City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.9/100
421 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 421 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very helpful man he was with me about 1 hour after me calling him Thank you"   more
 
" David was extremely helpful, friendly and professional. He was able to came out and mend my washing machine on the day I called him. The work was carried out to a very high standard and he worked sa...."   more
 
" Mr. Ward went out of his way to help one during difficult time. He did excellent work and went back and forth to collect necessary items. Mr.Ward was very happy to make sure I was happy with the work....."   more
 
" Pleased at the care taken to ensure all was in good order, working , before leaving. Very prompt response to request to come out. "   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Jan 2021
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tested washing machine of which Woodlink start engineer soon got it sorted, very helpful.
 
Cost: £50

"Very helpful man he was with me about 1 hour after me calling him

Thank you"
 
 
 
 
Team:
David Ward
 
 
 


Review 14 Jan 2021
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit and supply new carbon brushes to Samsung washing machine.
 
Cost: £73

"David was extremely helpful, friendly and professional.
He was able to came out and mend my washing machine on the day I called him.
The work was carried out to a very high standard and he worked safely and tidily.
I would definitely recommend him and use him again.
Brilliant service, thank you!"
 
 
 
 
 
 


Review 11 Jan 2021
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 trips to locate fault on Beko Auto washing machine due to leak- Frame had crack and needed replacing.

Fitted replacement frame and checked operation fault free.
 

"Mr. Ward went out of his way to help one during difficult time. He did excellent work and went back and forth to collect necessary items. Mr.Ward was very happy to make sure I was happy with the work.

Mr.Ward spent several hours helping me and was prompt and professional."
 
 
 
 
 
 


Review 5 Jan 2021
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing machine repair.
 

"Pleased at the care taken to ensure all was in good order, working , before leaving. Very prompt response to request to come out. "
 
 
 
 
 
 


Review 28 Dec 2020
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify problem with washing machine.
 
Cost: £50

"Very friendly, clear and helpful. Came out really quickly and explained everything well. Super service!"
 
 
 
 
 
 


Review 21 Dec 2020
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace stat in oven refurbish fan motor
 
Cost: £70

"Friendly and professional service

Would recommend to anyone."
 
 
 
 
Team:
David
 
 
 


Review 14 Dec 2020
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to door of beko electric oven.
 
Cost: £35

"David arrived spot on time, summed up what needed to be done and quickly completed the job

Very satisfied and happy to recommend."
 
 
 
 
 
 


Review 14 Dec 2020
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Locate fault on Beko fan oven; supply and fit new fan motor.
 
Cost: £78

"Dave was very friendly and professional. He was knowledgeable, arrived promptly, carried out a thorough assessment of the problem, had the correct replacement part with him following our phone conversation and made no excess mess.

Excellent, we will definitely use again and recommend."
 
 
 
 
 
 


Review 2 Dec 2020
Recommended by customer in NR10
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Broken hot point door handle.
 
Cost: £36

"Quick easy service.

Nice man to have round to fix my machine.

Thanks."
 
 
 
 
 
 


Review 1 Dec 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tumble drier service.
 
Cost: £55
 
 
 
 


Review 27 Nov 2020
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tumble Dryer-Fixed new state and service.
 
Cost: £70

"Very efficient took great care. Prompt and pleasant call out."
 
 
 
 
 
 


Review 26 Nov 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit and supply new carbon brushes and take up slack on motor posts
 
Cost: £48

"Mr.Ward explained to me exactly what needed doing to repair my machine and completed the job promptly and with care."
 
 
 
 
Team:
David
 
 
 


Review 13 Nov 2020
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Repair to washing machine - replaced brushes.
 
Cost: £68

"Excellent service arrived on time as arranged - happy to come late pm as I was at work efficient gave lots of information/tips/ etc.

Good value for money

Covid -19 aware and comeliest will use again. "
 
 
 
 
 
 


Review 9 Nov 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace door seal on hoover washing machine.
 

"FAB job."
 
 
 
 
 
 


Review 5 Nov 2020
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
BOSCH washing machine cleaned filter, door problem solved auto and flow.
 
Cost: £50

"DAVID WARD

Friendly, very conscientious, professional very helpful customer learned a lot about our washing machine."
 
 
 
 
Team:
David Ward
 
 
 


Review 2 Nov 2020
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair fan oven replace element.
 
Cost: £70

"Showed ID card and wore face mask at front door was very friendly and went out of his way to make sure everything (everything) satisfactory on completing work.

Would use him again if needed thank you."
 
 
 
 
 
 


Review 26 Oct 2020
Recommended by customer in NR14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing machine spin and drain fault.
 
Cost: £50

"David was so helpful, knowledge and friendly.

He came to us to fix the fault very quickly and explained everything clearly.

Would definitely recommend to others.

Thank you David!"
 
 
 
 
 
 


Review 23 Oct 2020
Recommended by customer in NR6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Problem with washing machine extractors enough water.

Build up of time scale in filter.
 
Cost: £50
 
 
Team:
David
 
 
 


Review 21 Oct 2020
Recommended by customer in NR47
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Just a call out fee.
 
Cost: £35

"Quick attendance no work carried out just advice."
 
 
 
 
Team:
Mr Ward
 
 
 


Review 15 Oct 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To Mend washing machine which just stopped!

Heater element broken.
 
Cost: £85

"Dave diagnosed the problem from my description, and arrived on time. He had a part on the van so was able to repair it immediately.

He was very chatty and explained what he was doing."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1