J Cullen Electrical

1 South Taymouth Street
Carnoustie
Angus
DD7 7JG

Electrician

Listed under:  Electricians
100% recommended   Rating 9.9/10
136 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 136 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The work was carried out when agreed and I was kept up to date with anything that came up unexpectedly. The work was completed quickly, to a high standard and the flat cleaned up afterwards. The bill...."   more
 
" First class service, very professional. "   more
 
" Neat, tidy electrician Brilliant job done. "   more
 
" Very good service. Delighted with results. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

1st 4
approachable 3
arrived 4
business 4
careful 3
charges 3
class 7
Clean 8
cleaned 5
competent 3
Considerate 4
courteous 4
Cullen 29
definitely 4
Delighted 3
efficient 15
Electrical 7
electrician 11
Excellent 22
extremely 3
fair 4
family 5
fast 3
friendly 16
friends 6
good 15
Great 10
happy 11
helpful 12
highly 8
himself 6
honest 7
Jim 34
manner 6
mess 7
Neat 7
pleasant 9
polite 7
professional 13
reasonable 6
recommend 24
recommended 8
reliable 23
service 19
standard 22
tidy 31
trustworthy 7
Turned 6
worker 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 May 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An electrical test for the flat 1 our venting out, PAT test, fitting of smoke alarms, CO alarm cheat sensor, moved all earth cable and took down an electric fan in the bathroom.
 
Cost: £448

"The work was carried out when agreed and I was kept up to date with anything that came up unexpectedly. The work was completed quickly, to a high standard and the flat cleaned up afterwards.
The bill was as expected and Jim was happy to look at additional issues without charging."
 
 
 
 
 
 


Review 1 May 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fault finding, replacing wall socket.
 
Cost: £58

"First class service, very professional. "
 
 
 
 
 
 


Review 21 Feb 2019
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New light sockets and heat boiler controller.
 
Cost: £366

"Neat, tidy electrician
Brilliant job done. "
 
 
 
 
 
 


Review 5 Dec 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing double oven and grill
 
Cost: £596

"Very good service. Delighted with results. "
 
 
 
 
 
 


Review 5 Dec 2018
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install two LED lights above spa bath in pool hall.
 
Cost: £89

"Excellent from Jim yet again!
Great communication, very tidy, quality work!"
 
 
 
 
 
 


Review 12 Nov 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrading emergency lighting in mail areas.
 
Cost: £184

"Really nice man, who is quick and efficient and cares about his customers. "
 
 
 
 
 
 


Review 23 Jul 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace transformer and light fittings in bathroom.
 
Cost: £200

"Work carried out expertly and in good time at a reasonable cost.
In addition, Juin found a solution to accessing and replacing the old transformer which had been left in a very awkward position.
Excellent work from a pleasant, very skilled electrician."
 
 
 
 
 
 


Review 25 Jun 2018
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double socket fitted. New kitchen heat detector. Moving smoke alarm. New light fitting bathroom. Moving / fitting light dining room.
 
Cost: £106

"Jim is very reliable, trustworthy and always prompt. Very pleasant to have working in the house. Always prompt."
 
 
 
 
 
 


Review 22 Jun 2018
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pat testing
 
Cost: £88

"Really nice, friendly guy turned up on time, very tidy, well recommended."
 
 
 
 
 
 


Review 12 Jun 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen fitted so new sockets, Lights, Oven, Hob extractor fan and heating and hot water control.
 

"Excellent the work was done on time and to a very high standard with no mess or upheaval."
 
 
 
 
 
 


Review 12 Jun 2018
Recommended by customer in PH12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical works to kitchen, utility, hallway. New
sockets, dimmers, down-lighters.
 
Cost: £1880

"Jim was very personable and approachable. Nothing
was too difficult or too much trouble. Very flexible and patient when decisions made during course of renovation meant changes to work already
completed. Very reasonable charges would highly recommend."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom, lights and additional outside light.
Remove elect supplies cables.
 

"Great job done. All left. Clean and tidy. Would definitely use J Cullen again.
"
 
 
 
 
 
 


Review 1 May 2018
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new alarm for fire protection.
Also fitted new lights for whole office.
 

"The service we receive is excellent and always very professional and great work.
Always available and smiling."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mr. Cullen was fixing a broken light, fitting and replacing parts on another light.
He also replaced light bulbs and advised about the best type to buy for value for money.
 
Cost: £80

"Excellent service all round.
Mr. Cullen arrived on time and was friendly, polite and helpful.
He tidied up after completing the work.
He was happy to advise me with a couple of queries I had.
Definitely a trusted trader.
"
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace extractor fan in bathroom and kitchen.
Fix light in bathroom.
Cost to fit bathroom light and replace bathroom extractor fan.
 
Cost: £115

"Friendly, honest and very trustworthy.
Considerate and tidy work.
Never left a mess behind.
I have used this firm: 5+ years."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various work:
Fitting lighting improvements.
Refitting of door bell.
Repair and refitting of TV Ariel.
No retained records of costs.
 

"Very friendly, highly reliable and always willing to take on jobs large and small.
I have used this firm: 5+ years."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair external signage.
Fit new switch back area lights.
Repair fire alarm and test.
 

"Jim provided a great service and a reasonable price for work done.
Very clean and tidy."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New lights in hall and bedroom.
 

"Nice manner, very neat and tidy worker.
Carried out lovely job on lighting."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old lighting in gym and replaced with new led units.
 

"Fantastically efficient work, carried out with a smile. Cannot put any faults to Jims work. "
 
 
 
 
 
 


Review 7 Sep 2017
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jim Cullen has undertaken three electrical installation for us. One to install underfloor heating. One to install electricity to an out building. One to install a community defibrillator.
 

"Jim Cullen is honest, reliable and skilled. He always does a good job and has a friendly, polite disposition. undertaken in a timely and efficient manager and he cleans and tidy's up after himself. I have no hesitation in recommending him and am very happy to do so."
 
 
 
 
 
 

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