Rollerdor Ltd

12 Jarrold Way, Bowthorpe Employment Area
Norwich
Norfolk
NR5 9JD

Electric roller garage doors- Supply & Install

Listed under:  Electric roller garage doors, Manufacture
100% recommended   Rating 9.8/10
25 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 25 reviews since 2017
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Top class service from inception to final installation, this company is a benchmark for this industry and I speak from 41 years in the engineering industry of which 32 years as a project manager deliv...."   more
 
" Did an excellent job price was good .the lads were pleasant and helpful I have another job on my own house and will be in touch again"   more
 
" Contacted rollerdor they were quick to provide a quote and to install in fact it was installed earlier due to a cancellation and the price was very competitive. Installation was quick and very tho...."   more
 
" Very pleased with door replacement, there were no issues with the installation, the fitters were tidy and provided a good service they also explained how the electric door work and that we could conta...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
courteous 2
door 5
Efficient 2
excellent 7
experience 2
Extremely 2
family 2
final 2
finish 2
fitted 3
friendly 2
Good 9
Great 4
helpful 4
Highly 2
installation 4
issues 2
lads 2
pleasant 2
pleased 3
problems 2
product 3
quote 2
recommend 5
Rollerdor 2
round 2
service 10
workers 3
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Jun 2019
Recommended by customer in 1440
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of roller shutter door.
 
Cost: £1500
 

"Top class service from inception to final installation, this company is a benchmark for this industry and I speak from 41 years in the engineering industry of which 32 years as a project manager delivering large industry installations.
Congratulations to the owners on your excellent service levels throught your company."
 
 
Team:
Various members of staff.
 
 
 


Review 14 Jun 2019
Recommended by customer in B966
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I''m a builder and used them for a job I had to do on garage
 
Cost: £1150
 

"Did an excellent job price was good .the lads were pleasant and helpful
I have another job on my own house and will be in touch again"
 
 
Team:
Not sure can't remember
 
 
 


Review 11 Jun 2019
Recommended by customer in SM5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New automatic roller garage door installed

"Contacted rollerdor they were quick to provide a quote and to install in fact it was installed earlier due to a cancellation and the price was very competitive.

Installation was quick and very thorough and payment taken at the end.

Would highly recommend rollerdor we have had no problems with the garage door.

"
 
 
 
 


Review 10 Jun 2019
Recommended by customer in HP21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of garage door
 
Cost: £1138
 

"Very pleased with door replacement, there were no issues with the installation, the fitters were tidy and provided a good service they also explained how the electric door work and that we could contact them should we have any problems."
 
 
Team:
Cannot remember their names
 
 
 


Review 7 Jun 2019
Recommended by customer in WR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new electrically operating insulated roller door for a garage

"From quote to final installation, this was a very professional, courteous and enjoyable experience.
The product met my full expectations
They came back and fitted a lye add to the order exactly as I wanted
I would not hesitate in recommending them to anyone"
 
 
 
 


Review 7 Jun 2019
Recommended by customer in mk44
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our Garage was extended in length and we decided to install another automatic Roller door. Our original Garage had already been fitted with a Rollerdor in 2014. After a visit to site Engineers fitted a new Rollerdor. This was a mornings work with 2 Engineers on site. We have the availability of opening both Rollerdors using a fob provided.

"Good products. We have not needed to call out service Engineers at anytime.
My family have purchased 3 x Rollerdors since 2013.
Well organised company. We recommend their product and their service."
 
 
 
 


Review 7 Jun 2019
Recommended by customer in NN12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
double electic shutter door
 
Cost: £2000
 

"After a little delay due to rep measuring space incorrectly door was fitted , workers wre very courteous , tidied up took the old parts away and door works superbly, so pleased have recomended to a family member.
"
 
 
 
 


Review 7 Jun 2019
Recommended by customer in HG5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rollerdor supplied me with a garage door which my builders fitted. It is a great thing and builders were impressed too! buy with confidence
 
Cost: £1100
 

"Great door, great quality. It opens, and it closes :-)"
 
 
 
 


Review 2 Oct 2017
Recommended by customer in DA14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old garage door. Replace with new roller down with remote control light. Adjust width and placement and advise on best placement.
 
Cost: £1200

"The team were very helpful and gave good advice on installing the new door, given the wooden surround still in place.

Work was excellent and the two boys were very friendly and worked well. The interaction with the office was extremely good and efficient too. All round good experience."
 
 
 
 
 
 


Review 17 Sep 2017
Recommended by customer in S42
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roller garage over supplied and fitted.
 
Cost: £1180

"Excellent company and service. The lads who fitted it were really good."
 
 
 
 
 
 


Review 8 Sep 2017
Recommended by customer in WF2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric garage roller door install and purchase.
 
Cost: £920
 
 
 
 


Review 8 Sep 2017
Recommended by customer in PE6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Roller garage door (electric) supplied and fitted.
 
Cost: £870

"Good service all round. Visited house, quoted, we agreed the price and the fitting job. Work was done on time, no mess- all cleared up. Good workmanship and demonstration."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in PO2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To remove old garage door and fit new roller door.
 
Cost: £1100

"Good service."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in DN17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied and fitted me a new roller door.
 
Cost: £700

"Excellent service from start to finish."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door.
 
Cost: £1030

"Efficient workers and very pleasant."
 
 
 
 
 
 


Review 5 Sep 2017
Recommended by customer in B80
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fitted new roller door.

 

"Extremely helpful and polite staff to deal with. Would recommend 100%.

"
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in HA8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shutter door fitted in garage.
 

"Good job all around. No issues, great service at a very reasonable price. well done. "
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in CT6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roller Garage door.
 

"All as agreed."
 
 
 
 
 
 


Review 1 Sep 2017
Recommended by customer in NR31
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply roller doors.
 
 
 
 
 


Review 1 Sep 2017
Recommended by customer in TN34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent product and work entailed.
 
Cost: £1600

"Could not fault the workmanship or personality of bolt Workers .
Highly recommend this firm."
 
 
 
 
 
 

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