Derek Mitchell Electrical Ltd

Unit 1 Heathhall Industrial Estate, Link Road
Heathhall
Dumfries & Galloway
DG1 3JW

Electrician

Listed under:  Electrical Contractor, Electricians
97% recommended   Rating Derek Mitchell Electrical Ltd 9.8/10
30 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 30 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very happy with the service provided.The price for the service I felt was fare and the engineer sent was very competent"   more
 
" Laurie attended within 2 hours and had it all fixed with new manifold etc in no time..... absolutely fantastic service. This company service my boiler annually so already had their number .... great ...."   more
 
" Very much appreciated them coming quickly as involved in renovating sons 1st time buyer house Taken aback though at having to get new fuse box as we just needed loft lights and sockets. Regulations a...."   more
 
" Good reliable company who provided what we required without any disruption. Staff are all well qualified with good pleasant manners and are all capable of carrying out a good high standard of workman...."   more
 
 
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Customer Reviews
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Review 24 Sep 2019
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating boiler service
 
Cost: £84
 

"Very happy with the service provided.The price for the service I felt was fare and the engineer sent was very competent"
 
 
Team:
Larrie
 
 
 


Review 3 May 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had a small burst pipe in bedroom below floor from heating system.....

"Laurie attended within 2 hours and had it all fixed with new manifold etc in no time..... absolutely fantastic service. This company service my boiler annually so already had their number .... great service....and local too!"
 
 
Team:
Laurie
 
 
 


Review 13 Nov 2018
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
2 sockets wired plus 2 loft lights New trip switch fuse box and all circuits in house check to be assured safe Issue of Report
 
Cost: £957
 

"Very much appreciated them coming quickly as involved in renovating sons 1st time buyer house
Taken aback though at having to get new fuse box as we just needed loft lights and sockets. Regulations apparently. But reassured that house electrics are safe.

Engineers seemed a little slow at getting the sockets in. Hadn't realised it would take so long."
 
 
Team:
Declan, Alex? And "Brad"
 
 
 


Review 18 Aug 2018
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Solar Panels and other home electrical works.
 
Cost: £10000
 

"Good reliable company who provided what we required without any disruption.
Staff are all well qualified with good pleasant manners and are all capable of carrying out a good high standard of workmanship.
Office staff are extremely efficient in passing on calls to the appropriate people."
 
 
Team:
All staff members
 
 
 


Review 18 Aug 2018
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work entailed a replacement of a thermostat in a hot water tank and replacing a faulty switch on a storage heater.

"The response time was very quick, within the hour. The electrician carried out the work quickly and efficiently and was very helpful and informative about both jobs.
I would not hesitate to call Mitchell's again for any other electrical work work I would require.
I can only say how pleased I was about the whole job. The firm were helpful, efficient and courteous throughout the whole experience."
 
 
Team:
Les
 
 
 


Review 16 Aug 2018
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full Electrical rewire of commercial building including upgrading lighting to LED,additional sockets and installation of IT system.
 
Cost: £5000
 

"we use Mitchell Electrical for numerous new build and refurbishment projects throughout the Uk and have always found them to be extremely helpful,they do what is agreed when it is agreed with no hassle or fuss, we will definately use tem for all future projects."
 
 
Team:
Iain and Paul
 
 
 


Review 16 Aug 2018
Recommended by customer in dg12

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
top job very satisfied

"good service"
 
 
 
 


Review 16 Aug 2018
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Serving of Fire alarm.

"Girls always polite when answering the phones and deals with your query quickly.The guys that come and service the alarm are on time and efficient and take care not to make a mess when going round the rooms.Would recommend them to anyone.
Marjory Burnett"
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New vanity unit lights and driver ( bathroom ).
 
Cost: £120

"Efficiently done by a pleasant electrician."
 
 
 
 
Team:
David Doherty
 
 
 


Review 19 Jun 2017
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New element fitted to the grill of my cooker.
 
Cost: £132

"The work was done expertly and with no problems whatsoever. A very efficient and pleasant young man. He ordered part. It arrived quickly; and the cooker was sorted just as quickly. Excellent job."
 
 
 
 
Team:
David Doherty
 
 
 


Review 8 Jun 2017
No Recommendation by customer in DG1
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Removal of a tree growing in a very high gutter.
 

"Unfortunately the work was not completed due to the fact that the cherry picker was not long enough to reach the gutter.
However, the workmen who came could not have been more obliging and helpful. "
 
 
 
 
 
 


Review 30 Mar 2017
Recommended by customer in DG1
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 4/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trying to trace a fault from my oil Combi boiler.
Managed to find that the fault lay within boiler
itself and not electrics leading to it.
 
Cost: £53

"After 17:00 on a Friday.

Were with me within the hour and though the electrician managed to blow the fuses!! He was a really nice and friendly chap. I rang his boss afterwords to pass on my praises. Found the cost a wee bit high. But the service was very good."
 
 
 
 
 
 


Review 2 Mar 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewiring lights switches and sockets
Hager 2 gang switched socket.
Hager 1 g 1 way switch.
Hager garage unit.
1 5ft twin 58w fluorescent batten fitting
1 5ft prismatic diffuser pop pack pack fitting.
Single surface box.
Double surface box.
 
Cost: £511

"Prompt and efficient service very pleased with the work being done so well and so quickly after requesting the improvements to the garage, lights and electrical sockets etc."
 
 
 
 
 
 


Review 22 Feb 2017
Recommended by customer in DG1
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing ceiling light.
 
Cost: £41
 
 
 
 


Review 21 Feb 2017
Recommended by customer in DG7
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving central heating thermostat.
 
Cost: £100

"Came at very short notice to suit us. Have used them before. Unfailingly reliable and helpful."
 
 
 
 
 
 


Review 20 Jul 2016
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixed overhead cooker and light on pantry.
 
Cost: £89

"Quick and friendly service."
 
 
 
 
 
 


Review 4 Jul 2016
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit Replacement extractor fan in bathroom.
 
Cost: £70

"Information on when they would do the job was not very forthcoming, and required a couple of phone calls. Communication could be better."
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £210

"Well presented, knowledgeable, friendly, helpful, excellent service. "
 
 
 
 
 
 


Review 8 Jun 2016
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace faulty fire alarm(electric).
 
Cost: £65

"Came within an hour as annoying "BLEEP" could not be stopped-came on way home."
 
 
 
 
Team:
Mr Aitchison
 
 
 


Review 6 May 2016
Recommended by customer in DG5
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To identify faults in the bathroom wiring and fix. Install many heat and smoke detectors. Replace bakelite light switches with modern switches.
 
Cost: £1151

"We were very impressed of how quickly you dealt with this issue for us and with Grant's communication with us, keeping us informed of his progress. He was very helpful and did an excellent job, leaving the house clean and tidy afterwards. Thank you very much. "
 
 
 
 
 
 

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