Rollerdor Ltd

12 Jarrold Way, Bowthorpe Employment Area
Norwich
Norfolk
NR5 9JD

Electric roller garage doors- Supply & Install

Listed under:  Electric roller garage doors, Manufacture
97% recommended   Rating Rollerdor Ltd 9.6/10
139 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 139 reviews since 2017
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A quality product and quality company from office staff to fitters. Always helpful if I have a query."   more
 
" Purchased made-to-order electric roller garage door, which I installed myself. Delivered exactly when promised by helpful driver. Comprehensive installation instructions, all components were high q...."   more
 
" Matt from Rollerdor was extremely helpful he faced timed me and talked me through the installation step-by-step of a new Control Panel. Thanks Dale"   more
 
" excelent service"   more
 
 
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Review 18 May 2020
Recommended by customer in WR5
 My Age: 70 + 
 I'm: Female 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of RD55 Superior Compact Electric Remote Control
 
Cost: £1250
 

"A quality product and quality company from office staff to fitters. Always helpful if I have a query."
 
 
Team:
Matt Blake John Paul
 
 
 


Review 12 May 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased an Insulated Roller door for DIY install.
 
Cost: £700
 

"Purchased made-to-order electric roller garage door, which I installed myself.
Delivered exactly when promised by helpful driver.
Comprehensive installation instructions, all components were high quality and install was fairly straight forward.
Accidently (my fault) broke a plastic clip when attaching the shutters, no dramas, ordered a replacement (£6.50) delivered next day by post.
100% pleased with the end result.
"
 
 
Team:
Matt Jack
 
 
 


Review 11 May 2020
Recommended by customer in C03
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied a new control box for my Internal Rollerdoor. And gave me step-by-step instructions of how to reinstall a new one.

"Matt from Rollerdor was extremely helpful he faced timed me and talked me through the installation step-by-step of a new Control Panel.
Thanks Dale"
 
 
Team:
Matt
 
 
 


Review 10 May 2020
Recommended by customer in NR10

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
repair to faulty mechanism on powered roller door
 
Cost: £80
 

"excelent service"
 
 
 
 


Review 10 May 2020
Recommended by customer in NG31
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
late 2019 I purchased a double garage roller door for self fit.
 
Cost: £1000
 

"I found the door competitively priced, build quality was excellent. The accompanying installation and user manuals are comprehensive, a useful step by step guide.
If you fancy a challenge, you can install the door completely in one day on your own (Christmas day). My advice, install the wiring the day before, oh and have a late lunch.
The door has been in constant use for over 12 months, performing faultlessly.
The door required a minor repair following the recent excessive high winds, a replacement curtain hanger. The part was sourced from rollerdor again reasonably priced. The sales team were both knowledgeable and efficient,I received the part within 48hr.
I would recommend Rollerdor in the future."
 
 
 
 


Review 10 May 2020
Recommended by customer in HP7

 I'm: Male 

 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Purchased a new motor for garage door

"Purchased a new motor for garage door very helpful when purchasing I would recommend this company when purchasing a new roller door to friends
Robert Salcz"
 
 
 
 


Review 9 May 2020
Recommended by customer in DY6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacture and supply an RD 55 DIY roller shutter door.
 
Cost: £549
 

"I approached Rollerdor via the website which was clear and easy to use.

That said, I contacted via phone to double check requirements for sizeing and fitting requirements. The staff were extremely helpful and clear which resulted in my order.

Further emails were received to confirm the order specification and provide a delivery date which was extremely quick the door being received in 5 days.

I carried out fitting using the clear instructions which were clear and straightforward. Installation was simple and problem free. At total of 5 hours saw me with a new garage door.

The quality of the product is first class. The door slats and running gear are sturdy and project quality rather than some products which appear flimsy and the price point is second to none.



"
 
 
 
 


Review 9 May 2020
Recommended by customer in Sp46
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new parts to garage doors
 
Cost: £30
 

"By far one of the best companies you could ever deal with, fantastic customer service. I will always use them for any garage door issues. Top rate"
 
 
 
 


Review 9 May 2020
Recommended by customer in SG18

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New top Straps and reset motor limits
 
Cost: £28
 

"Had a few emails with Matt who was replying over a wk end when closed which was really helpful parts ordered and fitted and advice was given over the phone to setup it worked really well very very helpful really appreciated."
 
 
Team:
Matt Blake
 
 
 


Review 8 May 2020
Recommended by customer in S81
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had a new electric roller garage door fitted and the old garage door taken away.
 
Cost: £945
 

"I am really pleased with the door and with the workmanship and also with the way the company dealt with me.
Everyone was polite, efficient and friendly and I won't hesitate to recommend them to anyone. Rollerdor was recommended to me from a friend I trust and that trust was not misplaced.
Although ordered prior to the lockdown, this was done at a difficult time in the early days of the lockdown for the Corona Virus and social distancing was adhered to at all times."
 
 
Team:
Reece
 
 
 


Review 8 May 2020
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchased as a self fit.
 
Cost: £400
 

"Product was excellent with clear instructions, quality was excellent along with the customer care on collection. A very genuine business & would recommend completely. If i require any more roller door products, i would return.
many thanks again."
 
 
 
 


Review 8 May 2020
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of roller door to garage

"After some teething problems the door seems to be behaving well with only the odd glitch, but nothing serious. The third fob, once programmed has been very handy."
 
 
 
 


Review 8 May 2020
Recommended by customer in TR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The door I bought was supply only. If the ordering and delivery were anything to go by, I would think the fitting service would also be excellent.
 
Cost: £515
 

"I did some research on roller doors and chose to buy from Rollerdor.

I ordered my door as supply only as I was to fit it myself. The ordering online was very straight forward. Then Covid-19 struck and we were in lockdown. I was contacted by Rollerdor and informed that there would be a delay due to Covid-19. I was pleasantly surprised when Rollerdor contacted me to say that they could deliver the door early. I was given a date and time for delivery, and despite them being over 400 miles away, they arrived within 2 minutes of the time stated on the email. The Rollerdor crew unloaded the door into my garage and gave a brief instruction about the door and the fitting of the door along with information on where to find further detailed instruction through YouTube videos.

Having watched the video a couple of times, I then fitted the door with no problems. The fitting only took about an hour and was simple, as long as you followed the instructions “exactly”. The wiring took another half an hour and the setting of the door up and door down limits only took 5 minutes and again was simple.
The door itself works as expected and is of comparable quality to my neighbours door which I know cost them 3 times more than I paid.

I can’t fault the Rollerdor company from ordering the door, confirmation of measurements, payment and delivery. Their video instructions are really good, although it would have been nice to have a voice narrating along with the text.

I would recommend Rollerdor to anyone thinking about a new garage door, first class service throughout."
 
 
 
 


Review 8 May 2020
Recommended by customer in CV3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having had a garage roller shutter door installed 18 months ago with no issues.
 
Cost: £500
 

"The installation was trouble free & have been very pleased with the product.

Due to my stupidity I had left a bin under the opened roller door, with the remote fob in my pocket I accidentally pressed close switch, this caused the curtain to come down on to the bin, with the motor still running. The 3 straps securing the curtain to the roller drum were broken. Had I ordered the roller door with sensors this would not have happened.

I made a call to their office, Matt took my call & was very helpful in advising how to resolve the problem I had created. The spare parts arrived the following day to enable repair to be done.

First class service & was much appreciated.

Regards,

Richard Regan. R & L sales"
 
 
Team:
Matt
 
 
 


Review 7 May 2020
Recommended by customer in NP4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied a spare part for my electric shutter door
 
Cost: £9
 

"I needed a spare part for my 3 year old electric roller door.
I telephoned and within a few mins, a replacement part was being packaged

The part arrived 2 days later and it fitted perfectly.

Exceptional service and very reasonable charge for both the part and postage.

Have saved their number for future reference.
"
 
 
 
 


Review 7 May 2020
Recommended by customer in Cf62
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic product service and delivery

"Everything was fantastic"
 
 
 
 


Review 7 May 2020
Recommended by customer in G783
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £455
 

"Electrician. Self installation Quick delivery.nice and lightweight to work with.easy installation. Good quality good price .nice delivery very friendly and helpful. Yours John Dickie"
 
 
 
 


Review 7 May 2020
Recommended by customer in Fk17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Perfect

"Very happy with the door , no complaints, I would definitely use them again"
 
 
 
 


Review 7 May 2020
Recommended by customer in TQ12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great service , needed a replacement roller door motor and controller to complete my home installation.

"Great service all round very pleased with everything, thank you.

Found you on EBay and must say everything went very smoothly. Had a backup phone call from Rich to confirm the details and had it delivered the next day , product was of a high quality and easy to install and a very good price as well .

Thank you for the great service , Kind Regards David Warren"
 
 
Team:
Rich
 
 
 


Review 7 May 2020
Recommended by customer in RG18

 I'm: Male 

 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New parts for a garage door.

"Rollerdor are a pleasure to buy from. I required some serviceable parts for a garage door and their after-sales service was exceptional! Matt was a star and took a great deal of time and patience with me when asking about technical knowledge.
These guys are the best. Definitely recommended!"
 
 
Team:
Matt
 
 
 

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