65

"Very kind and reliable and efficient."
 
 
 
 
Team:
David Ward
 
 
 


Review 15 Jul 2022
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit door seal on Bosch washing machine and clean filter.
 
Cost: £55

"Mr. David Ward City Domestics services was excellent in all respects. I would not hesitate to recommend him."
 
 
 
 
 
 


Review 29 Jun 2022
Recommended by customer in NR5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Washing machine kept tripping my power. He came over and diagnosed the issue as broken element and ordered me new part.
 
Cost: £122

"Fast, quick, honest service, very knowledgeable and did all as promised."
 
 
 
 
 
 


Review 30 May 2022
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Providing and fitting new element and bulb for my cooler.
 
Cost: £72

"Well impressed with this company and will use them again should the need arise."
 
 
 
 
 
 


Review 30 May 2022
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Change oven heating element
 

"Excellent service, friendly, and cost-effective"
 
 
 
 
Team:
Dave
 
 
 

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