City Domestics

78 The Shrublands, Horsford
Norwich
Norfolk
NR10 3EL

Domestic Appliance Engineers

Listed under:  Appliance Repairs, Appliance Repairs - cookers, Appliance Repairs - dish washers, Appliance Repairs - tumble dryers, Appliance Repairs - vacuums, Appliance Repairs - Washing machines
100% recommended   Rating City Domestics 9.9/100
502 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 502 reviews since 2013
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Fast, quick, honest service, very knowledgeable and did all as promised."   more
 
" Well impressed with this company and will use them again should the need arise."   more
 
" Excellent service, friendly, and cost-effective"   more
 
" Very satisfied. "   more
 
 
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Customer Reviews
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Review 29 Jun 2022
Recommended by customer in NR5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Washing machine kept tripping my power. He came over and diagnosed the issue as broken element and ordered me new part.
 
Cost: £122

"Fast, quick, honest service, very knowledgeable and did all as promised."
 
 
 
 
 
 


Review 30 May 2022
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Providing and fitting new element and bulb for my cooler.
 
Cost: £72

"Well impressed with this company and will use them again should the need arise."
 
 
 
 
 
 


Review 30 May 2022
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Change oven heating element
 

"Excellent service, friendly, and cost-effective"
 
 
 
 
Team:
Dave
 
 
 


Review 21 May 2022
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced far element
 

"Very satisfied. "
 
 
 
 
Team:
Kevin Jason
 
 
 


Review 10 May 2022
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
BOSCH washing machine needed a new heating element (Type WCM 62)
 
Cost: £73

"I found the colleague very efficient in every way. Got the job done, and gave me some advice as well.
One satisfied customer.
Work carried out 4th May 2022"
 
 
 
 
 
 


Review 10 May 2022
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I couldn't open the door of my washing machine. Dave got the door open, identified the fault, and helped me order the part. When it arrived he came back and fitted it and checked the machine was working correctly.
 
Cost: £55

"Dave was very professional. He explained everything clearly and gave good advice on how to look after the washing machine. I thought his prices were reasonable (I have paid a lot more in the past with other companies) and his workmanship was really good. I will definitely use him again if I have any similar problems and will recommend him to friends and family."
 
 
 
 
 
 


Review 5 May 2022
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To check over Beko auto due to squeak relocate belt and check flow on draining.
 
Cost: £55

"David was so helpful and knowledgeable - he gave me advice over the phone to try first a week ago before I asked him to come round. He was not pushy at all about coming and getting me to spend money! highly recommend."
 
 
 
 
 
 


Review 26 Apr 2022
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair dishwasher
 
Cost: £55

"Excellent job!!"
 
 
 
 
 
 


Review 21 Apr 2022
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing burnt out heater and servicing etc.
 
Cost: £110

"Very well pleased with work done and sociable working whilst working."
 
 
 
 
 
 


Review 12 Apr 2022
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Clear blocked filter on washing machine.
 
Cost: £55

"Efficient, friendly, and prompt to come and sort an problem out."
 
 
 
 
Team:
Dav1d Ward
 
 
 


Review 12 Apr 2022
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To locate leak on washing machine. Leak found on hose connecting machine. Rectify and test and fit cap on hot feed
 
Cost: £58

"Quick service highly recommended"
 
 
 
 
Team:
David Ward
 
 
 


Review 6 Apr 2022
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of heating filament in washing machine
 

"Very happy with timeliness of work - was able to come around quickly to fit.
Tidy and helped sort couple of other issues also.
"
 
 
 
 
 
 


Review 6 Apr 2022
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New element for cooker
 

"David quickly located the fault and made the appliance safe.
I ordered the part and David arrived within 30 minutes of the part arriving.
Such a lovely, professional, competent man."
 
 
 
 
Team:
David Ward
 
 
 


Review 4 Apr 2022
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace faulty grill pan
 
Cost: £89

"Work completed satisfactorily"
 
 
 
 
 
 


Review 30 Mar 2022
Recommended by customer in NR11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A check of the electrics in the dish washer/door inspection
 
Cost: £65

"Very good service came swiftly, identified problem, and fixed it. Good value for money."
 
 
 
 
 
 


Review 25 Mar 2022
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to washing machine which kept filling with water.
 
Cost: £55

"Absolutely fantastic service. Highly recommended!"
 
 
 
 
 
 


Review 17 Mar 2022
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted new element to Hoover w/dryer
 
Cost: £55

"Wonderful, honest, quick service"
 
 
 
 
Team:
David Ward
 
 
 


Review 17 Feb 2022
Recommended by customer in NR14
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To locate fault on AEG washer/dryer.
Fault found and remedial work carried out.
 
Cost: £80

"David Ward came the day after I contacted him. He carried out a thorough investigation having to take the machine out from the built-in fitted units and put it back. Having isolated the earthing wires to the dryer.
Mr. Ward is a very pleasant man and I would not hesitate in recommending him to other clients.
"
 
 
 
 
Team:
David West
 
 
 


Review 24 Jan 2022
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Washing machine would not fill with water to operate.
 
Cost: £60

"Called engineers Tues. 18th Jan. He talked thru a few reasons for failure but we cannot resolve ourselves. Can Engineers back and arranged for his call on 19th. Arrived at appointed time and fixed problem very efficiently.
Very competent engineer, left everywhere clean and tidy. Efficient service. "
 
 
 
 
 
 


Review 19 Jan 2022
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit supplied door sear on Bosch Auto and diagnose, fit and supply new heater and check filter.
 
Cost: £88

"Dave was prompt, professional, and clearly explained the repairs and kindly discussed future maintenance. A follow-up call a couple of days later to check all was well.
Excellent service - highly recommend to others"
 
 
 
 
 
 

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