Rollerdor Ltd

12 Jarrold Way, Bowthorpe Employment Area
Norwich
Norfolk
NR5 9JD

Electric roller garage doors- Supply & Install

Listed under:  Electric roller garage doors, Manufacture
95% recommended   Rating Rollerdor Ltd 9.4/100
255 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 255 reviews since 2017
 
 
 
Quality 9.3/10 Quality Rating 9.3
The quality of the work was as expected and agreed

 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service from start to finish. Prompt replies and regular updates. neat and tidy job. couldn't be happier. happy to recommend."   more
 
" Overall a very good experience from start to finish. I had researched across the www and did not find a reasonable quote or response in the area that we reside (South of Manchester). So it was str...."   more
 
" the door was good quality and the joiner said it was easy to fit with the instructions supplied."   more
 
" I ordered two automatic shutter and while order the sale team was very helpful and friendly, I also had to order parts after installation due to me leaving something under the shutter and I phoned and...."   more
 
 
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Customer Reviews
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Review 23 Sep 2020
Recommended by customer in KT23
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replacement garage door
 
Cost: £2000
 

"Excellent service from start to finish. Prompt replies and regular updates. neat and tidy job. couldn't be happier. happy to recommend."
 
 
 
 


Review 23 Sep 2020
Recommended by customer in SK12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tradedor Roller Garage Door RD77 Superior
 
Cost: £1525
 

"Overall a very good experience from start to finish.

I had researched across the www and did not find a reasonable quote or response in the area that we reside (South of Manchester). So it was strange that we went with a company based in Norwich where we had moved from about 3 years earlier. Given that it was lockdown when we initially made contact had to wait approx 3-4 weeks before an engineer arrived to assess the viability to install a roller door. He provided a professional service and given the quality of what was being offered I went for the superior product instead of the lower basic roller door I had intended to order.

The fitters turned up as per date agreed and did a thoroughly professional job in removing the old up and over metal door and frame which they took away with them. Installation took around 2 hours. On completion the fitter gave me a full brief and demonstration of the installed door and how to use it etc.

So overall I was very impressed with this company, the product and team who spoke to me on the phone and who visited me to scope and then fit the door. Thanks"
 
 
Team:
Sorry but cannot remember their names
 
 
 


Review 20 Sep 2020
Recommended by customer in dg14
 My Age: 70 + 
 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Show All
 
 
Customer Review
 
the service was first class
 
Cost: £410
 

"the door was good quality and the joiner said it was easy to fit with the instructions supplied."
 
 
Team:
n a
 
 
 


Review 20 Sep 2020
Recommended by customer in BN27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplied two automatic shutters

"I ordered two automatic shutter and while order the sale team was very helpful and friendly, I also had to order parts after installation due to me leaving something under the shutter and I phoned and the sale team helped me order the right part, the shutter are great value for money and I would strongly recommend these shutters"
 
 
 
 


Review 20 Sep 2020
Recommended by customer in NN9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
supplied a single electric garage door made to my measurements.

"after deciding i realy needed to replace my old knackered garage door i searched ebay and google for prices and options and found yourselves.followed the measuring guidelines and put the order in.a few emails to confirm details and it was delivered exactly on time.delivery driver was extremely helpful and polite.me and my partner fitted the door by ourselves which was suprisingly easy.i have no complaints at all and will recommend/ use yourselves again in the future."
 
 
 
 


Review 19 Sep 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Garage doors
 
Cost: £1
 

"Please could i have a receipt for works carried out. .
Am happy with the work carried out.
Very nice cheerful and professional lads carried out the work was very happy with them ."
 
 
 
 


Review 18 Sep 2020
Recommended by customer in Se3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Manufacturers and fitting of Roller Shutter
 
Cost: £2000
 

"This is the second shutter from Rollerdoor , itís only changed as I increased the doorway size . From quote to fitment was an easy process at a good price . I would certainly recommend them"
 
 
 
 


Review 16 Sep 2020
Not Recommended by customer in KT21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 0/10
The quality of the work was as expected and agreed
Tidy 0/10
There was little disruption and the site was left clear and tidy
Service 0/10
The team was friendly, helpful, considerate and professional
Value 0/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
supply only
 
Cost: £535
 

"customer service and instructions on how to install absolute useless and very confusing door is scrapping paint off every time you open or shut the door.

So i would NOT recommend this company"
 
 
 
   Business Reply:

I am sorry to hear this, I wish you had made contact with us as soon as you had realised there was an issue as we have engineers based in the office who can help with fitting questions. This sounds like the front case is rubbing due to installation. Please feel free to send some photos of the door to sales@rollerdor.net and i can get an engineer to let you know how to rectify this issue.†
 


Review 16 Sep 2020
Recommended by customer in PO7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Provided a made to measure electric roller garage door and a easy to follow installation guide all at a very reasonable cost plus delivery to Waterlooville Hampshire.
 
Cost: £530
 

"Provided an electric roller garage door which I installed followed the installation guide provided. Excellent quality I have no hesitation in recommending Rollerdor other people have seen it and are impressed with the quality."
 
 
 
 


Review 15 Sep 2020
Recommended by customer in RM11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of an electric roller door
 
Cost: £1625
 

"Despite the survey being done before the COVID lockdown, they kept me relatively informed as best they could throughout the lockdown.

Once lockdown was eased a suitable installation date was agreed.

The final door installation was carried out very professionally and the colour match to the surrounding structure could not have been better."
 
 
 
 


Review 15 Sep 2020
Recommended by customer in En5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply only of electric single garage door
 
Cost: £700
 

"The electric garage doors were delivered several years ago and they still work as well as the day that I fitted them. I'm still very pleased with this garage door."
 
 
 
 


Review 15 Sep 2020
Not Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 0/10
The quality of the work was as expected and agreed
Tidy 2/10
There was little disruption and the site was left clear and tidy
Service 0/10
The team was friendly, helpful, considerate and professional
Value 0/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One part had come loose on the side of the door and the door jammed. This then caused a couple of parts that hold the door to the roller to break. I asked them to come and repair the door. It went downhill quickly from there.
 
Cost: £296
 

"Garage door had jammed and some parts broken as a result. The engineer visited and removed lots of parts that were originally fitted (presumably so that they would not break again). He also disconnected the safety features and said that this was now obsolete.

When re-assembling the door he struggled on his own and made a real botched job of screwing the cover back on.

The end result is that I now have a door with no safety features fitted, lots of parts that should be there now removed and a cover that doesn't fit at all well. All of this cost me £296.95

I would never buy a door from these people again and certainly will not use them for any further service work.

Simply disgracefull service."
 
 
Team:
Not known
 
 
   Business Reply:

Unfortunately your garage door was out of its 5 year warranty therefore the job was chargable. The engineer was unable to repair the safety edge system which is now obsolete however he should have suggested an alternative and a cost for you to contemplate. On the note of the damage can I ask you to send photos (sales@rollerdor.net) as I was not made aware of any damaged caused by the engineer which we could have sorted on the day of his attendance. Regards Matthew
 


Review 14 Sep 2020
Recommended by customer in NG24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
supply only 12'' roller door in white
 
Cost: £875
 

"Purchased the door for self installation.All parts were present and in good working order.The only thing that I could complain about were the fitting instructions that were available to download.The sequence certainly was not as it should be and they should really look at these again.They did make the job harder than needed to be which also caused me to damage a couple of parts.Fortunatley the next door I fitted I was able too overcome the shortcomings of the installation advise."
 
 
 
 


Review 14 Sep 2020
Recommended by customer in NN10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
the supply only of a double electric roller door
 
Cost: £1000
 

"this was a supply only roller door,the 4th. from this company (i keep building extensions).Got into trouble fitting this one,they helped me out,probably more than i deserved,a very good company to deal with."
 
 
Team:
colin and jack
 
 
 


Review 14 Sep 2020
Recommended by customer in LL42
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Jack gave us instructions over the phone, he is wonderful so patient and helpful,job done.

"Complements for Jack and all his help."
 
 
Team:
Jack
 
 
 


Review 14 Sep 2020
Recommended by customer in LE3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Suuply of a electric single roller garage door
 
Cost: £545
 

"A single electric roller garage door ordered on-line, team was very helpful to offer advice to ensure correct measurements were taken.
The door arrived in time on the promised day. We've had the door installed by a specialist tradesman and no issues identified. Door working well as expected and we are very please with our new roller garage door."
 
 
 
 


Review 14 Sep 2020
Recommended by customer in gl53
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
fitting and parts a few years later

"We have always been impressed by the customer service from this company. It feels like every customer matters and they keep their promises. We would defintely recommend them and their products."
 
 
 
 


Review 14 Sep 2020
Recommended by customer in NN12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
SERVICE ELECTRIC GARAGE DOORS & REPLACE ROLLERS
 
Cost: £125
 

"AFTER SEVERAL DEALINGS WITH JACK TARRANT AND TEAM, THE PROFESSIONALISM OF YOUR SERVICE ENGINEERS WAS 10/10."
 
 
Team:
JACK TARRANT
 
 
 


Review 14 Sep 2020
Recommended by customer in NE24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply a electric roller shutter garage door
 
Cost: £475
 

"i was supplied a door which in the current climate was delivered in good time. I was very impressed with the packaging as the possibility of damage in transit was Nil! This was very reassuring. Set up was very straightforward and the instructions were clear."
 
 
Team:
Sorry, all done via email
 
 
 


Review 14 Sep 2020
Recommended by customer in IP31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit double roller garage door.

"Quality product and well priced.
Sales staff Jack and John were very helpful and friendly.
Fitters Paul and Junior were very professional and enthusiastic.
My large double door was fitted in just a few hours, no mess, no hassle.
Rare to find such great service these days.
Highly recommended to all.
"
 
 
Team:
Jack, John, Paul, Junior
 
 
 

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