R A S Crockett & Partners

69-71 Scott Street
Dundee
Angus
DD2 2BA

Electrician

Listed under:  Electricians
98% recommended   Rating 9.7/10
379 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 379 reviews since 2007
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work carried out efficiently no time wasting. Every confidence in Darren and his team. Cleaned up after every step in installation. Highly recommend them as honest down to earth guys. "   more
 
" Very satisfied with work done. "   more
 
" Very efficient work, will carried out, cleaned up and left tidy. Would definitely recommend to others. "   more
 
" Highly satisfactory "   more
 
About Us


We are a family run business, celebrating 50 years and winners of Best Small Electrical Contractor in Scotland at SELECT Electrotechnical awards 2014.

We pride ourselves on providing good quality, reliable workmanship at fair prices.
We can carry out electrical jobbing and repair work in both domestic and commercial properties; house rewiring; inspection and testing; portable appliance testing; HMO testing.

We have an electric heating division (21st Century Heating) which installs a direct acting, central heating system without pipes and is a complete gas and oil free alternative, and a direct replacement for existing storage heaters.

Members of SELECT, NICEIC

Visit our heating website www.21stcenturyheating.com and find us on Facebook for current offers and updates.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 93%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 94%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 7
ago 4
certainly 8
class 8
Clean 15
Cleaned 9
Crockett 31
Darren 8
definitely 11
Delighted 10
disruption 9
efficient 42
efficiently 18
electrical 10
electrician 25
electricians 9
Excellent 63
explained 12
friendly 39
friends 8
Good 41
Great 8
happy 27
Heaters 8
heating 9
helpful 45
Highly 19
installation 10
mess 12
pleasant 14
pleased 23
polite 17
problem 10
problems 8
professional 33
prompt 10
quality 13
quick 8
quickly 9
quote 9
recommend 42
recommended 8
reliable 20
satisfaction 9
satisfied 18
service 62
standard 22
tidy 33
workmanship 14
Workmen 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Jul 2019
Recommended by customer in PH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating installation.
 
Cost: £2792
 
 
 
 


Review 4 Jul 2019
Recommended by customer in DD1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace storage heaters and panel heater with updated models.
 
Cost: £3093

"Work carried out efficiently no time wasting. Every confidence in Darren and his team. Cleaned up after every step in installation.
Highly recommend them as honest down to earth guys. "
 
 
 
 
Team:
Darren Crockett
 
 
 


Review 29 Jun 2019
Recommended by customer in KY16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of
2 storage heaters and 3 radiators.
 
Cost: £3210

"Very satisfied with work done. "
 
 
 
 
Team:
Michael Mac
 
 
 


Review 30 May 2019
Recommended by customer in DD4
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of shower unit incl all fitting.
 
Cost: £150

"Very efficient work, will carried out, cleaned up and left tidy. Would definitely recommend to others. "
 
 
 
 
 
 


Review 23 May 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 night storage radiators.
 
Cost: £1923
 
 
 
 


Review 22 May 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of bathroom extractor fan.
 
Cost: £103

"Highly satisfactory "
 
 
 
 
 
 


Review 17 May 2019
Recommended by customer in KY16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent, clean and tidy
Work through out.
 
Cost: £1966

"Would highly recommend. "
 
 
 
 
Team:
Mike Max
 
 
 


Review 13 May 2019
Recommended by customer in DD6
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remaining storage heater from bathroom, fitting new heater and changing dinning as required.
 
Cost: £337

"The workman was an hour late - an unavoidable delay I understand - But it wasn't crucial and I was pleased to see the same person once had done work in my house before. "
 
 
 
 
 
 


Review 8 May 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 storage heaters and install towel rail
change some sockets
 
Cost: £2205

"Work carried out
Very efficiently.
Am very pleased with work."
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new central heat and remove old system
 
Cost: £3000

"First class"
 
 
 
 
 
 


Review 25 Apr 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting lighting pendants
 
Cost: £52
 
 
 
 


Review 25 Mar 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Restore lighting to part of the house which failed on a friday afternoon.
 
Cost: £279

"Robbie came at 5p.m and restored some lights before leaving at 6.15pm. Unable to locate the fault. He returning first thing Monday with Liam and methodically traced wires under upstairs floors. 'The Boss' came with advise and then Paul's eventually a pump, we don't use, was found to be the culprit.
The floors and carpets were put back beautifully.
We were so grateful for alternation on a Friday evening and the restoration of light to all the house. "
 
 
 
 
 
 


Review 25 Mar 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of smoke detecting on featured property.
 
Cost: £720
 
 
 
 


Review 14 Mar 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed new electric heating fitting 4 radiators
New fan heater in bathroom
New extractor fan in bathroom
New extractor fan in kitchen.
 
Cost: £2310

"Paid half before work started (1155)
The men were courteous, friendly and I felt very comfortable with them in the house.
They took all the old heater away and cleaned up all the debris.
Highly recommended!"
 
 
 
 
Team:
Liam Michael
 
 
 


Review 21 Jan 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace storage heaters with quantum heaters. Install towel rail. Move towel rail. Install panel heaters x 2 All supplied and installed
 
Cost: £3268
 
 
 
 


Review 7 Jan 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of ceiling light replaced by 2 ceiling lights - hall cooker head/extractor fan fitted - kitchen.
 
Cost: £250

"Reasonable price reliable.
Cleared up after wards helpful.
Carried out the work in a professional, skilled manner. "
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove three night storage heaters.
Install two new night storage heaters.
 
Cost: £2100

"Clean tidy and very competent."
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of 1 heater in bedroom.
 
Cost: £288

"The electrician was very professional, articulate, and explained in detail the work involved.
He left no mess, the installation was excellent, and explained how the digital temperatures were worked.
Excellent all round, and thoroughly recommended."
 
 
 
 
 
 


Review 17 Dec 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House re-wire; inside and outside.
 
Cost: £8900

"The work was carried out by 2 of Mr. Crockett's team, with occasional site visits by Mr.Crockett himself. Complicated job as the house, built in 1960's required all previous installation to be renewed. Team managed to find workable solution to all the technical and physical challenges.
Good humoured, resourceful, Tidy, conscientious and anxious to achieve high standard on completion. "
 
 
 
 
 
 


Review 14 Dec 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing and storage heaters with Quantum equivalents.
 

"Excellent work-not a spot of dust left behind and all exactly of time."
 
 
 
 
 
 

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