Derek Mitchell Electrical Ltd

Unit 1 Heathhall Industrial Estate, Link Road
Heathhall
Dumfries & Galloway
DG1 3JW

Electrician

Listed under:  Electrical Contractor, Electricians
98% recommended   Rating Derek Mitchell Electrical Ltd 9.8/100
45 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 45 reviews since 2015
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This was our second boiler service from D.Mitchell Ltd-It was easy to arrange the appointment via the telephone at a convenient date and time. It was carried out neatly and professionally by Laurie. H...."   more
 
" Prompt service. Good communication. Very efficient. Arrived in the time slot given."   more
 
" The work was excellent, with little disruption. The job was also done within the time frame they had given. Glad I'm booked in for annual services too. If you want a reliable company that knows th...."   more
 
" Clean, tidy worker. Very efficient. Perfect Covid hygiene. Cleaned all door handles and surfaces after finishing and the outside door handle on his way out. Would certainly use again. And all thi...."   more
 
 
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Review 22 Sep 2020
Recommended by customer in SR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service to caravan gas boiler
 
Cost: £84
 

"This was our second boiler service from D.Mitchell Ltd-It was easy to arrange the appointment via the telephone at a convenient date and time. It was carried out neatly and professionally by Laurie. He protected the floor area with coverings prior to beginning and there was no mess afterwards. Social distance was maintained at all times."
 
 
Team:
Laurie
 
 
 


Review 18 Sep 2020
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Extractor fan replacement. Check faulty light switch.
 
Cost: £200
 

"Prompt service. Good communication. Very efficient. Arrived in the time slot given."
 
 
 
 


Review 18 Sep 2020
Recommended by customer in DG6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After a survey and estimate, Mick and his work mate replaced by old failing combi boiler with a new Worcester Bosch boiler.

"The work was excellent, with little disruption. The job was also done within the time frame they had given. Glad I'm booked in for annual services too.

If you want a reliable company that knows their onions and has skilled engineers, give this company a call. I can recommend them wholeheartedly.

Thank You.
Laraine
"
 
 
Team:
Mick and mate
 
 
 


Review 4 Sep 2020
Recommended by customer in DG7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service of gas boiler by "The Gas Man".
 
Cost: £84
 

"Clean, tidy worker. Very efficient. Perfect Covid hygiene. Cleaned all door handles and surfaces after finishing and the outside door handle on his way out.
Would certainly use again. And all this without an offer of a cup of tea!"
 
 
Team:
Laurie Irving.
 
 
 


Review 27 Aug 2020
Recommended by customer in DG11

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service on Worcester boiler.

"Booked in and carried out the same week. This is the second time we’ve used The Gas Man who is part of the Derek Mitchell group. Excellent prompt and tidy service from Laurie. Bonus is the same person coming out to do annual service, you know what you’re getting. 100% recommend."
 
 
Team:
Laurie Irving
 
 
 


Review 14 Aug 2020
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Identify problem with old heating system; quote for and install new boiler and pressurised hot water system.
 
Cost: £4214
 

"Very prompt service from Laurie to try to identify issue with old boiler. Unfortunately the boiler part needed was obsolete and a new system was required.

After agreeing a written quote the following week, Alex removed the old system and fitted the new one, completing all work within the agreed 3 day timescale. Alex is a very tidy worker and nothing was a problem to him. Totally trusted him to be left in the house alone.

Michael sorted an electrical snag at the end of the job which meant the job was completed on time.

Delighted with the service and products. Will definitely use Derek Mitchell Electrical again."
 
 
Team:
Laurie, Alex, Michael & Cari
 
 
 


Review 4 Aug 2020
Recommended by customer in DG10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
providing a gas safety certificate for my business
 
Cost: £141
 

"First class service, came out and completed my gas safety certificate in a professional manor for my business. fast, clean and professional. Highly recommend for anyone. Thanks for all your help."
 
 
 
 


Review 31 Jul 2020
Recommended by customer in S36
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
new boiler
 
Cost: £3503
 

"It was imperative we had the work carried out immediately and within 30 hours of our problem being diagnosed we had a new boiler fitted. That was far beyond our expectations. Throughout the process we were kept well informed and every aspect of the process was thoroughly explained. All members of staff, without fail were courteous and helpful through the process. The product itself is excellent and the price was also competitive. Special thanks to Laurie Irving the very best member of staff from a Company we will be using again and would thoroughly recommend."
 
 
Team:
Laurie Irving and Cari
 
 
 


Review 27 Jul 2020
Recommended by customer in DG7

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
PAT Testing

"Did the job that was required"
 
 
 
 


Review 27 Jul 2020
Recommended by customer in DG1

 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual boiler service
 
Cost: £84
 

"the person who undertook the work was friendly and professional. They were neat and tidy and explained what they were doing and why. They cleared up immediately and left no mess at all. I felt satisfied that they were highly competent and I trusted their work.

I have had my boiler serviced by this individual on 2 previous occasions and have never had any problems at all.

They made sure to comply with all of the covid-19 hygiene measures, spraying wiping every surface that they touched with antibacterial spray, and wore a facemask at all times."
 
 
Team:
Laurie Irving
 
 
 


Review 27 Jul 2020
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service on a gas boiler
 
Cost: £84
 

"This is the second time I have used them to service my boiler as they did such an excellent job the first time. I would have no problem recommending this company to anyone who needs this type of work doing'"
 
 
Team:
Laurie
 
 
 


Review 23 Jul 2020
Recommended by customer in DG5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New radiator fitted in the kitchen.
 
Cost: £325
 

"New radiator fitted. Excellent service and completed to a high standardm. the workers are very pleasant and helpful."
 
 
 
 


Review 14 Jul 2020
Recommended by customer in DG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
As usual Laurie was very nice and did an excellent job for me. So pleasant to have such a nice chap to do a good job.
 
Cost: £84
 

"Excellent service"
 
 
 
 


Review 2 Jul 2020
Recommended by customer in DG14

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate and repair domestic fuel tank leak
 
Cost: £189
 

"Professional and reliable service from Derek Mitchell engineers. Competitive pricing and honest invoicing. Best in the area by far."
 
 
Team:
Laurie and Mick
 
 
 


Review 24 Jun 2020
Recommended by customer in DG11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
servicing of two boilers

"The engineer was very polite whilst servicing the 2 x boilers and the value for money was excellent."
 
 
Team:
Laurie and Cari
 
 
 


Review 24 Sep 2019
Recommended by customer in DG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Heating boiler service
 
Cost: £84
 

"Very happy with the service provided.The price for the service I felt was fare and the engineer sent was very competent"
 
 
Team:
Larrie
 
 
 


Review 3 May 2019
Recommended by customer in DG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had a small burst pipe in bedroom below floor from heating system.....

"Laurie attended within 2 hours and had it all fixed with new manifold etc in no time..... absolutely fantastic service. This company service my boiler annually so already had their number .... great service....and local too!"
 
 
Team:
Laurie
 
 
 


Review 13 Nov 2018
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
2 sockets wired plus 2 loft lights New trip switch fuse box and all circuits in house check to be assured safe Issue of Report
 
Cost: £957
 

"Very much appreciated them coming quickly as involved in renovating sons 1st time buyer house
Taken aback though at having to get new fuse box as we just needed loft lights and sockets. Regulations apparently. But reassured that house electrics are safe.

Engineers seemed a little slow at getting the sockets in. Hadn't realised it would take so long."
 
 
Team:
Declan, Alex? And "Brad"
 
 
 


Review 18 Aug 2018
Recommended by customer in DG2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Solar Panels and other home electrical works.
 
Cost: £10000
 

"Good reliable company who provided what we required without any disruption.
Staff are all well qualified with good pleasant manners and are all capable of carrying out a good high standard of workmanship.
Office staff are extremely efficient in passing on calls to the appropriate people."
 
 
Team:
All staff members
 
 
 


Review 18 Aug 2018
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work entailed a replacement of a thermostat in a hot water tank and replacing a faulty switch on a storage heater.

"The response time was very quick, within the hour. The electrician carried out the work quickly and efficiently and was very helpful and informative about both jobs.
I would not hesitate to call Mitchell's again for any other electrical work work I would require.
I can only say how pleased I was about the whole job. The firm were helpful, efficient and courteous throughout the whole experience."
 
 
Team:
Les
 
 
 

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