Pulse Electrical (Dundee) Ltd

25-27 City Road
Dundee
Angus
DD2 2BL

Electrician

Listed under:  Electricians
100% recommended   Rating 9.3/10
40 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 40 reviews since 2008
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.3/10 Tidy Rating 9.3
There was little disruption and the site was left clear and tidy

 
Service 9.4/10 Service Rating 9.4
The team was friendly, helpful, considerate and professional

 
Value 8.9/10 Value Rating 8.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We only use pulse and no once else. "   more
 
" Very professional and reliable firm. "   more
 
" Excellent service. Good workmanship. Turn up when they say. "   more
 
" Fantastic company to deal with including all the team from office staff to electricians. Would recommend them to anyone. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

competent 3
efficient 3
Electrical 5
electrician 2
electricians 2
Excellent 3
Good 9
happy 3
helpful 4
level 2
management 3
operatives 2
problems 2
professional 7
prompt 4
promptly 3
pulse 9
recommend 4
reliable 8
requested 2
service 10
standard 3
tidy 2
turned 2
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jul 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All repair and new wiring to machines to numerous to state here.
 

"We only use pulse and no once else. "
 
 
 
 
 
 


Review 15 Jul 2019
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various property maintenance
 
Cost: £6000

"Very professional and reliable firm. "
 
 
 
 
 
 


Review 15 Jul 2019
Recommended by customer in PH10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various work throughout the year totalling several hundred pounds.
 

"Excellent service. Good workmanship. Turn up when they say. "
 
 
 
 
 
 


Review 10 Jul 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various repairs and new installs of light fittings, wiring. Also electrical inspection of wiring.
 
Cost: £29450

"Fantastic company to deal with including all the team from office staff to electricians. Would recommend them to anyone. "
 
 
 
 
 
 


Review 5 Jul 2019
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various electrical works in conjunction with property management of properties we factor.
 

"Pulse Electrical (Dundee) Ltd are an efficient of reliable company hence the reason we employ them. "
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re routing electrical supply for new mot bay.
Wiring and fitting new water heater.
Emergency call out for air compressor breakdown.
 
Cost: £1500

"Have used pulse on a few occasions now and Mike has always been accommodates supplying an electrician on site when we requested one to fit in with other trades."
 
 
 
 
 
 


Review 6 Apr 2018
Recommended by customer in DD1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Various.
 

"Various.
All good."
 
 
 
 
 
 


Review 5 Apr 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install consumer unit and and elect points.
 
Cost: £600

"Job done on budget and on time."
 
 
 
 
Team:
Ewan Ramsey
 
 
 


Review 4 Apr 2018
Recommended by customer in DD1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical installation and associated wiring for extraction fan and speed control.
 
Cost: £600

"Quotation received promptly.
Work carried out on date and time organised.
Workmen were organised and very efficient.
Workmen cleaned site on completion of work.
Detailed invoice submitted as per question.
Excellent service."
 
 
 
 
Team:
R Thomson
 
 
 


Review 3 Apr 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Diagnose fault and repair faulty wiring.
 
Cost: £126
 
 
 
 


Review 27 May 2016
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fix plug socket.
 
Cost: £35

"Very tidy, prompt and reliable. Would use again."
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in DD2
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install outside lights in the front and back garden.
 
Cost: £440

"Pulse Electrical have been very helpful and completed the job to a very high standard."
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace fuseboard.
 
Cost: £312

"Well presented staff that turned up good standard of work carried out."
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer
 My Age: up to 29 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgraded my smoke detectors.
 

"Fast and reliable"
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install new downlight and fan in our en-suite.
 
Cost: £144

"The electrician turned up on time and was extremely careful when doing the works as the en-suite had recently been done up. He was very tidy and helpful whom I was asking questions about what type of LED lamps to use."
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I asked for Pulse Electrical to come out and install. Some new lights in my kitchen.
 
Cost: £42

"Friendly professional and helpful."
 
 
 
 
 
 


Review 27 May 2016
Recommended by customer in PH10
 My Age: 70 + 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To repair outside lights.
 
Cost: £180

"Polite workmen and a professional service.
Happy to recommend."
 
 
 
 
 
 


Review 18 Jun 2010
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired my bedroom heater.
 

"Very quick service, will definitely use again. Thanks Pulse."
 
 
 
 
 
 


Review 18 Jun 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Increasing number of sockets in house.
 

"Good value, prompt service."
 
 
 
 
 
 


Review 21 Nov 2009
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing immersion heater thermostat. Replace light fitting on bed headboard. Supplying new door bell system. The above was carried out at my house but they also replaced wiring at main switch board at down floor South Church, Dundee on my instructions.
 

"The management carried out any survey promptly and the estimates were competitive. The work was also carried out in an efficient manner."
 
 
 
 
 
 

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