Derek Mitchell Electrical Ltd

Unit 1 Heathhall Industrial Estate, Link Road
Heathhall
Dumfries & Galloway
DG1 3JW

Electrician

Listed under:  Electrical Contractor, Electricians
97% recommended   Rating Derek Mitchell Electrical Ltd 9.8/100
39 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 39 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" First class service, came out and completed my gas safety certificate in a professional manor for my business. fast, clean and professional. Highly recommend for anyone. Thanks for all your help."   more
 
" It was imperative we had the work carried out immediately and within 30 hours of our problem being diagnosed we had a new boiler fitted. That was far beyond our expectations. Throughout the process we...."   more
 
" Did the job that was required"   more
 
" the person who undertook the work was friendly and professional. They were neat and tidy and explained what they were doing and why. They cleared up immediately and left no mess at all. I felt satisfi...."   more
 
 
About Us



Businesses
login to your control panel
to add your video or text here
     
Customer Reviews
Sort:        

» 2 1

Budget:  


Review 4 Aug 2020
Recommended by customer in DG10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
providing a gas safety certificate for my business
 
Cost: £141
 

"First class service, came out and completed my gas safety certificate in a professional manor for my business. fast, clean and professional. Highly recommend for anyone. Thanks for all your help."
 
 
 
 


Review 31 Jul 2020
Recommended by customer in S36
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new boiler
 
Cost: £3503
 

"It was imperative we had the work carried out immediately and within 30 hours of our problem being diagnosed we had a new boiler fitted. That was far beyond our expectations. Throughout the process we were kept well informed and every aspect of the process was thoroughly explained. All members of staff, without fail were courteous and helpful through the process. The product itself is excellent and the price was also competitive. Special thanks to Laurie Irving the very best member of staff from a Company we will be using again and would thoroughly recommend."
 
 
Team:
Laurie Irving and Cari
 
 
 


Review 27 Jul 2020
Recommended by customer in DG7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PAT Testing

"Did the job that was required"
 
 
 
 


Review 27 Jul 2020
Recommended by customer in DG1

 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service
 
Cost: £84
 

"the person who undertook the work was friendly and professional. They were neat and tidy and explained what they were doing and why. They cleared up immediately and left no mess at all. I felt satisfied that they were highly competent and I trusted their work.

I have had my boiler serviced by this individual on 2 previous occasions and have never had any problems at all.

They made sure to comply with all of the covid-19 hygiene measures, spraying wiping every surface that they touched with antibacterial spray, and wore a facemask at all times."
 
 
Team:
Laurie Irving
 
 
 


Review 27 Jul 2020
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service on a gas boiler
 
Cost: £84
 

"This is the second time I have used them to service my boiler as they did such an excellent job the first time. I would have no problem recommending this company to anyone who needs this type of work doing'"
 
 
Team:
Laurie
 
 
 


Review 23 Jul 2020
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New radiator fitted in the kitchen.
 
Cost: £325
 

"New radiator fitted. Excellent service and completed to a high standardm. the workers are very pleasant and helpful."
 
 
 
 


Review 14 Jul 2020
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As usual Laurie was very nice and did an excellent job for me. So pleasant to have such a nice chap to do a good job.
 
Cost: £84
 

"Excellent service"
 
 
 
 


Review 2 Jul 2020
Recommended by customer in DG14

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate and repair domestic fuel tank leak
 
Cost: £189
 

"Professional and reliable service from Derek Mitchell engineers. Competitive pricing and honest invoicing. Best in the area by far."
 
 
Team:
Laurie and Mick
 
 
 


Review 24 Jun 2020
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
servicing of two boilers

"The engineer was very polite whilst servicing the 2 x boilers and the value for money was excellent."
 
 
Team:
Laurie and Cari
 
 
 


Review 24 Sep 2019
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating boiler service
 
Cost: £84
 

"Very happy with the service provided.The price for the service I felt was fare and the engineer sent was very competent"
 
 
Team:
Larrie
 
 
 


Review 3 May 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had a small burst pipe in bedroom below floor from heating system.....

"Laurie attended within 2 hours and had it all fixed with new manifold etc in no time..... absolutely fantastic service. This company service my boiler annually so already had their number .... great service....and local too!"
 
 
Team:
Laurie
 
 
 


Review 13 Nov 2018
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
2 sockets wired plus 2 loft lights New trip switch fuse box and all circuits in house check to be assured safe Issue of Report
 
Cost: £957
 

"Very much appreciated them coming quickly as involved in renovating sons 1st time buyer house
Taken aback though at having to get new fuse box as we just needed loft lights and sockets. Regulations apparently. But reassured that house electrics are safe.

Engineers seemed a little slow at getting the sockets in. Hadn't realised it would take so long."
 
 
Team:
Declan, Alex? And "Brad"
 
 
 


Review 18 Aug 2018
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Solar Panels and other home electrical works.
 
Cost: £10000
 

"Good reliable company who provided what we required without any disruption.
Staff are all well qualified with good pleasant manners and are all capable of carrying out a good high standard of workmanship.
Office staff are extremely efficient in passing on calls to the appropriate people."
 
 
Team:
All staff members
 
 
 


Review 18 Aug 2018
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work entailed a replacement of a thermostat in a hot water tank and replacing a faulty switch on a storage heater.

"The response time was very quick, within the hour. The electrician carried out the work quickly and efficiently and was very helpful and informative about both jobs.
I would not hesitate to call Mitchell's again for any other electrical work work I would require.
I can only say how pleased I was about the whole job. The firm were helpful, efficient and courteous throughout the whole experience."
 
 
Team:
Les
 
 
 


Review 16 Aug 2018
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full Electrical rewire of commercial building including upgrading lighting to LED,additional sockets and installation of IT system.
 
Cost: £5000
 

"we use Mitchell Electrical for numerous new build and refurbishment projects throughout the Uk and have always found them to be extremely helpful,they do what is agreed when it is agreed with no hassle or fuss, we will definately use tem for all future projects."
 
 
Team:
Iain and Paul
 
 
 


Review 16 Aug 2018
Recommended by customer in dg12

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
top job very satisfied

"good service"
 
 
 
 


Review 16 Aug 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Serving of Fire alarm.

"Girls always polite when answering the phones and deals with your query quickly.The guys that come and service the alarm are on time and efficient and take care not to make a mess when going round the rooms.Would recommend them to anyone.
Marjory Burnett"
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New vanity unit lights and driver ( bathroom ).
 
Cost: £120

"Efficiently done by a pleasant electrician."
 
 
 
 
Team:
David Doherty
 
 
 


Review 19 Jun 2017
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New element fitted to the grill of my cooker.
 
Cost: £132

"The work was done expertly and with no problems whatsoever. A very efficient and pleasant young man. He ordered part. It arrived quickly; and the cooker was sorted just as quickly. Excellent job."
 
 
 
 
Team:
David Doherty
 
 
 


Review 8 Jun 2017
No Recommendation by customer in DG1
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Removal of a tree growing in a very high gutter.
 

"Unfortunately the work was not completed due to the fact that the cherry picker was not long enough to reach the gutter.
However, the workmen who came could not have been more obliging and helpful. "
 
 
 
 
 
 

Back to top

» 2 1