Tayview Windows Ltd

Unit B Craigie Industrial Estate, Mid Craigie Road
Dundee

DD4 7RH

Double Glazing

Listed under:  Builders - Extensions, Conservatories, Doors, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating 9.8/10
54 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 54 reviews since 2018
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very punctual Work done perfectly Without any disruption would highly recommend this company. "   more
 
" Did not see the team, just came home to a beautifully finished porch complete with fitted cat flap and everything clean and tidy. All work was external so did not require access. Mr.Hood the sales p...."   more
 
" Superb all the way through 10 out of 10 "   more
 
" From 1st meeting everything went smoothly fitting team worked non stop to complete the task in a clean and tidy manner. "   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

"Hard 2
1/2 2
10 2
clean 6
cleaned 2
courteous 2
customer 2
definitely 3
delay 3
delighted 3
disruption 2
door 4
efficient 4
excellent 12
Family 2
fast 2
finish 7
finished 3
fitted 4
fitters 2
fitting 2
friendly 5
friends 4
good 6
Great 10
helpful 4
just 4
mess 3
nice 3
pleased 4
polite 3
problem 3
professional 4
quality 5
recommend 6
recommended 3
reliable 3
satisfaction 4
satisfied 3
service 6
showroom 3
standard 5
Tayview 5
team 4
tidy 11
tradesmen 3
window 4
windows 9
workmanship 3
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Aug 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
External door.
 
Cost: £1335

"Very punctual
Work done perfectly
Without any disruption would highly recommend this company. "
 
 
 
 
 
 


Review 31 Jul 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Enclose front of house to form porch
 
Cost: £3705

"Did not see the team, just came home to a beautifully finished porch complete with fitted cat flap and everything clean and tidy. All work was external so did not require access.
Mr.Hood the sales person was very helpful and there was no sales pressure whatsoever. "
 
 
 
 
 
 


Review 28 Jul 2019
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement conservatory
 
Cost: £13280

"Superb all the way through 10 out of 10
"
 
 
 
 
 
 


Review 10 Jul 2019
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced 5 windows in property in fast and tidy manner.
 
Cost: £3250

"From 1st meeting everything went smoothly fitting team worked non stop to complete the task in a clean and tidy manner. "
 
 
 
 
 
 


Review 29 Jun 2019
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of 11 windows and one set of patio doors and replacement of one concrete cill
 
Cost: £7780

"Very good company
Very good workmanship
Clean tidy and friendly
"
 
 
 
 
 
 


Review 27 Jun 2019
Recommended by customer in KY16
 My Age: 30 - 39 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows x 10
 
Cost: £5250

"Great service all round, reliable and professional. "
 
 
 
 
 
 


Review 8 Jun 2019
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement door and windows.
 

"Great quality. Product - was informed of all works to be done
Clean tidy work. "
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in KY7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and erection of UPVC conservatory on existing dwarf wall. Structure to conform with projection Eaves and Wall return.
 
Cost: £7350

"From the minute we visited the showroom Mr. George Hood gave full technical appraisal, commented on my Tech drawings and made necessary amendments. Despite delay on my part, price was held with reasonable inflation increase. Work carried out professionally and diligently. "
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in DD5
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace four double glazed windows.
 

"Excellent workmen. "
 
 
 
 
Team:
George Hood
 
 
 


Review 20 May 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement windows and patio doors.
 
Cost: £4370

"Excellent service from start to finish. 5 Starts. "
 
 
 
 
 
 


Review 10 May 2019
Recommended by customer in PH12
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
11 windows
2 doors
 
Cost: £7950

"Having renovated properties for year and new builds I have had previous experience of serious trades.
I found these workmen well above average.
I have already recommended this firm to 2 friends."
 
 
 
 
 
 


Review 1 Apr 2019
Recommended by customer in DD7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New conservatory windows
New bedroom window
 
Cost: £4665
 
 
Team:
George
 
 
 


Review 29 Mar 2019
Recommended by customer in PH6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace existing conservatory with more efficient one.
 
Cost: £10300

"Extremely delighted"
 
 
 
 
Team:
George Hood
 
 
 


Review 1 Mar 2019
Recommended by customer in DD8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 3 windows and patio door.
 
Cost: £2250

"Fast and efficient service from start to finish. "
 
 
 
 
 
 


Review 26 Feb 2019
Recommended by customer in DD7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of upstairs bathroom and bedroom windows.
 
Cost: £2080

"Very good service with all respects.
Guarantee to follow with 8 weeks. "
 
 
 
 
Team:
Mr A Mcgill
 
 
 


Review 21 Feb 2019
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New front door, frame and glass partition.
 
Cost: £1265

"The service from start to finish was perfect. I even changed the colour of the door a few day after quotation. I asked to delay fitting as I was away, again no problem just had to call when back. Fitted 2 days later and it is beautiful, fitters were very nice, courteous, and super quick. All in all 10 out of 10."
 
 
 
 
 
 


Review 11 Feb 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 6 windows, front and back doors.
 
Cost: £4900

"Really pleased with new windows and door. Excellent from start to finish. Great quality of work."
 
 
 
 
Team:
George Hood
 
 
 


Review 4 Feb 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1.Supply and installation of 26 white PVC-u sliding sash windows and 1 white PVC-u casement window.
2.Upgrade utility room/vestibule panels and windows.
3.Replace back door/fanlight.
 
Cost: £26545

"It has been a pleasure from day 1 to do business with Tayview windows. Straight forward visits and surveys to produce a great price without having to negotiate down from initial quotations. Great help from owner in ensuring city council in accordance with work planned and regular updates regarding planned start date. Team (Alan and Gary) arrived as planned and worked very well, tidily and professionally great job!"
 
 
 
 
Team:
George Alan Alan Gary
 
 
 


Review 16 Jan 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced windows and doors.
 
Cost: £3450

"Very high quality work. Turned up on time very polite and answered all my questions. "
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Patio doors. Plus 1 pane off glass.
 
Cost: £2350

"Two guys made a great job. Tidy up after them. A very satisfied customer."
 
 
 
 
 
 

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