ABC Electrical

5 Carron Avenue
Kilmarnock
East Ayrshire
KA1 3NF

Electrician

Listed under:  Electrical Contractor, Electrical Installations - Domestic & Commercial, Electrical Test & Inspection, Electricians
100% recommended   Rating 9.8/10
13 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 13 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Entirely professional service. We had faith in this team and will definitely use again this month."   more
 
" Excellent service, happy to recommend and we will be using ABC Electrical again, many thanks."   more
 
" After being stressed all week with my electric shower failing to work and only giving out cold water I found ABC Electrical via Google and immediately stood out as it's the only local electrician com...."   more
 
" ABC Electrical were contacted to quote for rewiring a 3 bedroom property. On arrival for a free estimate, they surveyed the property, highlighted areas that were in urgent need of update (ancient and ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

ABC 4
arrival 2
called 2
check 2
clean 3
clear 2
clearly 2
definitely 5
Electrical 6
Excellent 2
explained 2
fair 2
family 2
friendly 3
friends 2
happy 2
helpful 4
immediately 2
impressed 2
need 2
old 3
people 2
place 2
pleased 2
Prior 2
proceed 2
professional 3
property 2
recommend 7
replacement 2
rewire 2
Satisfied 2
service 5
shower 2
Stewart 2
tidy 2
week 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jul 2019
Recommended by customer in KA3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Assessment of electrics in kitchen to pass an EICR and fix some sockets/ switches.
 
Cost: £215
 

"Entirely professional service. We had faith in this team and will definitely use again this month."
 
 
Team:
Stewart
 
 
 


Review 18 Jun 2019
Recommended by customer in PA4

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
EICR
 
Cost: £90
 

"Excellent service, happy to recommend and we will be using ABC Electrical again, many thanks."
 
 
 
   Business Reply:

Thanks for the feeback- and thank you for your patience as I had to call Scottish Power to deal with their damaged equipment.
 


Review 20 May 2019
Recommended by customer in KA3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Advised via email of suitable replacement for current shower model and removed old model and installed new model.
 
Cost: £50
 

"After being stressed all week with my electric shower failing to work and only giving out cold water I found ABC Electrical via Google and immediately stood out as it's the only local electrician company with more than 4 stars on Google reviews and with plenty of reviews to build an opinion on. I emailed Stewart and called next day and was advised to email afew things about my shower issue and he sent on some suitable replacements from Screw Fix for different budgets. He came out the same day I collected the replacement I'd went with and installed it in place of my old shower in less than an hour - a clean quick job and total life saver and even gave me some tips on how to make my replacement last longer! Such a lovely family run business and such genuinely lovely people - would definitely use again in future and recommend to all my friends and family 😊😊👍"
 
 
Team:
Stewart and his apprentice and son Loughlin :)
 
 
   Business Reply:

Thanks for the review- it is much appreciated.
Regards
Stewart McLintock
 


Review 20 May 2019
Recommended by customer in KA1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewire of 1960''s 3 bedroom semi-detached bungalow. Also had supply provided to stand alone garage.
 
Cost: £3200
 

"ABC Electrical were contacted to quote for rewiring a 3 bedroom property. On arrival for a free estimate, they surveyed the property, highlighted areas that were in urgent need of update (ancient and messy fusebox, suspended wire to the garage) and provided a rough estimation of the rewire.

On returning to do a complete quote, including for additional sockets and modification of kitchen supplies, the original quote for the basic rewire was honoured. At no point was there any pressure to buy more expensive items or undertake any unnecessary work, while providing frank and helpful advice. The flat fee for additional items made it very easy to calculate cost and meant there were no hidden charges; the price was spelled out very clearly with a easy to follow breakdown.

During the work, it became apparent that more of the kitchen would need to be removed to allow the modifications to occur. Prior to starting, I was contacted and asked for the best way to proceed.

Work was planned to last approximately a week, Monday to Friday, but due to the size of the job, ran over into the Saturday for testing. I was asked to come to the house during the testing to go through the new set up and to check that the work was as expected. Through out the process I was kept well informed of what was happening.

Due to walls being cut into, there was a fair amount of brick dust after the work was complete. However, having seen the state of the house during the work, it was clear that a valiant effort had been made to clean up. The vast majority of the rubbish generated was bagged and left outside, with only the odd little bit of wire left inside. I was quite impressed by the effort made.

Additionally, ABC Electrical contacted Scottish Power to come and replace the cable head supplying the property as it was damaged. This is a free service from Scottish Power, but it was much appreciated of ABC to undertake the organisation of this.

At the end of the work, everything that had been discussed had been completed. Due to the removal of the kitchen during the work, there was a small extra labour fee that had been discussed and accepted prior to the work starting, but beside that, the final cost was exactly as per the quote.

I would definitely recommend ABC Electrical for undertaking electrical work and wouldn't hesitate to contact them again if I required further work done."
 
 
Team:
Stewart
 
 
   Business Reply:

Thanks for the feedback.
The cable head was in a poor state and leaking tar, this was attended to by Scottish Power.
We find it makes it easy for clients to quote works and extras on a price per point basis as it makes things easier to follow.
 


Review 14 May 2019
Recommended by customer in KA1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Electrical fault with boiler

"Stewart and son were called to my place to check on an electrical fault with my boiler at my new home, they were very professional at all times, friendly and helpful to say the least. He ended up helping me out with finding out who my electrical supplier was and saved me 90!! Which I was being overcharged. Brilliant guys would definitely recommend."
 
 
Team:
Stewart McClintock and his son
 
 
 


Review 24 Dec 2018
Recommended by customer in KA2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace consumer unit. Replace light switches. Replace outside light. Add appropriate bonding.
 
Cost: £471
 

"A professional service from start to finish.

Speedy response, delivered as per quotation and charged as per quotation.

Clean and tidy workers with minimal disruption.

Would recommend to friends and family.
"
 
 
Team:
Stewart McLintock and son.
 
 
 


Review 17 Aug 2018
Recommended by customer in KA1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had a full rewire of flat carried out. Standard of work was performed to a high standard.
 
Cost: £1900
 

"Overall very pleased with service provided. Everything that was agreed at the beginning was carried as promised. Good value for money."
 
 
Team:
Abc electrician
 
 
 


Review 16 Aug 2018
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Old shower cleaned and tested and found to be requiring replacement. New shower supplied and fitted.
 
Cost: £125
 

"They worked on the old shower to make sure it really did need replacing and when they were satisfied it did they helped me to choose a replacement which they immediately procured and fitted. They were helpful and explained things clearly to me. I was impressed with their efficiency and am totally satisfied with the outcome including the price which was more than fair.

I would have no hesitation in recommending them.
















"
 
 
Team:
Stewart and his son. Thanks boys you did a great job.
 
 
   Business Reply:

Thank you for the reply it is much appreciated.
 


Review 7 Jun 2018
Recommended by customer in KA13
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cooker hob.
 
Cost: £40

"This young man were beyond his duty to two old people. Only because our TV wasn't working. He did not leave till he told sky-TV and got it sorted out he is a true man of honour he should be given an award for his patience. "
 
 
 
 
 
   Business Reply:

Thanks for the feedback
We were there to wire up an electric hob and saw the client was having problems with her SKY
I called Sky with her approval while we were there and went through the options with the Sky operative. Sky then arranged a Sky engineer to call when it suited the client
 


Review 16 Jan 2017
Recommended by customer in KA1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewire of flat.
 
Cost: £1600

"Had a bad rewire done by another company. ABC electrical were very helpful and provided lots of information how to proceed. I then got them to do a full rewire of property. They completed all works on time and were helpful and friendly throughout. Was a lot of mess through house but they tidied up as much as possible. Excellent. Would not hesitate to recommend."
 
 
 
 
Team:
1
 
 
   Business Reply:

Thanks for the feedback, much appreciated.
 


Review 3 Nov 2016
Recommended by customer in KA1
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewire of property!
 
Cost: £1500

"Satisfied with the work that was carried out and happy with the end result."
 
 
 
 
Team:
Stewart Launchan
 
 
 


Review 18 Oct 2016
Recommended by customer in KA1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of outside lights and supplying.
 
Cost: £65

"Very pleased with work."
 
 
 
 
 
 


Review 12 Oct 2016
Recommended by customer in KA1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Find a fault with kitchen electrics. Fit a new additional socket in kitchen adjust cable to porch lighting.
 
Cost: £50

"Very friendly, was able to come out on same day as I contracted for assistance. Very accommodating with time he could attend and phase before arrival. Very clear and tidy and explained the work he was completing. I would definitely recommend him to others, and call back in if and when further work is required. "
 
 
 
 
 
   Business Reply:

Thanks for the feedback.
 

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