Ayrshire Drainage Solutions

44 Oaklands Ave
Irvine
North Ayrshire
KA12 0SF

Drain Services

Listed under:  Drain Cleaning & Unblocking, Drain Lining & Replacement, Drainage Contractors
100% recommended   Rating 9.9/10
11 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 11 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Excellent professional service. The company arrived the same day I called them. The job was not as simple as expected, but the fellows persevered and solved the problem. Then did a good bit of tes...."   more
 
" Very prompt to come. Very nice men."   more
 
" Called at 8.30 am - came out within 1 hr. Quickly identified and resolved problem."   more
 
" Delighted with service given and that Stewart covered his shoes when he entered the house. I dont my name used in any feedback comments. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 90%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 90%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 4
called 3
cleaned 2
drain 3
Excellent 3
Explained 3
good 3
problem 4
professional 3
Punctual 2
quickly 3
quote 2
recommend 2
service 3
Stewart 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 11 Dec 2018
Recommended by customer in KA1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unblocking an external drainpipe
 
Cost: £120
 

"Excellent professional service. The company arrived the same day I called them. The job was not as simple as expected, but the fellows persevered and solved the problem. Then did a good bit of testing to ensure the drain was clear. And never charged any extra for the extra time involved. The cleaned the site thoroughly. I would not hesitate to recommend the company to anybody. They went above and beyond."
 
 
Team:
Stewart and Chris
 
 
 

Review 23 May 2018
Recommended by customer in KA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear blockage in manhole at side of property and wash down.
CCTV to line.
 
Cost: £90

"Very prompt to come.
Very nice men."
 
 
 
 
Team:
Stewart Cronie Chris
 
 
 

Review 22 Aug 2017
Recommended by customer in KA9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared blocked drain.
 
Cost: £90

"Called at 8.30 am - came out within 1 hr. Quickly identified and resolved problem."
 
 
 
 
Team:
Stewart Chris
 
 
 

Review 17 Jul 2017
Recommended by customer in KA1
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Inspection of drains to detect cause of smell in house.
 
Cost: £70

"Delighted with service given and that Stewart covered his shoes when he entered the house.


I dont my name used in any feedback comments. "
 
 
 
 
Team:
Stewart
 
 
 

Review 7 Apr 2017
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dig up outside to locate drain. Cleaning from inside house to outside drain flow to remove drain fly.
 
Cost: £180

"2nd time Stewart has been-different problem to last time.
Punctual, efficient, informative.
I felt he gave honest quote - basic price, loss increase depending on findings. Not charged any more than quoted."
 
 
 
 
Team:
Stewart
 
 
 

Review 20 Feb 2017
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Unlocked main drain for the house. Made access to main drainage pipe, remove blockages and re-sealed pipe.
 
Cost: £70

"Excellent work undertaken on time, as agreed, and to a high standard."
 
 
 
 
Team:
Stewart
 
 
 

Review 14 Feb 2017
Recommended by customer in KA10
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain (external) unblocked.
 
Cost: £70

"Good service. Arrived very quickly around 30 mins after initial phone call / quote."
 
 
 
 
Team:
Stewart
 
 
 

Review 10 Feb 2017
Recommended by customer in KA7
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
cleared blocked drain and testing.
 
Cost: £70

"Very professional punctual and valve for money. Called me and gave me time frame arrival at my property."
 
 
 
 
Team:
Stewart
 
 
 

Review 8 Feb 2017
Recommended by customer in KA11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Drain clearance and testing
 
Cost: £20

"Expertly and promptly effected"
 
 
 
 
Team:
Stewart
 
 
 

Review 7 Feb 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear blockage in cast line from kitchen sink.
 
Cost: £70

"This firm was recommended by a plumber (from O'Neill gas and plumbing services, Ayr) who had tried and determined that the blockage was in a pipe outside the house. It is a local firm with a good reputation and well priced. Stewart arrived quickly and was friendly and courteous. He explained everything that was going to happen and did an excellent job. He had to look for the drain and remove a patio slab but when all was done everything was replaced perfectly. He even found a part for my sink pipes and replaced that and fixed my outside tap. All in all, very professional and helpful and well priced too, £70 no matter what. Very impressed and would definitely recommend."
 
 
 
 
Team:
Stewart
 
 
 

Review 2 Feb 2017
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared blocked drain.
 
Cost: £70

"Arrived with half hour of call. Very pleasant. Explained what he thought was problem, then verified once he'd looked at drain. Cleaned up afterwards, explained next steps if we had recurrance."
 
 
 
 
Team:
Stewart
 
 
 
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