Ion Electrical (Scotland) ltd

Spalding House, 90-92 Queen Street
Broughty Ferry
Dundee
DD5 1AJ

Electrician

Listed under:  Electricians
100% recommended   Rating Ion Electrical (Scotland) ltd 10/10
21 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 21 reviews since 2019
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Alan & Dave were great. Very clear and timeous communication with good advice and all with a good personable manner on the phone and by text and email. I live in Glasgow and my rental property flat...."   more
 
" Sorely tempted to give a terrible review but for purely selfish reasons.... just so that when we next need an electrician, Ion Electrical are less likely to be busy and not able to fit us in! In all ...."   more
 
" Before deciding on a firm, I checked on trusted trader website and read reviews. This firm proved to be very reliable."   more
 
" The work was being carried out at my elderly parents house and Dave was fantastic. He kept me informed on what was happening and went above and beyond. I was so impressed by how quickly he responde...."   more
 
 
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Customer Reviews
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Review 6 Mar 2020
Recommended by customer in G46
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smoke Detector Heat Detector EICR Certification Remedial Work for EICR Fixed bathroom light fitting
 
Cost: £443
 

"Alan & Dave were great. Very clear and timeous communication with good advice and all with a good personable manner on the phone and by text and email.

I live in Glasgow and my rental property flat is in Dundee and they managed the whole process easily. They communicated well with my tenants who were very impressed with their manner and professionalism on the two visits to the flat to carry out the work.

I have already recommended them highly to my mum who lives in Dundee and I will be helping promote them to my friends on Facebook. I will definitely contact them for any future work no matter the size of the job.

Thanks ION. You made what could have been stressful, effortless.

Can't recommend highly enough."
 
 
Team:
Alan & Dave
 
 
 


Review 29 Jan 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lamp hanging from upstairs ceiling after loft ladder fell and caused ceiling to ''shake'' + ongoing problems with flickering lights in 2 bedrooms. Lighting cable found to be burnt out at light fitting. on further investigation also found cable to be trapped underneath attic flooring. renewed cable from the first accessible position and removed faulty part. replaced dimmer switches in bedrooms for normal switch.
 
Cost: £53
 

"Sorely tempted to give a terrible review but for purely selfish reasons.... just so that when we next need an electrician, Ion Electrical are less likely to be busy and not able to fit us in!
In all honesty, we could not have asked for a better service. The job was completed within just a few of hours of phoning to report the problem. The workmen were friendly, polite, explained everything to us and the options available to us. They also vacuumed up the area (including the bits of plaster which had fallen from the ceiling previously for which they were not responsible for). Finally, the work was completed to a high standard and the charge was very reasonable.
I would definitely recommend Ion Electrical and am sure I'll be a repeat customer! 😊"
 
 
Team:
Alan and ?
 
 
 


Review 29 Jan 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I needed 3 security lights replaced,I supplied the lights. The guys arrived about 1 hour after I phoned. They gave me a quote and returned later that day to do the work. I''m exceedingly happy about their work, very professional and friendly.
 
Cost: £53
 

"Before deciding on a firm, I checked on trusted trader website and read reviews.

This firm proved to be very reliable."
 
 
 
 


Review 12 Oct 2019
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing thermostat in water tank and fix broken storage heater.
 
Cost: £166
 

"The work was being carried out at my elderly parents house and Dave was fantastic. He kept me informed on what was happening and went above and beyond. I was so impressed by how quickly he responded, making sure my parents weren't left without hot water or heating.

I would have no hesitation in recommending him and have kept his number just in case we ever need an electrician."
 
 
Team:
Dave
 
 
 


Review 9 Jul 2019
Recommended by customer in DD5

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing various sockets throughout the house ie. hall, living room & utility room, rewiring immersion heater & installing loft lights & socket. Trace & repair faults in 2 way lighting system & sockets in utility room.
 
Cost: £350
 

"Dave, Alan & Jamie attended at the time they specified. They were respectful of our home tidied up & all work carried out professionally for a very reasonable price.
We are delighted with the work & would happily recommend ION Electrical"
 
 
Team:
Dave, Alan & Jamie
 
 
 


Review 4 Jul 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change sockets and plugs and removed old wiring, making unused sockets safe.
 
Cost: £185
 

"Alan and his colleague arrived promptly as agreed and got to work straight away. They explained the options available to us and carried all work out efficiently going the extra distance to locate a separate junction box to fix a hallway light they noticed a problem with.
They left everything clean and tidy and I will be sure to use them again for any electrical problems. I would not hesitate to recommend them to anyone else."
 
 
 
 


Review 4 Jul 2019
Recommended by customer in DD1
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of heating system throughout flat and installation of additional sockets
 
Cost: £380
 

"I cannot praise Allan and his team highly enough for the work that they carried out for me recently. I had my entire heating system replaced and Allan came up with fantastic ideas logistically in terms of where the new system could go and what I required to efficiently heat the property. I ended up purchasing the system myself and asked Allan to install it. Allan is extremely knowledgeable in his trade and explains things thoroughly before, during and after the work is carried out and completed.

Allan came out twice to provide advice in terms of whether or not the system I purchased was suitable and where they could be installed. He was also regularly in touch by phone. I was particularly impressed at how quickly a date was fixed for installation and Allan and his apprentice Jamie arrived on time and carried out the works to a very high standard with no mess left behind and took the trouble to stay behind to help me set up the smart features on the system. He also contacted me the following day to make sure that everything was working as expected. The overall price was very reasonable and I will definitely use Ion Electrical again.

Thank you all again for your hard work and for making this process so easy!!!"
 
 
Team:
Allan & Jamie
 
 
 


Review 3 Jul 2019
Recommended by customer in DD5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Needed a socket removed from one wall and one added to another wall
 
Cost: £99
 

"Someone was able to come and see me within a few days of enquiring. Nothing was too much trouble and the team were lovely. Would definitely use again and recommend."
 
 
Team:
Dave
 
 
 


Review 12 Jun 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New electrical sockets, telephone socket moved. New loft light and socket in loft.
 
Cost: £280
 

"Allan and Jamie were great. They moved what needed to be moved to start work and replaced it after. Explained everything and listened to my requirements. They were very tidy and any mess made was cleared away. Not just knowledgeable and professional but cheerful too.
Jamie the apprentice did a very good job whilst being supervised by Allan. A great team and and great job done.
Highly recommended.
Will definitely be using Ion Electricals in the future."
 
 
Team:
Allan and Jamie
 
 
 


Review 10 Apr 2019
Recommended by customer in DD5

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House Re-wiring Consumer Unit Replaced EIRC Report

"Alan, Dave and Jamie did an excellent job rewiring our house.

Any issues were explained and a suitable solution was offered and carried out efficiently.

They were tidy and very professional and we have no hesitation in recommending Ion Electrical.
"
 
 
Team:
Alan, Dave and Jamie
 
 
 


Review 14 Mar 2019
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Several electrical tasks
Rewire kitchen
New fuse box
External wiring.
 

"Always punctual, polite and very tidy workers
Standards really high quality.
Highly recommended.

"
 
 
 
 
Team:
David Ramsay Alan Allardice
 
 
 


Review 21 Feb 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing bathroom lights, adding new lights and fan. Re wiring for new bathroom cabinet and removing old wiring.
 
Cost: £273
 

"Dave and Alan are very pleasant and tidy workmen. They turn up to do the work prepared and on time!"
 
 
Team:
Dave and Alan
 
 
 


Review 5 Feb 2019
Recommended by customer in PH2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed down lights in my hall. Supplied and fitted
 
Cost: £300

"Turned up when he said would carry out the work. Price was agreed before hand, nothing extra charged. Very personable and was very respectful in my home. I would highly recommend this company. Good value for excellent quality and service."
 
 
 
 
Team:
David
 
 
 


Review 25 Jan 2019
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new sockets and lights in bar area.
 
Cost: £600

"Really happy with the job done - Minimal disturbance to the pub - Really friendly polite guys"
 
 
 
 
Team:
Dave Alan
 
 
 


Review 25 Jan 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Thermostatic heating control supplied and fitted
 
Cost: £50

"Ion Electrical turned up on time and during the work carried out were very friendly and committed to the job. There was no mess left behind and I'm now the happy owner of a cosy home. "
 
 
 
 
Team:
Dave Ramsay Alan
 
 
 


Review 24 Jan 2019
Recommended by customer in PH2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 2 electric panel heater(commercial)
 
Cost: £800

"Happy to recommend would use services again"
 
 
 
 
 
 


Review 21 Jan 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Labour 26/9/18 and 17/9/18.
Led light fitting.
5' LED Batten
LED Lamps
 
Cost: £150

"Both Dave and Alan visited my premises gave me their thoughts and advice which I took.
I agreed to all works and the job was carried out very professional on time and on budget.
Very satisfied customers "
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in PH1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewire hallway for electrics, lighting, bell and relocate BT master socket(phone)
 
Cost: £475

"I was very happy with Ion Electrical. I have asked them back to quote on other work."
 
 
 
 
 
 


Review 18 Jan 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of light fittings both interior and exterior
 
Cost: £150

"The job was carried out very efficiently, on time and to the quoted price. No complaints at all. Have recommended the business to others who have had work done and who have been equally happy with the quality of the work and the price."
 
 
 
 
 
 


Review 16 Jan 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Varied and multiple jobs. Replacement consumer unit / sockets and lights to move. Complex works terminating light and power to a garden.
 
Cost: £350

"Dave and Teams work is to a very high standard and competitively priced. They do the job the way I expect it to be done and I am fussy. Personally I would not use any other electrical team or company. "
 
 
 
 
Team:
Dave Alan
 
 
 

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