Heron Drainage Services Ltd

Ken Gart Cottage, Glenluce
Newton Stewart
Dumfries & Galloway
DG8 0AA

Drain Services

Listed under:  Drain Cleaning & Unblocking
100% recommended   Rating Heron Drainage Services Ltd 9.8/100
31 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 31 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent service"   more
 
" Arrived within an hour of calling. Understood the problem immediately. Sorted in a very short time. Gave me advise on maintenance of my drainage system. Excellent value and nice people. Would recommen...."   more
 
" Fantastic service, prompt arrival within an hour of calling-excellent work very professional!!"   more
 
" Sunday people arriving for dinner loo's backing up. Called Colin at her on drainage services. Let's not forget this is Sunday afternoon, no problem give me an hour or so and I'll sort it. Two hours...."   more
 
 
About Us

We are a family business located in Glenluce with over 20years experience. We offer a professional service at very competitive prices.

SERVICES INCLUDE

• Drain unblocking
• Drain cleaning
• Drain locating
• CCTV surveys
• Drain excavations
• High pressure water jetting
     
Customer Reviews
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Review 31 Jan 2018
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Trace drain blockage.
Clearance.
 
 
 
Team:
Colin Connor Heron
 
 
 

Review 13 Nov 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Block drains outside.
 

"Excellent service"
 
 
 
 
Team:
Colin Heron
 
 
 

Review 27 Sep 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
high pressure water jet from septic tank upstream to house. CCTV inspection.
 

"Arrived within an hour of calling. Understood the problem immediately. Sorted in a very short time. Gave me advise on maintenance of my drainage system. Excellent value and nice people. Would recommend to anyone. "
 
 
 
 
Team:
Colin Connor
 
 
 

Review 8 Aug 2017
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning blockage from toilet, camera down all way to 3 way main pipe to septic tank.
 

"Fantastic service, prompt arrival within an hour of calling-excellent work very professional!!"
 
 
 
 
Team:
Colin Heron
 
 
 

Review 28 Jul 2017
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Colin Heron
 
 
 

Review 14 Jul 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Blocked drains.
 

"Sunday people arriving for dinner loo's backing up. Called Colin at her on drainage services.

Let's not forget this is Sunday afternoon, no problem give me an hour or so and I'll sort it. Two hours from time of call all sorted drains clear, wife happy, guests happy and me with a beer happy and very reasonable in my opinion. "
 
 
 
 
Team:
Colin
 
 
 

Review 20 Mar 2017
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unblocking our drains.
 

"Very thorough determined to get to the cause of the problem and cleared it.

Explained with he was doing and what had to be done in the future. "
 
 
 
 
Team:
Colin Heron
 
 
 

Review 13 Feb 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning blocked drain.
 

"Very prompt responses - next day work was carried out. Work carried out quickly and efficiently. All cleaning up was also undertaken, which I didn't expect."
 
 
 
 
Team:
Colin Heron
 
 
 

Review 26 Jan 2017
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clear a blockage close to the septic tank.
 

"We have used this firm before, we find then very helpful and efficient. The work is first class and the price is very reasonable. Even though it was late on a Friday and dark, the service was brilliant."
 
 
 
 
Team:
Colin
 
 
 

Review 16 Jan 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service."
 
 
 
 
Team:
Colin
 
 
 

Review 11 Jan 2017
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unblocking drains and underground pipework.
 

"Excellent and professional service at short notice"
 
 
 
 
Team:
Colin Heron
 
 
 

Review 6 Jan 2017
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High-pressure water jetting to unblock the drain.
 

"A very speedy, efficient and effective service provided in a friendly and no-fuss manners altogether, excellent! Highly recommended."
 
 
 
 
Team:
Colin
 
 
 

Review 12 Dec 2016
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High pressure water settings on toilet block.
 

"Colin was very helpful and explained everything to me. I would definitely use his service again when needed."
 
 
 
 
Team:
Colin
 
 
 

Review 5 Dec 2016
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unblocking toilet waste pipe.
 

"Excellent service."
 
 
 
 
Team:
Colin
 
 
 

Review 25 Nov 2016
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High pressure water jet to clear blocked drain. Cleaned up water fall flooding to a high standard.
 

"Colin was excellent and completed work on time at date and time agreed. Would use him again and recommended to others. Paid the unlocked price of £85-00 but would have gladly paid £100-00, for the services supplied. "
 
 
 
 
Team:
Colin
 
 
 

Review 22 Nov 2016
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High pressure water to tilting and clearing blockage. Found a burried chamber which was found by camera which somebody has tapped and cemented over and over in the Lochryan Hotel Cairnryan.
 

"The two men were very professional at there job and explained every little thing they done. Could not fault them, they had a camera which they showed me the problem could not have asked for a better service.
If any time I have a blocked drain I will be. Phoning Heron drainage services ltd.
Very trustworthy."
 
 
 
 
Team:
Colin Connor
 
 
 

Review 18 Nov 2016
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To clear a blocked drainage pipe.
 

"Efficient, friendly helpful arrived promptly as promised, did the work and cleared all mess away before learning. Will definitely use them again are would recommend them without hesitation.
"
 
 
 
 
Team:
Colin Connor
 
 
 

Review 17 Nov 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Unblock drain.
 

"Very good."
 
 
 
 
Team:
Colin
 
 
 

Review 20 Dec 2015
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High pressure jetting on blocked trains.
 

"A job very well done, very tidy, very cabable tradesman"
 
 
 
 
Team:
Colin Heron
 
 
 

Review 20 Dec 2015
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Clear blocked drains with high pressure hose.
 

"Colin was very friendly, attended at short notice and completed job very quickly."
 
 
 
 
Team:
Colin Heron
 
 
 
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