PR Consultation Ltd T/A UBS Solar

Tudor Cottage Stoke Road
Dunston

NR14 8PE

Electrician

Listed under:  Electricians
100% recommended   Rating PR Consultation Ltd T/A UBS Solar 9.8/100
5 reviews since 2023
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 5 reviews since 2023
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" From consultation to post fitting the whole process was easy and efficient. Reliability and attention to detail was first class. Phil, Nick, the scaffold and installation teams have made the process ...."   more
 
" UBS Solar have done a great job, taking us from quote to handover of the Solar Panel System. We are now happily making use of the sun's rays for the majority of our electric. As part of a number of ...."   more
 
" "First class service provided from start to finish. I am really happy with the quality of the installation for my solar panels and the communication provided throughout the process. Phil and Nick gave...."   more
 
" Nick helped me throughout the process which was relatively cheap and hassle free. My installer Edwardo was able to get the job done relatively quickly and I’m satisfied with the product and service ov...."   more
 
About Us


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In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

best 2
deliver 2
energy 3
finish 2
helped 2
installation 3
look 2
making 2
Nick 3
Panel 3
panels 2
Phil 2
process 3
product 2
professional 2
property 2
really 2
service 3
Solar 5
System 2
UBS 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Sep 2024
Recommended by customer in S35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Consultation for and fitting of solar panels. This included a home visit to discuss the viability of installing solar panels, preparing a quote and progressing the acceptance, organising scaffolding and installation teams and signing of all necessary documentation and explaining various procedures.

"From consultation to post fitting the whole process was easy and efficient. Reliability and attention to detail was first class.
Phil, Nick, the scaffold and installation teams have made the process easy and stress free. Even our neighbours commented on the on site teams being professional, tidy and polite.
Everything was clear, easy to comprehend and well organised.
We would highly recommend UBS Solar"
 
 
Team:
Phil and Nick at UBS Solar. The local scaffold team from Darnall in Sheffield and the installation team from Essex.
 
 
 

Review 29 Oct 2023
Recommended by customer in PE21
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Assessment for and Installation of Solar Panel System, including battery.

"UBS Solar have done a great job, taking us from quote to handover of the Solar Panel System. We are now happily making use of the sun's rays for the majority of our electric.
As part of a number of upgrades we have done to our bungalow, solar panels were something we weren't sure about. Speaking to Phil I was impressed at his knowledge and for a sales-person he was not at all pushy - having had quotes from other companies for solar, I was messaged day and night. Once UBS' quote was received we were given plenty of time to assess and see where it fitted in with our budget. We went ahead, and were handed over to Nick in Operations. We discussed at length the other works being done and the timescales for when the solar could be fitted in. Nearer to the installation date I had a video conference with the electrician - Lee, to run through the layout and how cabling would pass through the building. This allowed us to be well prepared for all the works that were done.
We held out for a certain type of solar panel - all black - as we were putting a lot of thought into the exterior look of the property. Nick managed to supply the black panels for the job, but had to secure them quite ahead of the installation, in case the stock went short again. Storing them on site was not an issue so we went ahead. All deliveries of panels, rails and fittings, and contractor attendance were well notified by Nick, no-one and nothing turned up by surprise.
Both the electrician Lee and the Roofer Ryan were very professional, and really had great attention to detail.
The installation went well, the handover was very professionally put together in a pack, and we now have a feed in tariff with our energy supplier. We have a great app on our phones where we can see exactly what is happening - topping battery/feeding grid, and I think this visibility is adding to our re-assurance that we've made the right decision. The whole team at UBS have put together a great end-to-end method to deliver customers the benefits of solar, from the quote to the handover.
"
 
 
Team:
Phil, Nick, Lee, Ryan, Eloise.
 
 
 

Review 12 Oct 2023
Recommended by customer in CO11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panel installation

""First class service provided from start to finish. I am really happy with the quality of the installation for my solar panels and the communication provided throughout the process. Phil and Nick gave good advice and seemed very knowledgeable about the industry. I was given additional support to identify the best product for my property which helped me understand the energy savings I could make so it made my choice easier. Don’t look further than these guys. I will definitely use your services again on my next project. Highly recommended.""
 
 
Team:
Phil and Nick
 
 
 

Review 11 Oct 2023
Recommended by customer in G62
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar installation

"Nick helped me throughout the process which was relatively cheap and hassle free. My installer Edwardo was able to get the job done relatively quickly and I’m satisfied with the product and service overall"
 
 
Team:
Thank you Nick Panay
 
 
 

Review 9 Oct 2023
Recommended by customer in EN80
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The were 2 installation teams, consisting of skilled Solar Panel installers and electricians. Both teams carried out their respective physical installations of the solar panels and Inverter/Battery system. Solar panels were securely mounted on the roof and then the cabling and Panels proceeded that work. Wiring was installed to connect the panels to the inverter and electrical systems. Meanwhile the inverter, battery and all other sundries were carefully being installed into their pre-agreed locations. The system underwent comprehensive testing to ensure all components were functioning correctly. Any issues were addressed and resolved during that phase. The final step was the guys walking me through the app to ensure that I understood how the system could be monitored and adjusted through it.

"I recently had the pleasure of working with UBS Solar for the installation of a solar panel system on my home (Hybrid system with battery), and I couldn't be happier with the entire process and the results. From start to finish, it was a seamless and professional experience that exceeded my expectations in every way.

They combine exceptional customer service, high-quality products, and expert craftsmanship to deliver a solar solution that not only saves money but also contributes to a more sustainable future. Investing in solar energy with them was one of the best decisions I've made for my home, and I couldn't be happier with the results. Thank you for making the transition to clean energy so smooth and rewarding!"
 
 
Team:
Phil, Nick, Matt & Matthew
 
 
 
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