Paul Brister Electrical

52 Blofield Corner, Blofield Heath
Norwich
Norfolk
NR13 4RT

Electrical Contractors

Listed under:  Electricians, PAT Testing, Security Lighting
100% recommended   Rating 9.7/10
183 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 183 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work completed well. Replacement of velux a difficult job- But completed and working."   more
 
" Excellent in everyway."   more
 
" Paul worked efficiently and professional left everywhere clean and tidy. Explained everything as he went along Would recommend. "   more
 
" Paul Pinster does a lot of work locally and is highly recommended. He always advises in good time if here is a change to arrangements. He works tidily and clears up the moss!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 91%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 96%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
agreed 5
Arrived 6
Brister 19
certainly 5
charges 7
clean 12
competent 4
considerate 4
definitely 5
delighted 4
efficient 14
efficiently 9
electrical 11
electrician 9
Excellent 33
explain 4
Explained 12
Extremely 8
family 4
friendly 19
friends 7
future 5
good 33
great 8
happy 17
hard 5
helpful 22
highly 9
money 4
neat 4
need 4
needed 9
Paul 64
person 5
pleasant 15
pleased 14
polite 14
problem 9
professional 29
prompt 7
punctual 5
quality 4
quickly 7
reasonable 8
recommend 27
recommended 8
reliable 15
service 19
tidy 19
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jan 2020
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changing bulbs in a high ceiling.
Replace velux closing / opening motor.
 
Cost: £165

"Work completed well. Replacement of velux a difficult job- But completed and working."
 
 
 
 
 
 


Review 28 Dec 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation outside lighting
Shaver point
Replace utility room switch.
 
Cost: £390

"Excellent in everyway."
 
 
 
 
 
 


Review 28 Dec 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace front light
Supply and replace rear PIR light and fitting replace kitchen light fitting
replace 4 hall lights fitting
replace airing cupboard and 1a socket with a SWFCU to feed a 2a socket
Rework boiler / slat Rx wiring to use 13a plug install plug in bar heating in airing cupboard testing of RCD02 x 1 = 27ms, x5=13
 
Cost: £1321

"Paul worked efficiently and professional left everywhere clean and tidy.
Explained everything as he went along
Would recommend. "
 
 
 
 
 
 


Review 9 Dec 2019
Recommended by customer in NR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a 3 gang sockets under kitchen wall units.
 
Cost: £174

"Paul Pinster does a lot of work locally and is highly recommended. He always advises in good time if here is a change to arrangements.
He works tidily and clears up the moss!"
 
 
 
 
 
 


Review 5 Dec 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Outside sensor light. Kitchen 3 gang switch - did straight away when came to look at jobs. Made appointment for later re sensor and kept in touch re start date.
 
Cost: £75

"Brought own dust streets, friendly, considerate, professional. Would use again. "
 
 
 
 
 
 


Review 19 Nov 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renew of outside light.
 
Cost: £45
 
 
 
 


Review 19 Nov 2019
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tracking an electrical shorting fault. Also to fit wiring to a new kitchen label.
 
Cost: £382
 
 
Team:
Paul Brister
 
 
 


Review 18 Nov 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace faulty socket
Replace faulty dimmer switch x 2 rewire plug on appliance. supply all materials.
Fit new bulb in kitchen unit.
 
Cost: £90

"We were very pleased with the work carried out. Paul was able to visit the same day, was on time and was polite and efficient. We would definitely use his service another time. "
 
 
 
 
 
 


Review 1 Nov 2019
Recommended by customer in NR13
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put in 13amp socket for a freezer, and replace a light switch.
 
Cost: £158

"Very satisfied with the work carried out. "
 
 
 
 
 
 


Review 23 Sep 2019
Recommended by customer in NR13
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re wiring kitchen new lights
Plug sockets etc.
Utility - New sockets and circuits.
 
Cost: £1500

"Very professional
Polite
Tidy."
 
 
 
 
 
 


Review 22 Sep 2019
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement 4 smoke alarms.
 

"Very happy with service. "
 
 
 
 
 
 


Review 22 Sep 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace light fittings in lounge including wall lights. Rewire kitchen light.
 
Cost: £110

"A service you could not complain about. So please to find Paul and will not hesitate to call him back for any further electrical work that needs doing. "
 
 
 
 
 
 


Review 18 Sep 2019
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a PIR light and checking fuse box wiring.
 

"Done quickly and efficiently and at a good price. "
 
 
 
 
Team:
Paul Brister
 
 
 


Review 19 Aug 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wiring for power shower.
 
Cost: £143

"Worked very hard and cheerfully up in our loft on the hottest day of the year. "
 
 
 
 
 
 


Review 29 Jul 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace lounge light fittings and outside light.
 

"Paul was very helpful and went the extra mile to resolve a problem with the installation of my outside light. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To replace the consumer unit in the garage and move to bedroom cupboard. Garage door has electric motor so no access if supply fails.
 
Cost: £550

"Excellent workmanship. "
 
 
 
 
 
 


Review 1 Jul 2019
Recommended by customer in NR7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double socket behind fixed wardrobe.
 
Cost: £148

"Great service, affordable prices would use again and highly recommend.
Thank you. "
 
 
 
 
 
 


Review 17 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing ceiling light.
 
Cost: £40

"Very pleased with the work which was carried out speedily and efficiently.

Have used this firm before and would do again. "
 
 
 
 
 
 


Review 21 May 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Replacing fluorescent lighting in kitchen with twin lead light fitting.
 
Cost: £127

"I have used Paul Brister several times recently and his work is always very satisfactory. "
 
 
 
 
Team:
Paul
 
 
 

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