Fife Windows & Doors Ltd

Unit 12, Eastfield Business Park, Newark Road South
Glenrothes
Fife
KY7 4NS

Double Glazing & Conservatories

Listed under:  Cladding, Conservatories, Doors, Double Glazing, Windows / Window Fitters
100% recommended   Rating Fife Windows & Doors Ltd 9.8/100
481 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 481 reviews since 2011
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" From start to finish work was carried out with great results was in hospital but was kept informed by telephone"   more
 
" The work was done very good and your staff was very friendly and helpful."   more
 
" Excellent job. Very very happy. Very pleasant. Tradesmen who take great pride in their work."   more
 
" Very happy with the service received."   more
 
About Us

It's fair to say that you don't survive in business since 1986 unless you are doing something right. If you are currently debating over which company you should choose & you can't decide who is offering you the best value for money, then the following information should help you make a decision.

* We are a family run business established in 1986.
* New high performance energy rated windows.
* We employ all our own installers (not self employed)
* No commission driven Sales Consultants so you can be sure of a hassle free quotation with no obligation.
* Purpose built showroom for you to view the product before you buy.
* There is no deposit required, only full payment when the work is carried out to customers satisfaction.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 11
arrived 11
certainly 11
class 47
clean 25
conservatory 10
courteous 15
customer 18
definitely 26
delighted 30
door 34
doors 62
efficient 24
efficiently 11
Excellent 107
experience 11
family 11
Fantastic 11
fault 11
Fife 58
finish 41
finished 34
fitted 18
Fitters 15
fitting 20
friendly 48
Friends 15
good 61
great 28
happy 41
hard 20
helpful 43
highly 29
installation 22
pleasant 23
pleased 54
polite 33
product 26
Professional 69
quality 54
recommend 84
recommended 20
satisfied 33
service 75
standard 38
team 38
tidy 58
Windows 108
workmanship 40
workmen 37
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 25 Jun 2018
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conservatory

"From start to finish work was carried out with great results was in hospital but was kept informed by telephone"
 
 
Team:
Mike
 
 
 

Review 19 Mar 2018
Recommended by customer in KY6
 
 
Satisfaction Ratings
 
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
UPVC double glazed style windows and UPVC full panel door as per order.
 

"The work was done very good and your staff was very friendly and helpful."
 
 
 
 
 
 

Review 16 Mar 2018
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit replacement windows.
 

"Excellent job. Very very happy. Very pleasant.
Tradesmen who take great pride in their work."
 
 
 
 
 
 

Review 7 Mar 2018
Recommended by customer in KY6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement dormer windows and Velux glass.
 
 
 
 
 

Review 12 Feb 2018
Recommended by customer in EH11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply + fit windows
 

"Very happy with the service received."
 
 
 
 
Team:
Davie Ben
 
 
 

Review 29 Jan 2018
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows and door.
 

"An excellent job. Left the house very clean and tidy. Could not have been more pleasant and helpful.

Real professionals."
 
 
 
 
Team:
Davie Dovy Ben
 
 
 

Review 29 Jan 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit grey on white door and windows to porch.
 

"Very friendly,helpful staff.
Delightful with the job they have done."
 
 
 
 
Team:
Stuart Colin
 
 
 

Review 25 Jan 2018
Recommended by customer in KY14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement windows.
 

"Good job,well done."
 
 
 
 
Team:
Stuart Colin Ben
 
 
 

Review 25 Jan 2018
Recommended by customer in KY7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit bathroom window.
 

"Davie the fitter is an asset to your company,carried out a fab job,polite pleasant,helpful and a tidy workman.
Would recommend."
 
 
 
 
Team:
Davy
 
 
 

Review 5 Jan 2018
Recommended by customer in KY16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Took old conservatory down and disposed of built new conservatory to existing wall.
 

"Extremely pleased with all services from five windows and doors.
Would recommend to anyone.
Trademen excellent and very tidy.
Friends having seen quality and build have ordered a Porch."
 
 
 
 
 
 

Review 22 Dec 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit grey on white GRP composite door with white PVC outer frame at above address as per order.
 

"Very pleased with door.
"
 
 
 
 
 
 

Review 21 Dec 2017
Recommended by customer in KY14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fitting of new windows and doors.
 

"Professional company.
Happy with work from start to finish.
Would certainly use again."
 
 
 
 
 
 

Review 21 Dec 2017
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fitting of UPVC back door.
 

"Work completed to satisfaction. Workman friendly and efficient, working very hard in inclement weather conditions."
 
 
 
 
Team:
D Moore
 
 
 

Review 19 Dec 2017
Recommended by customer in KY7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Windows replaced.
 

"A very good job. Well done and very tidy. Well spoken men. Thank you."
 
 
 
 
 
 

Review 14 Dec 2017
Recommended by customer in KY10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit oak PVCU casement style double windows to the property.
 

"Excellent company to work with from manager to tradespeople. Everything made clever from the outset. Cost, time on the job, start and finish dates and these are honored. Tradesman polite, efficient and very skilled - they don't just do their job, they do it expertly and with pride and tidy up afterwards - no mess. Products good quality. We are delightful with our windows and the fitting experience. "
 
 
 
 
Team:
Brian Scott
 
 
 

Review 4 Dec 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit a white UPVC double glazed midrail door with flemish obscured glass.
 

"Very attentive when we made an enquiry and clearly explained what was an offer.
Site survey happened when we were told it would. Delivered and installed ahead of notified time. The workmanship of the installation was of the highest quality. Very well satisfied. "
 
 
 
 
 
 

Review 28 Nov 2017
Recommended by customer in KY6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit with UPVC double glazed window and a poppy red on white GRP composite door and sidescreen.
 

"From the lady in the showroom, the salesman and the fitting team, there was a high level of customer services. No harsh sales tactics or pressure to buy. All staff polite, friendly and helpful. We had two men fitting our cone for the door and one of the windows. Both polite and respectful. Used dust sheets etc to minimize mess and hoovered up after themselves. Would highly recommend and will definitely use again for rest of the house when the time is right. Thank you for a great experience from start to finish. It is the first time we have had work done to our home and it went smoothly. "
 
 
 
 
 
 

Review 28 Nov 2017
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New front porch
 

"An excellent firm. Men that carried out the work, considerate. Clean, tidy workmen. "
 
 
 
 
 
 

Review 21 Nov 2017
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit oak on oak GRP composite front and back doors.
 

"From the " voice on the phone " to the salesman, to the architect taking measurements to the workman - all were so lovely, helpful, friendly and instilled confidence in us !! "
 
 
 
 
 
 

Review 21 Nov 2017
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit a grey on white GRP composite door and fanlight.
 

"Fantastic service from show room to completion. Very knowledgeable staff. Tidy job. Thanks highly recommend. Jill.
"
 
 
 
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1