Castle Electrical Services Ltd

43 Chestnut Hill, Eaton
Norwich
Norfolk
NR4 6NL

Electrical Contractors

Listed under:  Electrical Test & Inspection, Electricians
100% recommended   Rating Castle Electrical Services Ltd 9.7/100
282 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 282 reviews since 2010
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" Very professional - knowledgeable, reliable and personable."   more
 
" Very pleased with the work carried out by Castle which was all completed on time and with very little disruption - we were able to continue working throughout. Have a reminder to book next year for P...."   more
 
" I originally contacted Castle Electrical Services about 4 years ago regarding the replacement of some outdated electric storage heaters with a more modern version. John contacted me very quickly to a...."   more
 
" Excellent service from start to finish, my shower switch was done within a week of me contacting them and the rest booked in for a few weeks later. Prices very acceptable, workman work masks and took...."   more
 
 
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Review 1 Jul 2022
Recommended by customer in NR4

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Identifying and rectifying an electrical fault, electrical inspection and replacement of three sockets.
 
Cost: £198
 

"Very professional - knowledgeable, reliable and personable."
 
 
Team:
John Wilson (communication) Samuel Smith (electrical work)
 
 
 


Review 31 May 2022
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installing new high level lighting in our warehouse; ancillary works; PAT testing
 
Cost: £2400
 

"Very pleased with the work carried out by Castle which was all completed on time and with very little disruption - we were able to continue working throughout.
Have a reminder to book next year for PAT testing.
Highly recommended."
 
 
 
 


Review 5 May 2022
Recommended by customer in NR15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Several electrical jobs completed over the last 4 years or so: Replacement of electric storage heaters throughout property, including additional electrical points Replacement and upgrade of fuse boards Conversion of multiple single sockets to double sockets Replacement of ceiling light fittings Resolution of existing ceiling light wiring issues Installation of kitchen light, outside light, dimmer switches Electrical test and inspection with accompanying condition reports

"I originally contacted Castle Electrical Services about 4 years ago regarding the replacement of some outdated electric storage heaters with a more modern version. John contacted me very quickly to arrange an appointment to view the property and discuss my requirements in detail. He was very professional and knowledgeable and provided some very useful advice. Both the quotation and the work were carried out in a timely manner and to a more than satisfactory level.

When I was in a position to replace the remainder of the electric storage heaters I had no hesitation in contacting John again to ask him to undertake the job. Once again, both quotation and work were carried out in a timely and satisfactory manner.

When I recently decided to move house, John was once again my first port of call for providing electrical testing and inspection on my old property. When I subsequently identified several electrical jobs requiring attention in my new property I contacted John and he quickly made an appointment to view the property and discuss my requirements. As usual, both the quotation and the work was carried out in a timely and professional manner. The work itself was carried out by Edddy and I canít praise him highly enough.

I highly recommend this company."
 
 
Team:
John & Edddy
 
 
 


Review 11 Dec 2021
Recommended by customer in NR15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing of shower isolator switch done as a separate visit. Replacement of 3 external lights including junction boxes, replacement of one internal light an relocation of a socket
 
Cost: £370
 

"Excellent service from start to finish, my shower switch was done within a week of me contacting them and the rest booked in for a few weeks later. Prices very acceptable, workman work masks and took shoes off even though I said they didn't need (as got washable floors). Very tidy work all rubbish taken with them. I will certainly use Castle Electrical again and recommend them to others."
 
 
Team:
Not sure of names of electricians, 3 in all and all excellent.
 
 
 


Review 5 Oct 2021
Recommended by customer in NR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fused spur, x2 double sockets and LED strip light
 
Cost: £438
 

"Very punctual, today and professional electricians. The second time I have used and would recommend and use again"
 
 
 
 


Review 28 Sep 2021
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Root cause analysis of electrical tripping fault. Problem made safe
 
Cost: £60
 

"I've been delighted with the service that I received from Castle Electrical after I had been concerned with a number of electrical trip instances at my property.

Having described my situation, I was given clear instruction around how diagnosis would take place, including charging. An appointment was then booked within a few days.

The electrician, Eddie, methodically reviewed my sockets and quickly diagnosed the root cause. He took time to explain this to me in plain english and then gave me options around how the matter could be made safe and then further mitigated. We agreed the best plan and he was able to make the fix there and then.

This was a really professional and friendly experience and based on this, I would strongly recommend Castle to others. Thank you"
 
 
Team:
Eddie
 
 
 


Review 26 Sep 2021
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Efficient and friendly service very pleased!

"Really pleased with the work done and the pleasant and professional approach of the team. Very happy with the results."
 
 
 
 


Review 25 Sep 2021
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Chase in a single metal box and fit 1-single socket utilising cooker cable from switch above worktop. Replace a light fitting in the kitchen supplied by me. Test circuit and issue a NICEIC minor works certificate.
 
Cost: £174
 

"We were very impressed with John Wilson of Castle Electrical who provided a quote and organised for the work to be done and Edddi and Kevin of Castle Electrical who carried out the job in terms of the quality of work and their customer facing skills. Would highly recommend."
 
 
Team:
John Wilson, Edddi and Kevin.
 
 
 


Review 2 Jul 2021
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of bathroom lights, installation of two exterior lights and subsequently, to carry out an electrical EICR report on a rental property.

"Castle Electrical Services (John Wilson) offer a most reliable and professional service. Our enquiries were dealt with promptly, and communications throughout were excellent.

In fitting two exterior lights, John unexpectedly had to correct some existing wiring which had been incorrectly installed. Much expertise and experience was required to resolve the problem which involved working in a cramped loft with difficult access. I was very impressed with Johnís diligence, thoroughness and dexterity! It was generous of him to hold to his original estimate considering the additional amount of time spent on resolving the problem

Highly recommended."
 
 
Team:
John Wilson
 
 
 


Review 28 Jun 2021
Recommended by customer in Nr8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Spotlights in several rooms ,replace light fittings chase walls for tv cables ,replace power points to kit hen and utility room

"Very pleased with castle electrical services they were very experienced and professional,the work was done to a high standard and were tidy whilst working and took all rubbish away would highly recommend this company"
 
 
Team:
John Wilson
 
 
 


Review 6 May 2021
Recommended by customer in NR3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting a fan into a bathroom exterior wall without plastic trunking covering the necessary wiring.
 
Cost: £384
 

"John and his team are excellent. Pragmatic, collaborative, and very able. I thoroughly enjoy working with him."
 
 
Team:
John
 
 
 


Review 29 Apr 2021
Recommended by customer in NR46

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace outside and bathroom lights Fit new main earth Various fault finding Replace consumer unit Test and issue EICR certificate

"Ten out of ten for Castle Electrical Services! The work was completed within a short timeframe and John took the time to explain what was being done and why. He also went out of his way to make sure the job was completed properly."
 
 
 
 


Review 28 Feb 2021
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
EICR Report +Fitting of New Double socket and faulty earth connection diagnosis.
 
Cost: £318
 

"Read reviews on Castle Electrics and proved to be spot on,John Fitted my EICR report in quite short notice and rectified a small problem.Explained the work throughout and the work carried out and billing was very clear,John also explains on the phone clearly the work carried out and is polite with it.Job well done,Didn't cost the "Earth"😊,Sean"
 
 
Team:
John Wilson
 
 
 


Review 27 Nov 2020
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace faulty heating timer for new as timeclock stopped working.
 
Cost: £144

"I was very very pleased low prompt it was fixed also how nice Mr.Wilson was I would recommend him to anyone."
 
 
 
 
 
 


Review 26 Nov 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of outdoor double electrical socket and garden lighting (cabling and spotlights)
 
Cost: £440
 

"John was friendly, prompt and efficient - from coming to quote for the job to carrying out the work. His prices are clearly set out, fair and reasonable and he kept to the expected timescale despite the wet and cold conditions at this time of year. He is careful and tidy in the way that he works and made sure that everything was safe and tested. We have used Castle Electrical Services previously for a small job fitting a new light, and would definitely use them for any future electrical work we require. Highly recommend the business to others."
 
 
Team:
John Wilson
 
 
 


Review 22 Nov 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Install new electrical cooker point, replace 2 double sockets, change 29 halogen bulbs for LEDís.
 
Cost: £522
 

"Very pleased with the whole experience, from initial visit and quote to the work being carried out and communication along the way."
 
 
Team:
Eddie & Kevin
 
 
 


Review 21 Nov 2020
Recommended by customer in NR5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Shower installation, shower switch and light switch reposition, fuse board check.
 
Cost: £320
 

"Fast, friendly, meticulous, tidy - all good! Price appropriate too."
 
 
Team:
Thank you Eddie!
 
 
 


Review 21 Nov 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 outdoor electric sockets fitted
 
Cost: £160
 

"Came when arranged. Did the work as agreed, cleaning up all mess as work was being done. efficient and very happy with the work"
 
 
Team:
John Wilson
 
 
 


Review 20 Nov 2020
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit two new mains powered smoke detectors.
 
Cost: £170
 

"Reliable, professional and good value.
I have used this company 5 or 6 times in the last two years for work in my home and for rental properties. They are consistently good."
 
 
Team:
Eddi
 
 
 


Review 20 Nov 2020
Recommended by customer in CB7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Twice we have had flats inspected by Castle Electrical Services Ltd for safety.
 
Cost: £150
 

"We have twice needed to have flats inspected for the state of the electrics prior to purchase. The first one was found wanting, everything was explained clearly in the report which was sent to us, with supporting photographs. The estimated cost of making the flat safe was explained, but we were not planning to completely rewire a place after buying, so we did not proceed with that purchase.
The second flat was found satisfactory, again a comprehensive report was supplied, which is what we will need as landlords to rent it out.
On both occasions the appointment for the inspection was arranged swiftly so we did not have to wait for results. The company dealt with the estate agents on both occasions.
When I have needed to communicate with Castle Electrics, they have responded swiftly.

I will certainly be using this company when we need any electrical work done in the future."
 
 
Team:
John.
 
 
 

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