City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.9/100
442 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 442 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" An extremely competent man Mr. D Ward/friendly helpful, dealt with the matter very efficiently "   more
 
" Work carried out very satisfactory."   more
 
" After John Lewis refused to install my new washing machine as being too difficult I called City Domestics who came within the hour. It was difficult but as ever persisted till job was done, at a very ...."   more
 
" Helpful and competent. Did a good job. Recommended to a friend."   more
 
 
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Customer Reviews
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Review 30 Apr 2021
Recommended by customer in NR8
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new element in grill on oven
 
Cost: £50

"Work carried out very satisfactory."
 
 
 
 
 
 


Review 30 Apr 2021
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To locate fault on Bosch washing machine due to a non-draining, rectified and also checked filter etc. Made machine whole again cleaned pipes etc.
Worked hard!
 
Cost: £50

"An extremely competent man Mr. D Ward/friendly helpful, dealt with the matter very efficiently "
 
 
 
 
 
 


Review 28 Apr 2021
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new washing machine.
 
Cost: £60

"After John Lewis refused to install my new washing machine as being too difficult I called City Domestics who came within the hour. It was difficult but as ever persisted till job was done, at a very reasonable cost.
Highly recommended."
 
 
 
 
 
 


Review 25 Apr 2021
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing machine repair
 
Cost: £83

"Helpful and competent. Did a good job. Recommended to a friend."
 
 
 
 
 
 


Review 22 Apr 2021
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heater element fitted to washing machine and test.
 
Cost: £70

"Clean, tidy job well done."
 
 
 
 
 
 


Review 22 Apr 2021
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new oven thermostat.
 
Cost: £106

"Very happy with the work."
 
 
 
 
Team:
David
 
 
 


Review 16 Apr 2021
Recommended by customer in NR2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Locate small leak, clean soap dispenser and filter.
 
Cost: £65

"Work explained as it was carried out and completed. Arrived on time and communicated well throughout."
 
 
 
 
 
 


Review 15 Apr 2021
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair Smeg dishwasher
 
Cost: £55

"Done efficiently within minimum time and tidied and clean after work."
 
 
 
 
 
 


Review 15 Apr 2021
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit supplied washer/dryer door seal.
 
Cost: £50

"Professional from the start asked what type of floor machine was standing on, as this determined how to move it.
Customer continually informed of progress and shown what was happening.
Highly recommended."
 
 
 
 
Team:
David Ward
 
 
 


Review 7 Apr 2021
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Samsung washing machine door seal, we supplied part.
 
Cost: £50

"Very smart, pleasant, and overcame a very difficult fit.
Stayed over his time and said no extra. Very efficient."
 
 
 
 
Team:
Garry Wymer
 
 
 


Review 30 Mar 2021
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove peg from soap dispenser hose on Indesit Auto.
 
Cost: £50

"Very good service. Would highly recommend."
 
 
 
 
 
 


Review 15 Mar 2021
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fix a heater on my dishwasher
 
Cost: £70

"Very quick to come and look and very accommodating and friendly. "
 
 
 
 
 
 


Review 10 Mar 2021
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new carbon brushes.
 
Cost: £66

"Great job."
 
 
 
 
Team:
David Ward
 
 
 


Review 28 Feb 2021
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new set carbon brushes to washing machine. Plus new pump and clean out of filter.
 
Cost: £80

"Engineer diagnosed most probable fault without needing a visit. Having obtained part he then arrived to fit same and complete a service. Arrived on agreed time/date. All back working within an hour and I feel confident in the repair.
A good service at a reasonable cost."
 
 
 
 
 
 


Review 24 Feb 2021
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new cooker heating element.
 
Cost: £50

"Dave was very helpful and efficient as always. He clearly explained what needed doing, was very quick to diagnose the problem and came out very quickly.
Highly recommended.
"
 
 
 
 
 
 


Review 19 Feb 2021
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Locate earthing nut on Neff integrated dishwasher.
 
Cost: £50
 
 
 
 


Review 18 Feb 2021
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip out W/M pump and replace T/drier bearing.
 
Cost: £65

"Highly competent and great communication. Wouldn't hesitate to use again."
 
 
 
 
 
 


Review 12 Feb 2021
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating element in washing machine required replacing
 
Cost: £68

"Fantastic service. David responded within 30 mins, very friendly, explaining the problem and fitted it straight away. Can highly recommend."
 
 
 
 
 
 


Review 6 Feb 2021
Recommended by customer in NR3
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit a supplied door seal to Samsung front loader washing machine and tested washing machine when work completed.
 
Cost: £50

"David was very professional, good customer service, excellent at his work, neat, tidy, and knew his trade (with his eyes shut not that he did ) was clear about costings and I was totally pleased it was a pleasure to meet him and welcome him into my home. Very covid aware felt at ease would strongly recommend and will do so."
 
 
 
 
 
 


Review 4 Feb 2021
Recommended by customer in NR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mending a range cooker where the oven had stopped working
 
Cost: £65

"Very reliable prompt and friendly service. Came out same day and had already worked out what was wrong. Fast service and would strongly recommend.
Thank you"
 
 
 
 
 
 

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