Tayside Windows

16b Tom Johnston Road
Dundee
Angus
DD4 8XD

Double Glazing

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Gutters / Guttering, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
449 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 449 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Window supplied and fitted to my satisfaction. Very please with result. Would recommend this company. "   more
 
" From first contact to finished job the service was 1st class every part of the process, no fuss, no hassle and doors fitted as per time agreed. Well done to all involved well pleased."   more
 
" The Tayside windows team, from start to finish were prompt, courteous and clear.The fitter arrived on time and the new window (two in ground floor) were completed to a high standard within 4 hours. Th...."   more
 
" Both men worked very hard over the three days, with very minimal breaks. They made a very good, tidy job."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 19
class 14
clean 26
cleaned 27
courteous 12
definitely 15
delighted 15
disruption 12
door 23
efficient 28
efficiently 14
excellent 103
Extremely 14
finish 47
finished 26
fitted 18
fitters 16
friendly 62
friends 11
Good 84
great 19
happy 35
hard 16
helpful 39
Highly 23
Impressed 13
initial 14
installation 20
installed 9
mess 24
Pleasant 10
pleased 43
polite 18
product 22
professional 55
promptly 9
quality 36
quick 9
quickly 16
recommend 63
Satisfied 24
service 68
standard 36
Tayside 52
team 32
tidy 54
Window 24
Windows 84
workmanship 36
workmen 38
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 May 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitted large bedroom window.
 
Cost: £1163

"Window supplied and fitted to my satisfaction. Very please with result. Would recommend this company. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit
1 x front composite door
1 x Rear UPVC door
as per quote
 
Cost: £2980

"From first contact to finished job the service was 1st class every part of the process, no fuss, no hassle and doors fitted as per time agreed. Well done to all involved well pleased."
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows.
 
Cost: £1500

"The Tayside windows team, from start to finish were prompt, courteous and clear.The fitter arrived on time and the new window (two in ground floor) were completed to a high standard within 4 hours. The rooms was left tidy and the firm followed up to ensure we were happy. Would use again."
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting UPVC windows and doors.
 
Cost: £7207

"Both men worked very hard over the three days, with very minimal breaks. They made a very good, tidy job."
 
 
 
 
Team:
Dodd Andy
 
 
 


Review 14 Mar 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
8 Double glazing windows
Front / Back doors
 
Cost: £7100
 
 
 
 


Review 7 Mar 2019
Recommended by customer in DD2
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £624
 
 
 
 


Review 28 Feb 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement new window. Repairing old seals.
 
Cost: £954

"Very easy to work with excellent communication did an excellent job. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace all (five) windows in a two bedroom flat with high performance UPVC windows
 
Cost: £3415

"A job well done. I have used Toyside windows before and will use them again in my properties."
 
 
 
 
Team:
Dod
 
 
 


Review 15 Feb 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To supply and install new front door and screen
 
Cost: £2299

"Company easy to deal with friendly and efficient. Had used company previously and their standard of workmanship and customer care I, second to none"
 
 
 
 
 
 


Review 15 Feb 2019
Recommended by customer in DD4
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 replacement windows
 
Cost: £4641

"2 very polite workers arrived when they said they would and left no mess when they left."
 
 
 
 
 
 


Review 31 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change of window to french doors.
 
Cost: £3754

"Really pleased with the work done. Everything was explained to us and dealt with by the company as promised. "
 
 
 
 
 
 


Review 15 Jan 2019
Recommended by customer in OD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 New double-Glazed windows
 
Cost: £1900

"I had no problems-the work went smoothly."
 
 
 
 
 
 


Review 12 Dec 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement 4 kitchen windows and back door.
 
Cost: £3545

"Very satisfied. Would recommend this firm to anyone. "
 
 
 
 
 
 


Review 7 Dec 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing window in garage - Side door in garage.
 
Cost: £1563
 
 
 
 


Review 5 Dec 2018
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting window and doors in a new build property.
 
Cost: £5430

"From design to completion the service this firm offers is outstanding.
I cannot praise them enough. For their advise, guidance, help and excellent workmanship. This is a great team of people and a firm you can really trust. "
 
 
 
 
Team:
Andy Dean John
 
 
 


Review 5 Dec 2018
Recommended by customer in FK15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 6 existing old (large) windows and replacement with modern double glazed units. 2 Men - 2 days of work.
 
Cost: £5900

"Impressed with the two workmen. They were friendly, courteous and polite. They cleaned up well after themselves. Arrived early both days. Quality of workmanship was good and window quality is what I expected. Firm came recommended. I would recommend them to others. Office staff on the phone were helpful and easily contactable. "
 
 
 
 
 
 


Review 24 Oct 2018
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 17 single glazed sash windows with double glazed UPVC sash windows keeping window size and Georgian bars the same due to conservation area.
 
Cost: £15000

"Both Andy and Dodds worked hard throughout the week. Any issues or anything they were unsure of they let me know.
Great quality of workmanship and professionalism.
Highly recommend Tayside Windows for their friendly service.
We will return to Tayside Windows for future windows/Doors!"
 
 
 
 
Team:
Andy Dodds
 
 
 


Review 24 Oct 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitted 3 double glazed windows and 1 front door.
 
Cost: £3945

"Fantastic service. Faultless workmanship. Wonderful company to deal with from start to finish. I would highly recommend Tayside Windows to my friends without any hesitation. "
 
 
 
 
Team:
Dean Anderson John Cranston
 
 
 


Review 15 Oct 2018
Recommended by customer in PH10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refitting 2 bay windows at front of house.
 
Cost: £2862

"Very pleased with the workmanship and quality. Notes - One window scratched in transit - company have promised to replace. Otherwise all aspects of service was perfect. "
 
 
 
 
Team:
Andy
 
 
 


Review 5 Oct 2018
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

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