City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.8/100
399 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 399 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Friendly informative efficient worker a good job done."   more
 
" Helpful, friendly efficient, professional service and provided lots of useful information about how to work my washing machine more effectively-excellent!"   more
 
" Excellent job carried out."   more
 
" Phoned David and he was at the door 45 minutes later. He checked the dishwasher thoroughly and rar it on a quick cycle when invited to ensure it was hav operating correctly. Very pleased with his w...."   more
 
 
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Customer Reviews
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Review 28 Sep 2020
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting new heater to Bosch washing machine.
 
Cost: £68

"Friendly informative efficient worker a good job done."
 
 
 
 
 
 


Review 24 Sep 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checked drum assembly on washing machined checked and emptied filter.
 
Cost: £50

"Helpful, friendly efficient, professional service and provided lots of useful information about how to work my washing machine more effectively-excellent!"
 
 
 
 
 
 


Review 17 Sep 2020
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check boiler fault.
 
Cost: £50

"Excellent job carried out."
 
 
 
 
 
 


Review 13 Sep 2020
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Servicing a dishwasher that was not draining.
 
Cost: £60

"Phoned David and he was at the door 45 minutes later. He checked the dishwasher thoroughly and rar it on a quick cycle when invited to ensure it was hav operating correctly.

Very pleased with his work!"
 
 
 
 
 
 


Review 10 Sep 2020
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Finding the faults, then fitting and supplying new fan oven.

Element in hotpoint bookes and testing.
 
Cost: £75

"We were more than pleased with the quick response to our telephone call. The man who came was first class in everything you cannot fault him. He had a very pleasant and friendly manner, is very trustworthy, and i would certainly recommend him to my friends.

Angela book."
 
 
 
 
Team:
Daid
 
 
 


Review 8 Sep 2020
Recommended by customer in NR6
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
D/W wouldn't empty.
 

"Fast excellent service."
 
 
 
 
 
 


Review 1 Sep 2020
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of faulty dishwasher.
 
Cost: £71

"Came quickly, a very competent and tidy worker."
 
 
 
 
 
 


Review 27 Aug 2020
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify and fix fault on washing machine
 
Cost: £83

"Texted Dave at 4pm friday and had a reply

A couple of hours later he came the next morning and spent 3 hours identifying and fixing the fault.

Warn motor brushes top man careful and conscientious workman. He was gone with my wife who has Alzheimer."
 
 
 
 
Team:
Dave Ward
 
 
 


Review 5 Aug 2020
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to washing machine. Healthy element replaced.
 
Cost: £71

"Mr Ward told me when I phoned the 3 probable causes of the washing machine not working and told me how to repair 2 of the possible faults myself. On phoning him back he promptly visited and quickly diagnosed and fixed the fault."
 
 
 
 
 
 


Review 3 Aug 2020
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flying a catch on a dishwasher.
 
Cost: £57

"Very reliable.

Arrived as arranged.

Talked through process so we were aware of what was happening.

Very thorough job friendly."
 
 
 
 
 
 


Review 3 Aug 2020
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace drum lifters x 3 in indesit IWC71452 washing machine
 

"David was very amenable and explained the problem well. He went out of his way to obtain the drum lifters from a local source rather than having to order online which would have caused a delay.

We have a fully working machine within 24 hours of initial contact!"
 
 
 
 
 
 


Review 7 Jul 2020
Recommended by customer in NR1
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
City domestic carefully examined the washing machine and discover that a metal bra cup fitting had caused the problem - he removed it and put everything back to full working order.
 

"City domestic were very professional, efficient and honest work person - he loved his job and had real pride in his role which showed - very skilled and expert in his knowledge & understand of the washing machine - highly recommend this company."
 
 
 
 
 
 


Review 7 Jul 2020
Recommended by customer in NR7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Attend to oven door handle (broken)
 
Cost: £50

"Friendly and helpful did the best he could."
 
 
 
 
 
 


Review 2 Jul 2020
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our washing machine powder and fabric conditional drawer was not employing. David took appropriate areas apart, identified problem and resolved issue.
 
Cost: £50

"David arrived when he said he was very thorough, talking us through his actions, explaining what he was doing and why."
 
 
 
 
Team:
Oavid
 
 
 


Review 29 Jun 2020
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing an element in an oven.
 
Cost: £83

"Very helpful and friendly on-the-day service.

Dave was able to source a new element for us very quickly and fitted it in minutes.

Happy to recommend!"
 
 
 
 
 
 


Review 22 Jun 2020
Recommended by customer in NR10
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit customer supplied wash pump on new integrated dishwasher.
 
Cost: £50

"Very friendly and helpful service."
 
 
 
 
 
 


Review 22 Jun 2020
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted carbon brushes to washing machine
 
Cost: £71

"Great service!
Quick and reasonable charges."
 
 
 
 
 
 


Review 18 Jun 2020
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new belt to tumble dryer
 
Cost: £50
 
 
 
 


Review 15 Jun 2020
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of hotpoint fan oven. Element burnt out as consequence of fan inefficiency (dogged with grease). Dismantled fan cleaned and lubricated, replaced element. Replaced oven ellumination bulb gratuitously and as no part of original request dismantled oven door and tightened up loose and floppy handle parts t15 - labour 70
 
Cost: £85

"Exemplary workmanship. Cleaned up after himself (no mean feat with 19 years of oven grease) arrived on time as arranged and was flawlessly polite, would unhesitatingly recommend him to anyone at any time."
 
 
 
 
 
 


Review 8 Jun 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To repair a leaking and non-draining bosch dishwasher
 
Cost: £60

"Very professional, knowledge and courteous. Thoroughly explained what was required will be recommending to friends and neighbours."
 
 
 
 
 
 

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