Esk Glazing

Margaret House, Sir William Smith Road, Kirkton Industrial Estate
Arbroath
Angus
DD11 3RD

Double Glazing & Conservatories

Listed under:  Conservatories, Doors, Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
99% recommended   Rating Esk Glazing 9.6/100
635 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 635 reviews since 2010
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed
 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent service - Very pleased with new front door and side panels. Efficient, tidy, professional installation."   more
 
" Very good I have had a lot done to my bungalow new doors and conservatory. "   more
 
" Very satisfied."   more
 
" Very pleased with the quality of windows supplied but more so the two guys who fitted them. Excellent job "   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 7
arrived 14
C 31
class 14
clean 40
cleaned 10
contact 7
courteous 11
customer 8
definitely 15
Delighted 20
door 38
doors 13
Efficient 33
efficiently 14
ESK 55
Excellent 92
finish 19
finished 14
fitted 20
Fitters 18
friendly 40
friends 16
glazing 53
good 68
great 19
happy 59
helpful 28
highly 18
installation 34
installers 13
mess 15
pleasant 17
pleased 66
polite 29
product 17
professional 47
quality 27
quickly 20
recommend 48
recommended 16
satisfied 17
service 59
standard 21
team 37
tidy 51
window 30
windows 47
Workmanship 17
workmen 30
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 26 Nov 2025
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New front door and side panels
 

"Excellent service - Very pleased with new front door and side panels. Efficient, tidy, professional installation."
 
 
 
 
 
 

Review 13 Dec 2024
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very good I have had a lot done to my bungalow new doors and conservatory. "
 
 
 
 
Team:
Eric Irons
 
 
 

Review 7 Nov 2023
Recommended by customer in AB39
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of a new front door
 

"Very satisfied."
 
 
 
 
Team:
Ebic Irons
 
 
 

Review 29 Sep 2023
Recommended by customer in DD9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 2x304 window on first floor (6 windows in total)
They had to be of Georgian design - Sash windows
 

"Very pleased with the quality of windows supplied but more so the two guys who fitted them.
Excellent job
"
 
 
 
 
 
 

Review 25 Jul 2023
Recommended by customer in DD11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of living room and kitchen windows
Installation of new double glazed units in living room and kitchen.
 

"This is the third time I have used this company to install replacement windows in my home. The windows are of excellent quality and I consider them to be good value for money.
The whole ESK glazing team from first order, survey, installation team and contact with office staff was first class. Very pleased. "
 
 
 
 
Team:
Alan Cameron Daniel
 
 
 

Review 7 May 2023
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove rear door and fit new PVC door.
 

"Very happy with all aspects of job. "
 
 
 
 
 
 

Review 28 Apr 2023
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 20 Apr 2023
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Worked started well had to call them back later as bottom sill not fixed and door frame not sealed outside work carried out no bother. "
 
 
 
 
 
 

Review 12 Apr 2023
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced 2 windows
 

"Very good service and friendly. "
 
 
 
 
Team:
Alan Cameron Kev Drew
 
 
 

Review 23 Mar 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New outside refit door.
 

"Polite workmen, clean up. After completion. "
 
 
 
 
Team:
Scott Cameron Daniel Steve
 
 
 

Review 24 Feb 2023
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting of new front and rear insulated composite doors.
Replacement of bathroom windows.
 
 
 
 
 

Review 22 Jun 2021
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove broken door,
Replace door frame,
Fit new door colour matched to front door previously installed
Final fix and tidy up.
 

"Excellent work done again very pleased - very good quality"
 
 
 
 
 
 

Review 2 Nov 2020
Recommended by customer in AB39
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows.
 
 
 
Team:
Paul Dean
 
 
 

Review 25 Oct 2020
Recommended by customer in AB30
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New windows and doors.
 

"Very good service from start to finish."
 
 
 
 
Team:
Kev Drew
 
 
 

Review 23 Oct 2020
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of Tilt and Turn window.
 
 
 
 
 

Review 23 Oct 2020
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace wooden fascia and soffits with PVC and cast iron drones with plastic
 

"The work was carried out to my satisfaction by good workers.

An extractor fan vent fell off a few weeks later which turned out to be broken. I am assured a replacement is on order so hopefully this will be replaced some time soon."
 
 
 
 
 
 

Review 29 Sep 2020
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 24 Sep 2020
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and uplift of old windows (13)

Installation of new windows (13)
 

"Delighted with the quality of the new windows installed professionally with great care taken to ensure a quality finishing.

Experienced workmen who went over and above to ensure a perfect job.

Complied with all covid 19 requirements.

Especially as myself and daughter are on the shielding list. I felt safe and secure at all times."
 
 
 
 
 
 

Review 16 Sep 2020
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced 2 large windows.
 

"The windows team and admin. Team were polite very professional. We area pleased with their work."
 
 
 
 
 
 

Review 26 Aug 2020
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Bill Henderson S Hammett
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1